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Andaz Amsterdam Prinsengracht - a concept by Hyatt

5.0 out of 5.0

Recent guest reviews

Great fun hotel ! Very kinky like a party good position ! Wonderful restaurant! Lounge and rooms . Stayed 2 nights ! Central To every thing ! Part of Hyatt family ! Very unusual decor! Similar to Phillipe Stark style of Boutique hotel. Provide bikes too !

We just arrived from our vacation in Amsterdam a couple days ago. Where do I begin? I can write a book about Andaz Amsterdam! This is by far, a unique and aesthetically stunning hotel. Our room faced the canal, which was simply picturesque. The room itself it's architecturally designed to make you feel like you are in your own private museum. Andaz is located in one of the most charming neighborhoods in Amsterdam, with shopping and restaurants all around-my type of city;) It's also within walking distance to some its main attractions i.e. Anne Frank's House, the Van Gogh museum, as well as other museums. The entire staff at Andaz was superb. However, it was Patricio, who truly stood out. He greeted us the moment we walked in. He was incredibly warm, welcoming, engaging, helpful, and attentive with every question we had. He made us feel at home. He went beyond his call of duty. Given that it was our first time in Amsterdam, Patricio explained the city in detail, giving us suggestions of things to do and places to see. And we did all of them! He was simply amazing! Thank you Patricio! You made our stay at Andaz and our trip to Amsterdam extra special!!! You Rock! Andaz will definitely be our hotel of choice when we return to Amsterdam=)

We stayed here for a quick 3 day trip to Amsterdam and really enjoyed our stay. Everything at the hotel was excellent from the attentive service to the quirky design to the convenient location. I would absolutely recommend this hotel and hope to return on my next trip to Amsterdam.

I must say I was amazed first time I came to Andaz Hotel, the style is absolutely amazing. I really love to visit places which are different than anything else. I had a great stay and would definitely recommend this hotel to anyone who's looking for something original with great service.

We stayed here one night while spending a day in Amsterdam at the tail end of a vacation. Overall, we had a very nice stay. The property has a great location in a very stylish neighborhood of Amsterdam. It's right on one of the primary canals, and a ton of restaurants, shops, and historical attractions are within walking distance of the hotel. It would certainly be a great location for exploring the city for several days; it was a superb location for a one-night stay, as we were easily able to get to things we wanted to see on-foot. My advice: in addition to exploring the major streets around the hotel, explore some of the side streets as well--there are more unique cafes and shops on those streets. The property totally fits the Andaz brand--local, stylish, and upscale. The design impressed at every turn; the walls tell a story of Amsterdam. We had a room on the front side of the hotel, facing the canal. The room had the modern amenities you would expect in a hotel--lots of plugs, good lighting, fast wifi. It also had superb creature comforts--an extremely comfortable bed with plush linens, very nice toiletries, a roomy shower, a nice desk area with a comfortable chair. The design of the vanity, wallpaper, and other elements all had unique, Amesterdam-specific elements, from the "XXX" carved into the vanity to the story of famous events on the water closet walls. Very cool. The cool design extended into the lobby and elevators--book wallpaper behind the elevators nodded to the building's history as Amsterdam's public library, blue and white decor nodded to delft, and amazing light fixtures nodded to modern Dutch design. It was just a pleasure to be in a space so thoughtfully constructed. The public spaces were nice--the fitness center gets good light from some skylights. There is a lovely garden between the two buildings of the hotel; it contains cool art. The restaurant space had comfortable seating and an open feel. The breakfast at the hotel was very nice--a large selection of savory and sweet breads and pastries, cheeses, meats, and more traditional English/American breakfast fare (bacon, eggs, etc.). The buffet was beautifully presented. The downside of breakfast was that it was extremely busy--there were too many guests for the number of tables, and the staff was overwhelmed. While no staff member was rude, there was a general sense of them being rushed/stressed and not the kind of individual attention you would expect at a property of this reputation and price. The service issues extended to the lobby. Like all other Andaz properties, this one eschews a front desk in lieu of some hosts who wander with tablets and work at tables. We arrived shortly after noon, and one host was caught in a lengthy transaction with another guest. We stood for some time without acknowledgement (not very hospitable) until a staff member from the bar saw us, offered us water, and had us sit. We then waited a long time for another member of staff to come up from the back and process our check-in. That person, while nice, seemed clueless--I have Hyatt 'Globalist' status (which comes with some added benefits) and the person did not seem to know what that was, that breakfast was included in those benefits, etc. Everyone was agreeable and we got it sorted out, but it was not a very impressive welcome to the hotel--it was evident they could use a few more staff and better trained staff at that. Check-out was similar: very friendly service, but a long line and a general sense of being rushed/chaotic. I found this surprising given the high-end nature of the hotel. If the staffing issues in the lobby could be worked out, and check-in/check-out/breakfast could be as tranquil and well-designed as the rest of the experience, this would be a truly exceptional hotel. Overall, I recommend without hesitation in-terms of location, amenities, and room. Service was passable but could be improved.

I recently stayed here for a seven night stint with my family on vacation. I had a terrific experience. The staff was unbelievably attentive, and the hotel itself was beautiful. Having had stayed at a number of other hotels in the city, including the Waldorf and the Hoxton, and I have enjoyed my stay at this hotel the most. There is also a delightful garden on the property, which feels like a secluded urban oasis. A well-kept secret in the heart of the city.

The Andaz Amsterdam Prinsengracht Hotel is truly a hip hotel in the best tradition of that word. As another reviewer said, the lobby is “whimsical” and the furnishings are very eclectic, but everything fits together. It apparently has won several architecture awards and I can see why – two huge covered chandeliers in the lobby with three glass reception tables, books (and false book cases) everywhere, glass elevators, televisions showing video art on each floor, and strange, but very carefully chosen (and huge) art throughout. Judging from some of the video art on the television screens, this may not be a hotel for children, but for everyone else, it’s a unique treat. The rooms are fairly small, but WiFi is great, the rain shower is fantastic, and all non-alcoholic items in the mini-bar are free (and replenished daily). My room was right on the Prinsengracht Canal and the views were uniquely “Amsterdamian.” The bar area is also a lot of fun, with the servers being very friendly and responsive. The hotel certainly is not cheap, but it’s probably worth it.

Stayed here for 2 nights following a viking river cruise. My husband is a Hyatt globalist rewards member so we had rewards to use and I'm so glad we chose to stay here! The location is excellent. About a 10-15 minute walk to Rijksmuseum and Van Gogh museum with lots of good restaurants and cafes nearby. Free treats in room minibar (except for alcohol), comfy beds, huge rainfall shower. Decor is very eclectic which was a nice change of pace from your typical hotel uniformity. Breakfast was great (included with my husband's hotel status) but I thought the prices for breakfast entrees were very reasonable given how nice the hotel is. I really hope to come back to Amsterdam and if we do, we will definitely return to this hotel. PS: If you are also extending your stay in Amsterdam after a viking river cruise, then I would recommend looking for somewhere else to stay other than the hotel included in their extension. The group after our cruise stayed in the Movenpick hotel which isn't close to the museums or within walking distance to anything but the train station and red light district.

Fantastic hotel. One of the cleanest and most comfortable I have ever been in, and I have been in many. I am a travel agent and have seen a lot. Location is, after being all over the city, no not city but village, which it seem to be, is absolutely perfect to all places to see. The location is very peaceful and relaxing. Where as other hotels I inspected seemed to be in very busy and noisy areas.

This was a wonderful boutique property that is, surprisingly, part of the Hyatt chain. We arrived to a chic and whimsical open lobby in what was once Amsterdam's public library. Adjacent to the lobby is a quiet library where at 5PM they offer complimentary wine and snacks. The staff is international and very attentive. The rooms were lovely and european (small) in design with a shower that actually opens into the bedroom that sports a center room vanity as well. A bit different but the innovative design works. There is 24 hour room service (unique for a boutique of this size) and a solid restaurant that serves fresh farm-to-table like fare. Even though the property doesn't have a dedicated concierge (they should) I never had any issues using the desk people who were city knowldegeable and made all our arrangements.

Prinsengracht 587 Amsterdam

Hotel highlights

  • Walking distance to Leidseplein and Begijnhof
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Amsterdam City Centre, Andaz Amsterdam Prinsengracht - a concept by Hyatt is within a 10-minute walk of popular sights such as Leidseplein and Begijnhof. This 5-star hotel has 122 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour health club. Centrally located in Amsterdam, the hotel is also a short walk from Amsterdam Museum and Anne Frank House.


Dining

This hotel serves as home to a restaurant, which has garden views and specializes in local cuisine, along with a cocktail bar. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 122 individually decorated rooms feature iPod docks, free minibar items, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free local calls, and free bottled water are also standard.


Property features

Guests staying at Andaz Amsterdam Prinsengracht - a concept by Hyatt enjoy access to a full-service spa, a 24-hour health club, and free WiFi in public areas. Valet parking is available for EUR 65 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 5 meeting rooms, conference space, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Garden View (Large)

King 1 | Sleeps 3

Room, 1 King Bed, Garden View

King 1 | Sleeps 2

Twin Room, Garden View

Twin 2 | Sleeps 2

Room, 1 King Bed, Canal View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 1814 reviews