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Andaz Amsterdam Prinsengracht - a concept by Hyatt

5.0 out of 5.0

Recent guest reviews

Andaz is a very unique hotel, with a special character. The art is composed of colorful sculptures and video screens everywhere exhibiting art. The service is impeccable, the rooms are comfortable, and it is well located.

We stayed at the Andaz last month before our two weeks river cruise. We booked with American express as you get additional benefits and we were greeted by one of the managers called Karen upon arrival. The greeting was quite awkward and she clearly lacks people skills but the rest of the Front office team that we encountered was pleasant. The layout of the room is very modern and nice but having the shower and the sink right in the room was not very convenient sometimes. We went to the restaurant for breakfast which was good but decided not to try it for dinner because we found the service a bit slow. We had a good experience but nothing really out of the ordinary so we will probably try other hotels also in our next visit to Amsterdam.

Beautiful hotel! Unique rooms and furnishings throughout hotel. My husband and I stayed here for one night as a part of a layover highly recommend! We didn't end up eating at the restaurant however the bar was nice! It was my birthday and they upgraded my room to a canal view! Front desk staff was super helpful in making international callas and reservations for us as well!

We stayed at the Andaz in July 2017 for 4 nights. It is a very modern property, centrally located in Amsterdam. Easy to get around the city, service was very good and prompt. Efficient use of small spaces, especially the rooms. We would defn return here.

This was our first trip to Amsterdam, and the Andaz Amsterdam Prinsengracht made it a very special one. We arrived early and check-in process was smooth and friendly. The property's design has a very modern, stylish and welcoming vibe. They had a room ready for us with croissants, butter, cake pops and a hand written welcome card arranged on the table in the room. This was such a neat and thoughtful touch. We had a canal view room on the 4th floor with gorgeous views. The room was well appointed with modern furnishings, rainfall shower, Bluetooth speaker, and comfortable bed. Our only complaint was the configuration of the sink/counter/mirror which made it tough for two people to use at the same time and tough to shave the face -- but other than that, the room was perfect. Very quiet room, as we never heard a peep from our neighbors or out in the hallways. We also enjoyed the beautiful hotel gardens. We had dinner at the Bluespoon restaurant and the food, drinks, and service was impeccable. We also spent a night having drinks in the bar and those bartenders or let's call them mixologists -- are top-notch! They created the most amazing, thoughtful drinks for us and then explained each drink to us in meticulous detail. We are avid world travelers and have never experienced drinks and service like this from any bar or restaurant before. Every staff member that we encountered during our 5 night stay was very friendly and went out of their way to greet us and smile. We would highly recommend this hotel/bar/restaurant to anyone planning a stay in Amsterdam. 5 star service! We will definitely be back. Thanks to the entire staff for making our stay so memorable.

The hotel is very Chic and relaxed, but in their effort to be hipsters, the service can be lacking, especially the restaurant. Dont bother having the overpriced breakfast here, the service and quality does not make it worth your time. The hotel was designed by a popular local artist and its WAY OUT THERE. I think conservative people would enjoy the atmosphere, or decor. Our room was clean , large, but had an interior facing window looking thru the vaulted ceilings of the lobby. You can see all the eclectic artwork, but also the open glass elevator, which means passengers can look into your room. so blinds stay closed, whats the point. The room is poorly lit. the complementary items in the mini bar are two chocolate bars, two bottles of water, and a juice. Not as generous as the US locations, but then again in Europe you pay to go to the bathroom so take it as a plus. There is a cool garden in the back. A more positive experience occurs in the front of the building, reception desk very welcoming and cater to your immediate needs, the bar is good place to relax. Wait staff is causal, and does orders by memory, not by writing things down, works ok m but not always, especially in the restaurant. Bottom line, I used my hyatt points to stay here and it was well worth it. Younger people or people who love andy warhol will love this place. Trying to be cool, however, as its downsides. I would stay here again, using points not cash :)

The Andaz is central to most points of interest so they are in walking distance. The staff are wonderful. The breakfasts are very good. The room is always clean and the bed is comfortable. Every effort is made to ensure that your stay is the best, including getting tickets to attractions, having free coffee (latte etc.) in the lobby. The hotel itself is interesting as it was the old Amsterdam library and has been restored as a hotel but with its history intact. I would advise everyone to stay at the Andaz on their trip to Amsterdam.

This hotel is wonderful. The location is on a canal and quiet. You are about a 5 minute walk to the tram. The staff is so friendly and helpful. The Blue Spoon restaurant is good, but a little expensive.

location:★★★★☆ the front office staff ★☆☆☆☆ ARROGANCE showed by a front office staff,and was not very welcoming. the restaurant food ★★★★☆ the restaurant staff ★★★★☆ Very friendly and welcoming. the bar staff :★☆☆☆☆ Slow service.HAPPY HOUR Supposed to be from 5-7 every night. We showed up 60 minutes after happy hour had started. There was no staff, no wine, no snacks. the guest room:★★☆☆☆ Having a sink in the room itself wasn't a pleasing sight.No bathtub. the view:Canal view is unimpressive. If you are conjuring up visions of Venice, you've booked the wrong city. We were on the second floor and it was loud at night. Unfortunately, the service element wasn't up to 5-star standards. ホテル全体の雰囲気はよいです。 サービスはいまいち。 滞在中はとても寒くて、バスタブがないお部屋は辛かったです(スイート以外バスタブはありません)。お部屋もシンクが使いづらくていまいち。 ビューも運河は河のようなので、お天気が良ければ運河側も良いかもしれませんが、中庭ビューでも良いかもしれません。お庭はきれいでした。 詳しくはいつも楽しいCheerうさぎのブログを見て下さい ♪

My sister and I loved the hotel as soon as we arrived. It was our first time in Amsterdam and the City was wonderful. The staff at the Andaz was amazing and helpful. They made us feel so welcome. The room was very modern as was the entire hotel. Our room faced the garden so we enjoyed that view. I especially got a kick out of the painting on the wall of Alice in Amsterdam. If you stay here make sure to ask about Prince Andaz.

Room options

Room, 1 King Bed, Garden View (Large)

King 1 | Sleeps 3

Room, 1 King Bed, Garden View

King 1 | Sleeps 2

Twin Room, Garden View

Twin 2 | Sleeps 2

Room, 1 King Bed, Canal View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

94% of guests recommend this hotel

Total of 1940 reviews