InterContinental Amstel Amsterdam5.0 out of 5.0
Recent guest reviews
Loved the staff, checkin facilities, location and accommodation. One of the Best intercontinental hotel to stay at in the chain of hotels. Will definitely go back there again for a Romaric occasion. Loved it!
I am actually writing this review while still in my room at the Amstel; watching a simply stunning sunset across the Amstel River from my desk near the window. The hotel is stunning; original light fixtures, Old-World charm to spare, and a wonderful location. The staff is among the best in the business; sincerely warm and concerned with your comfort. This morning we enjoyed the private Saloon boat tour and we recommend the experience to all readers of this review. Our captain, Ben, is a native to Amsterdam and therefore had extremely knowledgable information he shared with us. All conveyed in a convivial, lively manner. The hotel itself is of course a visit to a past time when elegance ruled. We highly recommend the Amstel Hotel if you are looking for comfort, romance and history.
Beautiful old world style with every modern amenity. Ask for a river view. The hotel lobby is simply gorgeous, gracious in style and ambiance. The rooms are elegant, with large baths and every modern amenity. Breakfast each morning was included in our room charge. The menu was extensive, and the food excellent.. we only had a casual lunch and some drinks in the bar. All top notch. Location can't be beat - you can walk to many city locations. Prices are a little steep, but you are worth it.
We booked a junior suite with an interconnecting triple room (our 3 kids are 15, 14 and 10). With my husband's Platinum IHG card we received an upgrade to an Executive suite and were assured that we'd have a river view away from the renovations. On arrival we were greeted by 3 porters and guided to the check in desk, where we were seen to straight away. We had arrived early - so the room wasn't quite ready - but they took our bags, assuring us that they would be in our rooms by 3pm (they were). It's a lovely hotel with spacious rooms, comfortable beds and friendly staff. The cocktails in the bar are worth a try. There's a few things to consider if you're bringing kids: 1. The 2 restaurants don't really cater for kids in terms of the variety of food, especially pre-teens. The bar snacks are good, but the bar is very 'adult'. Having said that, we took the kids into the bar twice for a quick pizza and cocktail and they were made to feel very welcome by the staff. 2. So, you'll want to venture out with kids for your evening meal. After a long day out in the city, the walk to the city centre can seem like an exhausting hike! There are better located hotels for the centre. (It's a really short walk to the zoo and the Metro station though!) 3. The atmosphere is a little flat. There's a grand piano in the lobby, but no one plays it. And the bar plays quiet jazz all night (yawn!). The Bar Lempicka over the road is fun, though. 4. Housekeeping woke us up by braying on the door at 8am. I've never ever ever experienced this before. Ever. So make sure you double lock your door and put your Do Not Disturb signs out! Overall, I'd definitely come back. The staff were lovely and the room was comfortable, luxurious and clean.
Made prepaid reservation two months before arrival.Paid top price for water view double room. On arrival was told only room available was scaffold and the view was covered.After being taken on tour of several other larger suites still with no view at all, tea,wine and and a meal in their lunch room was offered. Several hours had gone by this time and now they find the room I had reserved complete with view of Amstel River. The only draw back now that although it would now be 6pm before we could have the room and we had been there since 2;30pm. Half the day of a 3 day stay had been wasted.
Did a stopover and thought we would experience Amsterdam by night, however we were too busy and ended up just working out of the hotel. The hotel was under some construction and generally it was good... but had expected excellent. Service was supreme, but check-out and check-in was painfully slow. If we had several days we would stay here again, but not for a single night.
This is a beautiful and sophisticated 5-star hotel with a high level of service and professionalism. Our room was comfortable, traditional and of classical era. Plush robes embroidered with the hotel’s crest and comfy slippers were available in the room and we gladly used them to visit and enjoy the 15 meter, indoor, heated swimming pool and Jacuzzi. Perfect location on the Amstel canal. It is close to the centre, but a long walk or short bike or taxi/tram ride to the crowed locations (we opted for the walking and a Hop On/Hop Off tour bus).
This hotel is our favourite Amsterdam hotel, Whole experience is exactly what we look for. Amazing lobby with antique paintings and ceramics and always smiling ladies and gentlemen of Amstel hotel. We always stay in the suite with Amstel river views so we can enjoy atmosphere of this lovely city even late at night. Breakfast is the most important meal of the day for US so we must enjoy it! And we do in Amstel. Breakfast room again has a old times charm and wonderful river views from every table. We are people who need perfect time as we don't have so much time so when it comes to holiday it must be perfect . This is the hotel where we get it all. Good night sleep, smiley faces, comfy bed, luxury bathroom etc. But what makes us to come back every year is people of Amstel Intercontinental! The gentleman at the concierge who knows everything about the city and is always helpful. I forgot the name but he is the face of Amstel!!!! So it will be ease to guess who he is. Than Martyna!!! Our guardian angle of Amstel hotel, who makes sure we have everything what we need and Toby from restaurant whose attentiveness made us speechless. We felt so welcomed by him and he is a real treasure. We will be back again so cant wait to see you all !!! Marketa Martin Martin Jr.
We stayed at the Amstel after finishing a river cruise. Over 40 of us arrived to check in and the process was interminable, with only 2 desks and each check in taking an inordinate amount of time. Someone from our group complained about the delay to a cruise director who’d come with us: he simply shrugged and said that it was always like that. We went to get coffee and service was pretty much non-existent. We then were told that our room would be ready at 3.00pm and so we went off to enjoy the city. Upon our return the room still wasn’t ready and the coffee service was still terrible. When we finally got into our room someone else’s luggage was there instead of ours. Worse was to come with the evening meal in the bistro. We were with friends - service was again dreadful and the food very ordinary. Most particularly one of our number had severe food allergies and was very particular about what she could have. When her food finally arrived it contained all the things she’d asked not to have: she had to send it back and when it arrived again it was still wrong. There was not a word of apology. I have no complaints about the room in the Amstel: it was lovely. But the service was dire on just about every level. It is just not good enough for a hotel which charges this much and is meant to be 5 star. We loved Amsterdam and will return - next time to the Pulitzer.
Stayed at the Intercontinental for two nights with my wife. The hotel is situated on the Amstel river, about a 20 min walk from the museum quarter. It's 3 min walk from Weesperplein Metro station. From the airport, about 30 mins, initially on a train to Amsterdam Zuid, changing to line 51. We had booked a city view but as a Spire Elite Ambassador were upgraded to a King Executive Room River View. Ambassador benefits include noon check in and 4pm check out (both subject to availability but we checked in on arrival at 2pm and left at 4pm on check out day), fruit (an apple) and Evian water each day and a newspaper if you want it. The AMB amenity is an Amstel luggage tag. Spire Elite amenity is a choice of 600 IHG points or two free drinks at A bar. We chose the latter. This entitled us to a 150 year old anniversary Amstel special cocktail each, which was very tasty. The room itself was decorated in a traditional style, a large bed, a desk, drawers and mini bar below a TV. I liked the high ceilings and the fact that windows can be opened. We had a good view over the Amstel River. The bathroom is nice but nothing special. Water pressure was great however and the hot water really was hot. The shower - both rain and hand - was nice. Good toiletries provided with lots of towels, which I like. Service was good overall. The hotel lobby and staircase is impressive. There are jars of sweets that you can help yourself to in the lobby. The hotel is currently undergoing some external renovations on the City side but this didn't affect us during our stay. There was a wedding on our second night in the hotel which we were not informed about. The bass from the music kept me awake a bit. On check in we were offered (without asking) 4pm late check out for our day of departure which we accepted and confirmed all OK. However, we received a call on day of departure at 1.30pm asking what time we were checking out. Although the hotel said it was OK, it was a bit annoying and I'm not sure why this wasn't put in the hotel system. Nevertheless, we really enjoyed our stay. We didn't have breakfast at the hotel as we were room only but it is available for €36.50 pp walk up rate. I had read reviews that the restaurant was great but we had much more reasonably priced breakfasts close by the hotel. I recommend staying at the Amstel.
- Walking distance to Skinny Bridge and Stopera
- Free WiFi in rooms and public areas
- Onsite dining
- Indoor pool
InterContinental Amstel Amsterdam places you in Canal Ring, within a leisurely stroll of popular sights such as Skinny Bridge and Stopera. This 5-star hotel welcomes guests with 79 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Centrally located in Amsterdam, the hotel is also a short walk from Heineken Experience and Hortus Botanicus.
Enjoy dining at one of 2 onsite restaurants including Restaurant La Rive, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
InterContinental Amstel Amsterdam's 79 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other amenities include safes, phones, and ironing boards.
At InterContinental Amstel Amsterdam, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for EUR 40 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 7 meeting rooms.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1004 reviews