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Recent guest reviews

Really good hotel. Very close to the airport, a bit far from city center, about 30 min but easy to reach, and the bus is scheduled every 10 min. They offer free parking which is excellent since most of the hotels in the area don’t offer. We were renting a car for day trips and that made a big difference. Staff was great and very helpful. Hotel very clean and good accommodations. Would definitely stay there again!

Difficult check in as I had purchased room for night prior to our arrival to ensure early check in after international flight. Staff classified me as no show. Worked out ok though charges very confusing. Orbitz great for finding hotel but added confusion about payments

The shuttle to the hotel was free and only 5 Euro to get from the hotel to the airport. Super close to a bus station that takes you right into the city.

One night visit was excellent and easy. Room clean and modern.

Overall my stay was fine. My flight left early and I was hoping to take the shuttle there, but those services don't start until 6am (getting you there about 6:15 am). A taxi to the airport was very expensive (some 10 minutes away was 25 euros). WiFi was very strong and the food at the restaurant was phenomenal. Had I known a few more details, I would not have stayed here, but it was a rather good hotel.

This hotel is not very close to the city center, but with the public transportation nearby, it only takes about 10 minutes. Hotel staff was great, and checked me in a little early, which was great after traveling from the U.S. Free shuttle service from the airport is a plus.

The young people were polite and friendly at the front desk, in the restaurant and in the bar. The food was very good and reasonably priced for their celebration dinner. The room was neat, clean and comfortable for the overnight stay. I will be visiting a Mercure Hotel again.

My situation was a little bit different because from what I saw, people seem to love this place to rest up on a layover at Schipol. My wife and I, on the other hand, decided to stay here after a cruise and our flight out was the next afternoon and we had a terrible time finding the place. We were coming in from doing a little sightseeing and thought we could find it pretty easily from the metro station (which is listed on the hotel's website), but it's about a half hour walk away and we couldn't figure out how to walk there because we didn't see any sidewalks or walking paths going in the right direction. It turns out you have to take the buses (#195 or 197 I think it was), which are listed on their website, but it's not made clear that you have to do a ton of walking if you use any other form of transportation. If you're coming in from the city, I'd say find a hotel in the city because you can find other buses that will take you to the airport fairly easily. Additionally, this hotel is a little ways out from the city itself so if you want to get out and find dinner and such, this is not such a great place to be. As far as amenities went, I loved the free wifi there - it was free of course, and the speed was better than other free wifi I found at other hotels. However, they wanted to charge us a 9.95 euro fee to use the tv at all; we didn't even get basic tv channels. You have to pay the 10 euro to get a buncha stuff or you get nothing at all. Never seen that before, so if you don't want to pay for entertainment, bring stuff on your computer or tablet, phone, etc. But to top it off, the tv kept turning on and encouraging us to pay the 10 euro for their media package. It didn't really bother me too much, it just seems a little...I don't know. Cheeky maybe? Other than that, it was a nice place to rest. We both got a great night's sleep and the shuttle got us to the airport in about 10 minutes. Very convenient. (Though be warned...the shuttle driver we had drove a little aggressively and scared another lady in the car with us.)

Clean, comfortable, quick transfer from airport. Unfortunately, return transfer began at 6:00 am so we had to use a taxi for our early flight.

This was my final night prior to flying home. The amenities were basic. The restaurant menu contained just a few basic items. Location is outside the expressways to Schiphol Airport--difficult to find--poor signage. The staff were the bright spot--very helpful and supportive. I would not stay here again.

The Mercure Airport Hotel was great. One suggestion: I may have missed it, but I did not see a Hotel Shuttle bus listed in the information about the hotel. We spent $33 on a cab to the hotel; took the bus back. Very nice stay, though. Great if you have a long layover at Schipol Airport.

Just minutes from the airport. Regular complimentary shuttle service from and to the airport. Friendly and helpful staff. Rooms are clean and surprisingly quiet. Great breakfast buffet style.

Have a wonderful time and will go back in a few year god willing. Hotel was great and people very very nice excellent.

my stay was very short-just long enough to eat,sleep,and catch an early flight home. you would not want to stay if you were touring the city, it's much too far from town. it is located off the highway with nothing near it to do.

The hotel was very adequate. There was a gas station/party store next door available for food to go.

We chose the hotel because we had a late flight into the airport. We were booked into another hotel in the city for the majority of our stay. The Mercure was clean, quiet and comfortable. The breakfast was varied and well presented. This is a quality establishment with a simple and effective approach to guest comfort.

Oude Haagseweg 20 Amsterdam

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Nieuw-West, Mercure Hotel Amsterdam West is within a few miles (5 km) of popular sights such as Vondelpark and World Trade Center. This 4-star hotel has 152 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi. It's connected to the convention center in central Amsterdam and also close to Van Gogh Museum and Concertgebouw.


Dining

Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 152 rooms provide refrigerators, coffee makers, and safes. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.


Property features

At Mercure Hotel Amsterdam West, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. If you drive, self parking is EUR 17.50 per day, or you can take advantage of the airport shuttle (available on request) for EUR 5 per room one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.

Room options

Privilege, Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Superior Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Mercure Hotel Amsterdam West

Everyone (5) Couples (8) Business (1) Other (2)
5
Partner Couples

Really good hotel. Very close to the airport, a bit far from city center, about 30 min but easy to reach, and the bus is scheduled every 10 min. They offer free parking which is excellent since most of the hotels in the area don’t offer. We were renting a car for day trips and that made a big difference. Staff was great and very helpful. Hotel very clean and good accommodations. Would definitely stay there again!

By on Jun 1, 2019

5

beautiful park nearby.

Everyone

Difficult check in as I had purchased room for night prior to our arrival to ensure early check in after international flight. Staff classified me as no show. Worked out ok though charges very confusing. Orbitz great for finding hotel but added confusion about payments

By on Jun 6, 2018

5

right between the airport and the city.

Everyone

The shuttle to the hotel was free and only 5 Euro to get from the hotel to the airport. Super close to a bus station that takes you right into the city.

By , from CA on Oct 1, 2017

4
Everyone

One night visit was excellent and easy. Room clean and modern.

By on Jul 15, 2017

3

beach and shuttle service

Everyone

Overall my stay was fine. My flight left early and I was hoping to take the shuttle there, but those services don't start until 6am (getting you there about 6:15 am). A taxi to the airport was very expensive (some 10 minutes away was 25 euros). WiFi was very strong and the food at the restaurant was phenomenal. Had I known a few more details, I would not have stayed here, but it was a rather good hotel.

By on Jun 18, 2016

4

clean & comfortable.

Everyone

This hotel is not very close to the city center, but with the public transportation nearby, it only takes about 10 minutes. Hotel staff was great, and checked me in a little early, which was great after traveling from the U.S. Free shuttle service from the airport is a plus.

By on May 24, 2016

4

i always enjoy the mercure hotel

Couples

The young people were polite and friendly at the front desk, in the restaurant and in the bar. The food was very good and reasonably priced for their celebration dinner. The room was neat, clean and comfortable for the overnight stay. I will be visiting a Mercure Hotel again.

By on Sep 26, 2013

3

good, with a couple minor shortcomings

Couples

My situation was a little bit different because from what I saw, people seem to love this place to rest up on a layover at Schipol. My wife and I, on the other hand, decided to stay here after a cruise and our flight out was the next afternoon and we had a terrible time finding the place. We were coming in from doing a little sightseeing and thought we could find it pretty easily from the metro station (which is listed on the hotel's website), but it's about a half hour walk away and we couldn't figure out how to walk there because we didn't see any sidewalks or walking paths going in the right direction. It turns out you have to take the buses (#195 or 197 I think it was), which are listed on their website, but it's not made clear that you have to do a ton of walking if you use any other form of transportation. If you're coming in from the city, I'd say find a hotel in the city because you can find other buses that will take you to the airport fairly easily. Additionally, this hotel is a little ways out from the city itself so if you want to get out and find dinner and such, this is not such a great place to be. As far as amenities went, I loved the free wifi there - it was free of course, and the speed was better than other free wifi I found at other hotels. However, they wanted to charge us a 9.95 euro fee to use the tv at all; we didn't even get basic tv channels. You have to pay the 10 euro to get a buncha stuff or you get nothing at all. Never seen that before, so if you don't want to pay for entertainment, bring stuff on your computer or tablet, phone, etc. But to top it off, the tv kept turning on and encouraging us to pay the 10 euro for their media package. It didn't really bother me too much, it just seems a little...I don't know. Cheeky maybe? Other than that, it was a nice place to rest. We both got a great night's sleep and the shuttle got us to the airport in about 10 minutes. Very convenient. (Though be warned...the shuttle driver we had drove a little aggressively and scared another lady in the car with us.)

By on Aug 23, 2012

4

just what we needed

Couples

Clean, comfortable, quick transfer from airport. Unfortunately, return transfer began at 6:00 am so we had to use a taxi for our early flight.

By on Jul 13, 2012

2

lower quality than expected

Other

This was my final night prior to flying home. The amenities were basic. The restaurant menu contained just a few basic items. Location is outside the expressways to Schiphol Airport--difficult to find--poor signage. The staff were the bright spot--very helpful and supportive. I would not stay here again.

By on Oct 5, 2011

Mercure Hotel Amsterdam West

Oude Haagseweg 20, Amsterdam, 1066 BW
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