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Recent guest reviews

Loved the place! The amenities, the location and everything else is superb. Highly recommended!

Wonderful service, all inclusive, perfect location.

Everything was set with taste and attention to visitors.

This is a wonderful hotel in a very central location. The staff is amazing, the breakfast delicious and the wine and cheese in the early evening was delightful! Highly recommend!

Stayed here 7 nights, great people from the front desk to the housekeepers,breakfast crew etc . Help with everything in the city and around the area, from good places to eat, tours, museums and what ever else. Amsterdam is a great and very friendly City.

Wow what a beautiful hotel. You fell like home there : the stuff , the atmosphere , the location and most unbelievable reception with the full bar and snacks. If I will visit Amsterdam , definitely will stay there

Could not believe the excellent service and attention by the staff.

Located perfectly on canal in the middle of old Amsterdam. Walking distance to nearly everything you'd want to see. Within 3 blocks of 50+ restaurants. Everything newly remodeled. It's a boutique hotel, so not bothered with meeting participants, weddings, etc. Mattress was great and offered multiple pillow options. Huge glassed in shower with overhead spray and hand-held. (even the toilet paper was high quality) Absolutely free 24/7 access to liquor, espresso machine, pop, water, soda and wine - WOW. Staff was great. Breakfast was free and had cook making omelets, pancakes, etc. to order (and quickly). Extensive offering of breads, cheeses, croissants, yogurt, jams, etc. -- all superb. Everything was spotless. Shoe shine machines and ice available on each floor. Wide selection of world newspapers including NYT, FT, available by 6 a.m. each morning for reading in the lobby. Bathroom even had a 110 outlet for american electric shavers. Sufficient outlets for electronic recharging - we did bring adapters. Flat screen TV with decent channel choices. I've stayed at hundreds of hotels and this is beyond doubt my favorite of all of them.

Great all inclusive hotel, room included free mini bar and free drinks in the lobby. Staff was very accommodating all around.

Wonderful hotel. Great helpful staff. Exceeded expectations.

Arrived just in time for the wine and cheese service. This room was expensive. I tried to share with a friend, but the hotel wouldn't commit to 2 twin beds. So, my friend also paid the identical expensive per night rate for an additional room. The irony is that my room had two beds afterall! This was aggravating since we had contacted the hotel and they knew what wanted and knew our names from the emails. Our rooms were ground level (hers near the lobby door (lots of noise) and sidewalk noise to boot. We were there 2-3 nights. There's only so much wine, cheese and alcohol you can consume. And, even then we had to ask for more cheese because it vanished so quickly. Both of us have stayed at boutique hotels before and don't mind paying premium prices, but we didn't feel this lived up to our expectations. Toiletries were low quality, towels were small and poor quality as well, and so were the slippers! We stay at many hotels throughout the year and this was a huge disappointment. In fact, I'm back in Amsterdam as I write this and much happier at a hotel outside the city at a 1/3 the cost. Kimpton Hotel will open a hotel in AMS in Spring 2017. I will plan to stay there as they never disappoint and provide the boutique experience.

great hotel with excellent location right in the center of everything. Staff gave really good restaurant recommendations of Sluizer and Restaurant Spelt which were great restaurants. Their breakfast was fantastic, the staff were very nice. It was so pleasant to have the free mini bar and also the lounge having a free bar. Very relaxing at the end of the day to have a drink. They even kept the variety of wine out longer on weekends. The cheese table was so good too, and I was able to try all different kinds of cheese. I just wished they kept the cheese table out longer and replenished the cheese more often. The staff were very accommodating and so nice. Highly recommend this hotel to anyone.

Love Banks Mansion and this was my second stay. Nice staff, great location and decent size rooms. Just 1 block from the 16 and 24 tram that takes you right to or near all the prime attractions.

This hotel is not at all what it claims to be. The staff appears very accommodating but dealing with the manager is the worst experience ever. My bag was stolen from me right in front of my eyes in the hotel lobby. With that all our money, jewelry and important documents were gone in the blink of an eye. They have a security camera but could not review the incident until 3 days later. Once they reviewed it, they admitted that someone came in, stole my bag and left right away. The hotel staff does not check the people coming in and there are many times when there is no one at the front desk. Security is not a priority at this hotel. When we asked for being comped for the two days as a courtesy, they absolutely refused. The only thing they were willing to do was to upgrade us to a better room on our next visit. There will never be a next visit at this hotel. Security was truly compromised here and they were not considerate at all. As far as the room itself, it also left to be desired. There was a weird food smell. The room and bathroom were very tiny. We were supposed to have a queen bed, but what we had were two single separate beds moved together. There were no top sheets, just a blanket. Worst experience ever.

Herengracht 519-525 Amsterdam

Hotel highlights

  • Steps from Flower Market and Rembrandt Square
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center

Located in Amsterdam City Centre, Banks Mansion is next to popular attractions like Flower Market and Rembrandt Square. This 51-room, 4-star hotel has a bar/lounge, free in-room WiFi, and a 24-hour business center.


Dining

Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Banks Mansion's 51 soundproofed rooms provide free minibar items, espresso makers, and free newspapers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Banks Mansion enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Valet parking is offered for EUR 44 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Suite

1 Double Bed | Sleeps 3

Executive Room, Canal View

1 Queen Bed | 2 Twin Beds | Sleeps 2

Deluxe Room, Canal View

1 Double Bed | 2 Twin Beds | Sleeps 2

Deluxe Room, 1 Double or 2 Twin Beds

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Banks Mansion

Everyone (12) Couples (4) Family (2)
5
Everyone

By on Jan 25, 2020

Review comment responded on Jan 26, 2020

Dear Sir, Madam, Thank you so much for your great score. You made us really happy. Hoping to welcome you again in the future. Wishing you well, Elmo Guest Services

5
Family

Loved the place! The amenities, the location and everything else is superb. Highly recommended!

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

Dear Sir, Madam, Thank you so much for your great review and score. You have made us really happy. Nice to read that you loved the amenities and the location. Always welcome to return to our cozy hotel. Wishing you well, Elmo Guest Services

5
Partner Couples Business Business

Wonderful service, all inclusive, perfect location.

By on Apr 11, 2019

Review comment responded on Apr 11, 2019

Thank you for your kind review and rating. We are very pleased to read that you have enjoyed your stay here with us and hope to welcome you again.

5
Family

Everything was set with taste and attention to visitors.

By on Apr 11, 2019

Review comment responded on Apr 11, 2019

Thank you for your kind review and your generous rating. We are pleased to read that you have enjoyed your time here with us and we'd love to welcome you again in our hotel

5
Everyone

By on Mar 1, 2019

Review comment responded on Apr 3, 2019

Dear Sir, Madam, Thank you so much for your great score. You have made us extremely happy. Hope to welcome you again in our hotel. Wishing you well, Elmo Guest Services

5
Everyone

By on Dec 25, 2018

Review comment responded on Dec 27, 2018

Dear Sir, Madam, Thank you so much for you great score. You have made us extremely happy. Do hope to see you again in the future. Wishing you well, Elmo

5

amsterdam hotel

Everyone

This is a wonderful hotel in a very central location. The staff is amazing, the breakfast delicious and the wine and cheese in the early evening was delightful! Highly recommend!

By , from virginia on Mar 7, 2018

Review comment responded on Mar 7, 2018

Dear Mrs Anita, Wow, what a review! I cannot thank you enough for your fantastic words. So super glad to hear that you have enjoyed your stay with us. You make the entire team extremely happy. Hope to see you again in the future. Kind regards, Elmo

5

wonderful hotel,great location and people!!

Couples

Stayed here 7 nights, great people from the front desk to the housekeepers,breakfast crew etc . Help with everything in the city and around the area, from good places to eat, tours, museums and what ever else. Amsterdam is a great and very friendly City.

By , from Alabama on Oct 26, 2017

5

old school hotel excellent experience

Everyone

Wow what a beautiful hotel. You fell like home there : the stuff , the atmosphere , the location and most unbelievable reception with the full bar and snacks. If I will visit Amsterdam , definitely will stay there

By on Sep 30, 2017

5

great downtown location!

Everyone

Could not believe the excellent service and attention by the staff.

By , from Southport, North Carolina on Jun 30, 2017

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