No room cleaning
Beautiful hotel and great staff
The staff was delightful. Randy was very helpful with our bags and the gentlemen at the reception desk were so accommodating and helpful. We had 36 hours traveling and really appreciated the extra effort the staff gave us.
Great staff, clean, comfortable, covenient location.
It was very nice. Just filling up the space so I can go forward.
Room was comfy and close to attractions like Anne Frank House. After a long flight and getting in earlier than the 3:00pm check in, my room was ready and the staff was very accommodating. Excellent weekend In Amsterdam. Thanks Doubletree!! you didn’t disappoint.
Sky Lounge was an amazing view. The breakfast was super delicious as well.
For the price it is a mediocre property with the most basic room and amenities. Would never stay there again.
The facility is dated, it could use some upgrade of the carpet. I do enjoy the close proximity to central station and the old town.
Room was dirty upon arrival, many stains on the carpeting, and chair. Burn holes in the carpeting even though it was allegedly a nonsmoking room. Sticky hand prints on the refrigerator, cabinet door, and table. Bathroom shower had mildew, bath towels were not folded and we questioned if they were clean or used. Furnishings were old and worn. I felt the room was well below the Doubletree brand standard. I found the common areas were clean and well kept but there was a large amount of trash right outside the main lobby entrance doors. Condition of the room itself was extremely poor considering the price we paid.
Location is perfect for Eurostar travelers and offers easy access to public transport. Walking distance from the city center, close to good restaurants.
Only stayed one night. Everything was satisfactory. Breakfast was excellent and location was good. Will stay again if the opportunity arises.
Great location. Short walk to trains at Amsterdam Central. Great roof top lounge with inside and outside seating. Can see the whole city. Staff is very friendly and helpful.
There was No TV set in the room which I thought was very bad.
Located in Amsterdam City Centre, DoubleTree by Hilton Hotel Amsterdam Centraal Station is within a 10-minute walk of popular sights such as Nieuwmarkt Square and Oude Kerk. This 557-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.
Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM. Savor a meal from the comfort of your room with 24-hour room service, grab a bite to eat at the onsite restaurant or coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Guests can expect 55-inch flat-screen TVs with digital channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and laptop-compatible safes.
At DoubleTree by Hilton Hotel Amsterdam Centraal Station, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and a library.
No room cleaning
Dear Jun Ki, thanks for the recent stay and feedback. Sorry to hear your room was not cleaned during your stay. Kindly contact the hotel directly so that we can ensure we make things right with you. Best regards, Emma
Beautiful hotel and great staff
Dear Aaron, thanks for staying with us. We are happy to see you enjoyed your overall stay but please do let us know what else we could have done to score a 5 star rating. Thanks in advance and best regards, Emma
The staff was delightful. Randy was very helpful with our bags and the gentlemen at the reception desk were so accommodating and helpful. We had 36 hours traveling and really appreciated the extra effort the staff gave us.
Dear Marilyn. Thank you for the nice review and compliments. Great to hear you had a nice time with us!
Great staff, clean, comfortable, covenient location.
Dear Ramon, Thank you very much for staying at our hotel and for sharing your feedback with us. We are very happy to see that you enjoyed your experience to the fullest. I am happy to read that you enjoyed to staff, the location and that you found the room to be comfortable and clean. We are looking forward to welcoming you again in our hotel and please do not hesitate to contact us in case we can be of any further assistance. Best regards, Dirk
It was very nice. Just filling up the space so I can go forward.
Dear Guest, Thank you so much for being our guest and for your warm words, despite the fact that you just needed some. It is fantastic to see that you obviously fully enjoyed your stay with us and the team hopes to have the pleasure of welcoming you back soon. Amsterdam is never sleeping! Warm regards, Johannes
Room was comfy and close to attractions like Anne Frank House. After a long flight and getting in earlier than the 3:00pm check in, my room was ready and the staff was very accommodating. Excellent weekend In Amsterdam. Thanks Doubletree!! you didn’t disappoint.
Dear Guest, Thank you so much for your recent stay in our hotel. We are happy to see that you enjoyed your stay with us. We always strive to provide our guests with the most personal and friendly service and I am glad to see that you experienced it as such. We truly value you as our guest and we appreciate that you have taken the liberty to share your experiences with us. We hope to have the pleasure of welcoming you back to our hotel again. Warm regards, Robin on behalf of team DoubleTree by Hilton Amsterdam Centraal Station
Sky Lounge was an amazing view. The breakfast was super delicious as well.
Dear Guest, Thank you so much for this amazing review and for giving us the highest score possible! My colleagues and I are very happy to see you had a great time whilst staying with us and especially enjoyed our extensive breakfast buffet as well as SkyLounge Amsterdam on the 11th floor of our hotel. We hope you will visit us again soon when you are planning another trip to Amsterdam! Warm regards, Johannes
For the price it is a mediocre property with the most basic room and amenities. Would never stay there again.
Dear Guest, Thank you for the review of your recent stay with us. I am saddened to see that you were not satisfied with us and want to sincerely apologize for not having met your expectations regarding your guest room and the price you paid. Please be assured that all our rooms are equipped with designer furniture and that we have carefully chosen the prices in relation with our location, amenities and services while considering the seasonality. I regret the disappointment you have faced. The team hopes to have the chance of welcoming you back to our hotel. Warm regards, Johannes
Dear Guest, Thank you so much for quickly sharing your review and for your stay. It is wonderful to see that you enjoyed your time with us and the team cannot wait to welcome you back in future. Thank you for being our guest! Warm regards, Johannes
Dear Eric, Thank you for your amazing review! It is great to see from your scores that you had a great stay with us, and we look forward to having the pleasure of welcoming you again in the near future. We hope you enjoyed your time in Amsterdam to the fullest and explored many beautiful sights! Warm regards, Team DoubleTree by Hilton Amsterdam Centraal Station