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NH Collection Amsterdam Grand Hotel Krasnapolsky

5.0 out of 5.0

Recent guest reviews

The staff is great!! The location is excellent and the beds are comfortable and the room is furnished with euro flair and class! The are many little cafes and coffee shops near the Bruce Canal that add to the experience in Amsterdam

A very good located hotel at the heart of Amsterdam close to all attraction and shopping areas and fine Resturant's. the hotel is very clean comfortable and have excellent cooperative staff. There breakfast is really healthy with variety of fine food choices. I strongly recommend it whether going solo or with family

We decided to go for somewhere really, really central on this short break. There's nowhere quite as "really central" as the Krasnapolsky - right on Dam Square. We hadn't realised that Dam Square is thronged with people night and day, and at first we were concerned that the noise might be disturbing. But even though we were in the "lift 6" annexe and on the first floor, the crowds in Damstraat were just a background hum. Just the same, I would have preferred to be in the main building - the annexe feels a bit isolated. Spacious room, clean and comfortable. We had a minor problem the day we arrived - the kettle didn't work and we couldn't get the room warm enough. A short call to reception and in no time at all we had a kettle, the heating was checked, and just in case we had an additional heater ... ... and a couple of delicious treats as well. OK. I know you should expect a high standard of service, but this was service from people who cared and who seemed to enjoy being helpful. We didn't have breakfast in the hotel - there are many alternatives close by - but we enjoyed tea and cake in the Grand Cafe while watching the hordes in Dam Square.

Had a fab stay here the hotel is in Dam square, perfect. It's a bit expensive and you don't get cotton bedding! The bathrooms are nice and the beds are massive and comfortable, staff was lovely. Would recommend

It's the only hotel that I stay at while in Amsterdam. It's staff is always friendly and helpful; it's location is superb for my purposes. The rooms are always clean and the beds are comfortable. I'll be back as soon as I can to be in my favorite hotel in my favorite city.

The Grand Hotel Krasnapolsky is a well deserved five star hotel located on Amsterdam's scenic Dam Square. Not only are the rooms excellent, but they also have one and two bedroom apartments available to rent for those who wish to go that route. I found it to be an excellent starting point for sightseeing; for those who enjoy walking all you have to do is pick a direction and go; there are abundant cafes, coffee shops and bars throughout Amsterdam to make your cruising relaxing and enjoyable; there are also a number of guided tour offices conveniently located right at Dam Square for trips to the tulip gardens.

This hotel is right in the heart of Amsterdam with only a short walk to some excellent coffee shops. The staff were helpful and spoke very good English and made us feel welcome. The rooms were very nice and the hotel provided great facilities throughout. Will definitely be visiting again soon!

We have been upgraded to a larger room located at another block using lift no. 6 opposite to the main block of the hotel. However, we wouldn't recommend taking up the room at the block using lift no. 6 as there are a corridor in between the main block and the block using lift no. 6 and we saw many people taking cannabis at the corridor. It's dangerous for the tourists. For any upgrade, please only accept the room at the main block. Anyway, the service of this hotel is good with good location.

Great location. New section looks amazing. Rooms are clean and lots amenities in the room. Staff at the bar as great. Highly recommend this hotel. Not listed anywhere, but you can order in-room massages. Price is fair as well.

every thing was good apart of checking in it take long time due to the connection between the hotel and is poor. also the way which go to my room was danger because there was no security & it was in another belding .

Dam 9 Amsterdam

Located in Amsterdam City Centre, NH Collection Amsterdam Grand Hotel Krasnapolsky is next to popular attractions like Dam Square and Royal Palace. This 5-star hotel has 451 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center. Centrally located in Amsterdam, the hotel is also a short walk from New Church and The Old Church.


This hotel is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All of NH Collection Amsterdam Grand Hotel Krasnapolsky's 451 air-conditioned rooms provide minibars, safes, and phones. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Desks are also included.

NH Collection Amsterdam Grand Hotel Krasnapolsky features free WiFi in public areas, 19 meeting rooms, and a conference center. If you drive, self parking is EUR 50 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and free newspapers.

Property features

Room options

Superior Single Room

Twin 1 | Sleeps 1

Premium Triple Room

Twin 3 | Sleeps 3

Premium Room, View

King 1 | Twin 2 | Sleeps 2

Premium Room, Terrace, View

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 1265 reviews