NH Collection Amsterdam Grand Hotel Krasnapolsky5.0 out of 5.0
Recent guest reviews
This is an excellent hotel with great amenities, large rooms, very serviceable staff and in a great location if you need to be close to the touristic areas. The latter can be considered for some guests as a downside, as it is not in a "quiet" part of the city. Parking is available, but not very accessible for larger cars.
The hotel is ideally located in the very center of Amsterdam, close to everything. But the room I was given in the 1st floor of the new wing was far from being satisfactory. The room was really blind (with a view at a conference room), very small (you could hardly use the arm chairs) and the worst of all noisy. We arrived directly from the airport around 14:30, wanted to get some rest and suddenly we realized that someone was hammering on the next room. We called the reception to report it, were told that they will send someone to check, but half an hour later nothing happened. We called again, received similar information and an offer to get a drink in the bar (which we refused since we just wanted to rest) and after 15 minutes it finally stopped. At least they called to apologize and proposed to move to another room (I should have accepted, but I did not want to repack) and this is the reason I give 3 instead of 2 stars. For almost 300 euros per night you expect something better. I will not use stay in this hotel again.
The Bad: - Our room that we had booked months earlier was not ready for us upon our arrival (after their posted check in time). - They have no rights to say that there is Free Wi-Fi is available. The free wifi was so poor it was unusable. My test indicated that the throughout was .2 MB/S. - The view from our window was the back end of retail/industrial wasteland. Not interesting at all. The Good - clean and centrally located The Ugly - Over priced for what you are getting
Beautiful hotel, fantastic location, wonderful staff, great service, very clean, would highly recommend this hotel to anyone wishing to visit Amsterdam. Also, I would like to take this opportunity in thanking the hotel staff who upgraded our room as it was our wedding anniversary, thank you once again.
We had a fantastic stay here. The room, breakfast and lobby were wonderful! So relaxing. The room was modern with a huge bed and a great powerful shower. Modern, up to date and clean. Staff are helpful. We were very impressed with the breakfast- one of the best buffet breakfasts we have enjoyed.
Great lobby and location. Rooms are newly renovated which is rare in Amsterdam. Our room faced a small side street, but parties there all night every night. Windows don't provide any protection, sound is like the window is open even when closed tight. Breakfast buffet very expensive and no light breakfast option. Massive line up at check in all day long.
We arrived in Amsterdam from the US at about 10:30 AM. We did not expect to be able to get a room and were prepared to check our luggage and see the area. But we had a room!! The front desk staff was excellent and professional and the concierge staff was knowledgeable and helpful. The location is in the heart of Amsterdam on Dam Square directly across the square from the Royal Palace. The Anne Frank House, the Rijksmuseum and Centraal Station are within walking distance. When we returned from a 12-day Baltic cruise, we arrived at the hotel early again - at about 9 AM. We had already checked our bags into storage and were leaving the hotel prepared to wait until 3 PM for check-in, when a member of the front desk staff hurried after us and said "We have a room ready for your!" The breakfast buffet was outstanding and served in the "Winter Garden" a national historic site. Easy access to city tram services and the train station.
I had been in NH Collection Amestrdam Grand Hotel Kransapolsky this summer 2017. The hotel's location and the suite i stayed in with a view were excellent. The reception staff were cooperative serving us with a constant smile. The concerige ( especially the white man who was above 40) was more than perfect, friendly and professional. If I come again to Amestrdam, I would choose to stay in the same hotel witout any hesitation.
Right on dam square, centre of Amsterdam walking distance to train station and shops. Very friendly and helpful staff, room was great had a couple of cleaning issues but staff was quick to get it sorted.The room I would not class as 5 star compared to Australia but it's still very nice and I will be returning to this hotel again next summer.
It is a great hotel in a great place. Price/value is good,worth staying there.Staff very nice and helpful.Room was always clean,big and bright.The bed was very big and convenient. I felt like being at home.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 1618 reviews