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NH Collection Amsterdam Grand Hotel Krasnapolsky

5.0 out of 5.0

Recent guest reviews

The Grand Hotel Kransnapolsky was an amazing stay. The night shift workers at the front desk named Terek and Nadia was two of the nicest people I've meet in Amsterdam. They gave help and offered help as if i was their family. It was a very warming experience being it was my first time in Amsterdam. If i come back to Amsterdam, I will definitely be staying here again.

Our experience with Tarek and Nadia at the front desk was fantastic! They were very professional and helpful, and our room was excellent. The location is great, the hotel is great, the whole experience was great. Not to mention, and excellent continental breakfast. Would definitely recommend!

Recently stayed together with my partner at the wonderful Krasnapolsky. We were selected at check-in as special guests which meant manager Lisa came to welcome and guide us to our room. She provided a free upgrade. The room was amazing! Spacious, very clean, well equipped. As special guest we also got free breakfast in the Winter Garden (was amazing decor, food and staff!) When she learned that we were in Amsterdam to celebrate our anniversary, she spoiled us with some hearted balloons, chocolates and rose petals and swans on our bed, a lovely surprise. The staff here are all extremely friendly and are a great asset to this large property. They'll go for any lengths for their guests from the housekeeping ladies to the receptionists. Location is the best in town, is in walking distance of everything. The hotel itself has a cocktail bair, a grand cafe and a fine dining restaurant. We didn't have the time to eat there but definitely will next time. Would definitely recommend The Krasnapolsky and will be back soon.

In spite of expecting a very good hotel, I was positively surprised by the high quality of its Staff. If I come back to Amsterdam it will probably be at the same Hotel The restaurant has a very special tasting menu for dinner and the pairing with the wine selection is perfect.

This is a great hotel as long as you don't mind waiting to get into your room. We returned at 5pm from a busy day sightseeing ready for a bath & a cup of tea only to find housekeeping had just commenced cleaning our room as they were "very busy". This has never happened before in any of the many hotels we have stayed in worldwide. Not good enough. Still waiting!-

A beautiful hotel in a perfect location. The staff really know how to look after their guests. They go above and beyond to make you feel special. A big thank you to Tarik who helped make a great stay even better.

the best hotel ever!!!! great staff…great location…we celebrated our 10th anniversary and we loved it. the room was beautiful, the hotel is located in the hart of amsterdam right next to the national monument and the madame tussauds museum

I made a booking of a one-night stay here and made the right choice. Check-in was done by a trainee but she did it with professional aplomb. Knowing that it was the first time I stayed in the hotel, she gave me a concise and precise introduction to it and showed me the way to a particular elevator given the separate elevators that give access to hotel rooms in different wings. The room itself was in a quiet section away from the hustle and bustle of the Dam area where the hotel is in. A large queen bed greeted me along the large backboard with snapshots of the canal and rows of houses. Most of the standard amenities (even slippers) are behind a sliding door, which also opens to the wardrobe. Storing luggage is a breeze - on a long elevated counter stretching to the TV area. The bathroom is spacious and clean, with the glass wall keeping water from being splashed around. Make sure you also make a booking with the breakfast included. The dining hall itself is some rich heritage that should not be missed. If you come from Amsterdam Centraal station, take the tram: the hotel is only 2 stops away from it. Easy.

Very much enjoyed my weekend at the NH Krasnapolsky. Lots of greats... location, very friendly and helpful staff providing useful suggestions, birthday surprise of cake and balloons in my room, room upgrade, massive and comfortable bed, very clean and tidy, easy check in and out even though it was busy. Much thanks! : ) e

Position position position! You could not ask for better with Grand Hotel Krasnapolsky. Staff were very helpful, room was lovely and this is the second time we have stayed here. Well worth having breakfast in the Wintergarden, as long as it is not being used for conferences, otherwise breakfast moves upstairs - same choices but not the same atmosphere.

Dam 9 Amsterdam

Hotel highlights

  • Steps from Dam Square and Royal Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Amsterdam City Centre, NH Collection Amsterdam Grand Hotel Krasnapolsky is next to popular attractions like Dam Square and Royal Palace. This 5-star hotel has 451 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center. Centrally located in Amsterdam, the hotel is also a short walk from New Church and The Old Church.


This hotel is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


All of NH Collection Amsterdam Grand Hotel Krasnapolsky's 451 air-conditioned rooms provide minibars, safes, and phones. Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Desks are also included.

Property features

NH Collection Amsterdam Grand Hotel Krasnapolsky features free WiFi in public areas, 19 meeting rooms, and a conference center. If you drive, self parking is EUR 50 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and free newspapers.

Room options

Superior Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Premium Triple Room, 3 Twin Beds

Twin 3 | Sleeps 3

Premium Room, View

King 1 | Twin 2 | Sleeps 2

Premium Room, Terrace, View

King 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 1358 reviews