NH Amsterdam Noord4.0 out of 5.0
Recent guest reviews
Staff was rude, not helpful, don't expect to hear sir or madam at this place, feel like stay in boot camp, I don't think the staff realized that they are actually working for the hotel guests, very poor customer service.
The location is off the touristic route BUT it has a great, and free, transfer to downtown (15'). You get a superb service in a quiet environment and can easily get to visit the city - north to south.
Fantastic hotel! There's a shuttle that takes you to the center where the main train station is the the canal and bus tours. The room are super cute and the staff is very friendly! Definitely staying here again!
This place was brilliant. The staff go above and beyond for you! The room was comfortable and had everything you needed. It's not central but there is a shuttle bus that goes to the centre and back every 30 minutes until midnight. On our last day we waited 20 minutes for the shuttle bus when a family got on and it was full, so they called a taxi for us which arrived in 1 minute and paid for it to take us wherever we wanted to. Would definitely recommend!!
Excellent service, staff is friendly and humble. Like the location walking distance to grocery store. Free shuttle to downtown every 20 mins. Food is great. Good security system. You can get the bicycle with map to explore more of Amsterdam. Lots of restaurants around the hotel.
Lovely hotel, staff very helpful and friendly, spacious and comfortable room, nice and clean, bus shuttle service to city centre was very handy, food reasonably priced, a great stay. I'd definitely come back again
The hotel looked like a hospital on the outside. However, staying here was hassle free despite the distance from the centre of Amsterdam. The free shuttle was a great touch which runs around every 10-15 minutes. At one point, the driver was on his lunch break and the hotel staff happily issued us a voucher for a taxi to the centre! On arrival our room did smell like tobacco and so did our bathroom. Regardless, the bed was very comfortable and the room and the bed is big enough to accommodate 4 people. The bathroom was amazing with powerful shower. However, our bathroom was not cleaned for 2 days in a row. Overall, I will definitely stay here again.
Very apprehensive approaching the hotel as it seemed to be surrounded by major road works. However, it proved needless to worry. Excellent hotel, very friendly staff and an amazing free shuttle service into the city, about 15 minutes. Although the hotel was very busy it was quiet in the public rooms. The bedroom was very comfortable with no noise from outside. Breakfast was very good. If you don't want to eat in the hotel there are plenty of places nearby. Once again, an impressive hotel with great staff.
This hotel used to be a dump(sorry) but they made a big improvement and I enjoy staying here. Quiet and comfortable room with modern amenities. The grocery stores near by and Saturday market across is handy.
Staff is very friendly and helpful. The free shuttle brings you to the central station, where you can connect to all kinds of transportation. The restaurant is nice but not great. The beds were not very comfortable, but when we checked out all matrasses were being replaced. So that should be better now.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 669 reviews