$49 Cheap flight deals from Chicago (CHI) to Neptune Beach (JAX)

The pool was very nice and room pretty gosh darn clean. Staff were very pleasant. They advertised breakfast included but there was none. All in all a good place for a few nights!

Family oriented

The cottage was great, check-in was easy and efficient. Only concern was there were no replacements for garbage bags that were used, I guess that goes with the self-sufficiency in the cottages.

Super bueno muy agradable

Great stay

Located in the heart of Disney property. However this is a time share location. You will be presented with a Visa card or additional free days for another stay to see presentation and view property. You can stay with the club if you are not a member. Several pools , playground, miniature golf and places to eat on property. Plus excellent security.

I am disputing the charges for my recent stay because the services and accommodations provided were materially different from what was advertised and represented prior to my arrival. I specifically chose this resort over several comparable luxury hotels because of its reputation for exceptional service and the amenities that were advertised. Unfortunately, my experience did not reflect the level of service I paid for. Throughout my stay, housekeeping did not service my room twice daily as advertised. Instead, housekeeping often arrived late in the day after we had already returned, making the service ineffective and preventing us from enjoying the expected turndown and room refresh. Additionally, my family and I repeatedly experienced unnecessary questioning regarding our room number and reservation. Staff members also assumed that my reservation had been made through an agency simply because my confirmation was associated with my business email address. These repeated interactions made us feel singled out and unwelcome rather than valued guests at a luxury property. I also communicated in advance that we were celebrating my daughter’s birthday and was advised that the hotel would acknowledge the occasion. No birthday recognition or accommodation was provided despite those representations. Another significant issue was our inability to access and enjoy certain resort amenities. We were turned away from amenities because they were reportedly at capacity, despite paying