Hotel Indigo West Chester - Downtown by IHG

3.5 star property
Hotel with a 24-hour fitness center, near West Chester University of Pennsylvania

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Restaurant
Standard Room, 2 Queen Beds, Corner | Free WiFi, bed sheets
Exterior
Point of interest
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
39 E.Gay Street., West Chester, PA, 19380
  • West Chester University of Pennsylvania
    ‪9 min walk‬
  • Chester County Hospital
    ‪17 min walk‬
  • QVC Studio Park
    ‪7 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪39 min drive‬

Room options

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 545 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Accessible (Communications)

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Corner

  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 565 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Chester

Hotel Indigo West Chester - Downtown by IHG places you next to Chester County Historical Society and Pipers Way. This 3.5-star hotel welcomes guests with 108 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.1 miles
  • West Chester University of Pennsylvania - 9 min walk - 0.5 miles
  • Chester County Hospital - 17 min walk - 0.9 miles
  • Baldwin's Book Barn - 4 min drive - 2.0 miles
  • QVC Studio Park - 7 min drive - 3.0 miles

Getting around

  • Exton Whitford Station - 11 min drive
  • Philadelphia Intl. Airport (PHL) - 46 min drive

Restaurants

  • ‪Bierhaul Townhouse - ‬2 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬2 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel with a 24-hour fitness center, near West Chester University of Pennsylvania
At Hotel Indigo West Chester - Downtown by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Guests can expect to find free WiFi.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 miles (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

Are free cancellation options available at Hotel Indigo West Chester - Downtown by IHG?

Hotel Indigo West Chester - Downtown by IHG provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on Sep 28, 2025 start from $195.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Indigo West Chester - Downtown by IHG?

This hotel is located in West Chester and just steps from Chester County Historical Society and Pipers Way. You'll also find QVC Studio Park and Baldwin's Book Barn within a short drive.

Will I be able to park at Hotel Indigo West Chester - Downtown by IHG?

Yes, there is accessible parking available.

Does Hotel Indigo West Chester - Downtown by IHG have a casino at the property?

No, Hotel Indigo West Chester - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo West Chester - Downtown by IHG?

No, there is no indoor pool at this hotel.

Does Hotel Indigo West Chester - Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo West Chester - Downtown by IHG have a restaurant that serves breakfast?

No, Hotel Indigo West Chester - Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Hotel Indigo West Chester - Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Indigo West Chester - Downtown by IHG for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hotel Indigo West Chester - Downtown by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Indigo West Chester - Downtown by IHG?

The closest major airport to Hotel Indigo West Chester - Downtown by IHG is Philadelphia Intl. Airport (PHL), which is 26.2 mi away (46 minutes by car). Another top airport is Blue Bell, PA (BBX-Wings Field), which is located 28.6 mi away (42-minute drive).

Are there rooms with balconies at Hotel Indigo West Chester - Downtown by IHG?

No, there aren't any guestrooms with balconies at Hotel Indigo West Chester - Downtown by IHG.

Reviews

Hotel Indigo West Chester - Downtown by IHG Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 82 reviews
Rating 8 - Good. 9 out of 82 reviews
Rating 6 - Okay. 5 out of 82 reviews
Rating 4 - Poor. 0 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

Reviews

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great team.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynda, Akron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, new, excellent service, great restaurant
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the design. Restaurant and Speak Easy are great
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Clean, and rooms were huge!
Stayed 1 night in May 2025

10/10 Excellent

Zachary Thomas Stoll

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over price

Way over priced for our stay 400.00 way ver priced for what was offer
Stayed 2 nights in May 2025

8/10 Good

Khyra

Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located in the center of West Chester.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosangel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.
Stayed 2 nights in May 2025

6/10 Okay

Michele

Liked: Staff & service
It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .
Stayed 3 nights in Apr 2025

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Apr 2025

8/10 Good

Effie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Xavia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain
Stayed 1 night in Apr 2025

2/10 Terrible

Emily

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel is brand new and still has wood putty on trim pieces and joints. Drinks at the speakeasy were undrinkable. Decor is nonsensical for a hotel trying to be upscale. Severe lack of attention to details. Will be going back to hotel Warner for future.
Stayed 1 night in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kassidee

Stayed 1 night in Apr 2025