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Holiday Inn Express Hotel & Suites West Chester

2.5 out of 5.0

Recent guest reviews

Comfortable for a stay over while visiting the area.

very warm and welcoming staff. super comfortable beds and very clean.

This is a great place for the money. There are a lot of restaurants and things near the hotel.

This is a fairly new property. It is located right on Rte 202 which is very convenient. We have stayed their twice and had a very good experience on both the trips. The staff is friendly and professional. The rooms are clean and well stocked. The hot breakfast is nice and saves time in the morning. The only negative is that the heating units are individual units and make noise every time they come on and off.

Hotel is close to our family in West Chester. The room was clean and comfortable. The continental breakfast was good. The staff was friendly and helpful.

No issues…but better than the week before I stayed here.

Clean hotel and room. Very basic and expected for the cost. Only other comment is, this is the only hotel I have ever stayed that had a real basic TV digital cable system. Cable was digital but channels were very limited, strange.

I stayed 4 days at the Comfort/Brandywine and found it to be an overall great value. A quite surprising amount of amenities are made available, the staff was very pleasant, the location was very convenient to a broad array of anything you may need and or want. I was there for meetings at QVC which is about 10 minutes from the hotel.

Excellent experience. Staff was helpful and courteous. Beds were comfortable and clean

Hotel was great. Friendly, knowledgeable staff. Room was nice size and very clean. Perfect location along Route 202. Zero traffic noise in room. Good variety of items at complimentary breakfast. If you are looking for a reasonably priced, good hotel stay at this Comfort Inn.

The room was small. The couch was on the same side of the room as the T.V.The only chair in the room was a "very cheap" desk chair. The room did have a micro wave and refrigerator with no place to eat anything you made. nothing like the ad lead you to believe you were getting for your money.

The room is clean and neat. Staff are very friendly. The reason I gave 4 stars was the noise of the ventilation fan.

The staff was very friendly, the room clean and quite. Easy to find. The breakfast was for amercian standard good also with fresh fruits!!

This is a newer hotel/motel. It's located on Wilmington Pike, which is busy 24 hours, and can be a bit noisy, although the hotel has been designed to reduce this traffic noise. The staff is pleasant, rooms are clean, and the location can be convenient; caveat - to drive North on the highway, you must first drive South 1/4 mile and u turn through a shopping center. The breakfast is ho-hum, but will get you to lunch. The high speed internet works great! No great highs, but no glaring lows, either. Overall, for a business traveler, it was a good place - not memorable either good or bad.

Sometimes Comforts can be hit or miss but this one is a good. Very clean and newer. The staff was nice. Not much to walk to in the area. Overall a good stay.

Location is near Longwood Gardens and Wnterthur. Yes, what was missing was having two chairs in a room rented to a couple. And though we informed them immediately about a lamp that would not stay on and informed a different desk manager the next morning, after a two day stay the lamp was still going on and off in the middle of the night. Finally, we told them of our safety concern abut the lamp shorting out and perhaps the next client will not have to put up with a faulty lamp. i wouldn[t say the Staff was unfriendly, but they were certainly not responsive.

this hotel is a great value for the money. tuesdays are our date night and we always spend the night out, whether here in the suburbs or in the city, and for the price, the hotel room for this price, far outweigh what we pay double the price elsewhere, and we go over to pf changs sit at the bar have a bottle of wine and dinner and altogether is less expensive than what we pay for the hotel room alone at other hotels that are not beter than this one!

Ive been at this hotel before. my time there was good and thats why i came back to the same hotel. I would recomend this hotel to a friend.

Visit a friend and attended an Alumni event. The stay was enjoyable. Compatible to all my other trips.

Used this hotel for business. Rooms were decent and comfortable. The breakfast left a lot to be desired. Realize this is complimentary, but it could have had better selection and maybe a few "hot" items

Room options

Standard Room

King 1 | Queen 1 | Sleeps 4

Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites West Chester

Everyone (1) Business (8) Couples (3) Family (9) Other (5)
4
Everyone

Comfortable for a stay over while visiting the area.

By on Feb 28, 2016

5

great place to unwinde

Families

very warm and welcoming staff. super comfortable beds and very clean.

By on Aug 16, 2015

5

great stay

BusinessTravelers

This is a great place for the money. There are a lot of restaurants and things near the hotel.

By on Jul 9, 2015

5

great hotel

Families

This is a fairly new property. It is located right on Rte 202 which is very convenient. We have stayed their twice and had a very good experience on both the trips. The staff is friendly and professional. The rooms are clean and well stocked. The hot breakfast is nice and saves time in the morning. The only negative is that the heating units are individual units and make noise every time they come on and off.

By on Apr 20, 2015

4

visiting family

Families

Hotel is close to our family in West Chester. The room was clean and comfortable. The continental breakfast was good. The staff was friendly and helpful.

By on Dec 29, 2014

4

good overnight stay

BusinessTravelers

No issues…but better than the week before I stayed here.

By on Mar 2, 2014

4

wilmington baseball trip 8-13

Singles

Clean hotel and room. Very basic and expected for the cost. Only other comment is, this is the only hotel I have ever stayed that had a real basic TV digital cable system. Cable was digital but channels were very limited, strange.

By on Aug 22, 2013

4

qvc friendly

BusinessTravelers

I stayed 4 days at the Comfort/Brandywine and found it to be an overall great value. A quite surprising amount of amenities are made available, the staff was very pleasant, the location was very convenient to a broad array of anything you may need and or want. I was there for meetings at QVC which is about 10 minutes from the hotel.

By on Dec 10, 2012

3

great location

Families

Excellent experience. Staff was helpful and courteous. Beds were comfortable and clean

By on Nov 15, 2011

4

clean, friendly staff, convenient locati

Singles

Hotel was great. Friendly, knowledgeable staff. Room was nice size and very clean. Perfect location along Route 202. Zero traffic noise in room. Good variety of items at complimentary breakfast. If you are looking for a reasonably priced, good hotel stay at this Comfort Inn.

By on Mar 8, 2011