The property was OK. The bathroom was way too small. They did not provide much in the way of toiletries. One of the elevators was broken.
Clean and safe property. A little difficult to find even with GPS as sign is on side street. Free hot breakfast was great!
Hotel was fine but beware check out is 11am! At 11:02a I had a knock at my door from house keeping. When I said I thought check out was noon (like almost every other hotel in the universe) I was asked how much more time I needed in the room. I said until 12? And was told I could have 10 minutes!!!! Room rate was too high to be pushed out at 11am
I wish I can put pictures but the building needs to be inspected for mold, the room was full of it that even the pillows had mold. The room was very humid, the bed seem wet all bc of humidity. We stayed at a wheelchair room 116. This is a very important issue the hotel management has to take care, since there’s a lot ppl staying more than one night.
Very nice for the price
The staff is helpful and professional places are well maintained and they also provide the to go breakfast very thoughtful
Overall, I was happy with the hotel for the price I paid. Beds were comfortable, room looked clean and new. There was free breakfast - grab and go. Here are the cons: ceiling paint was cracked and peeled - which was weird since the room looked newly renovated. Check-in was slow and when we asked if we could check out on the TV (simple question), they did not know. Every time we called the front desk, nobody picked up.
Room smells
It was very clean and the room was updated. Linens were comfortable and updated. Shower was hot with plenty of pressure!
Hotel wasn’t bad. Very noisy and had a water leak in the window that dropped all night
Under renovation, wish there had been a warning on Orbitz about this. Loud working during the day, could hear it in room. Workers had loud music which was very very annoying when your trying to relax. I wish I hadn’t have booked this hotel.
Other than it taking all day for the cleaning staff to clean our room the hotel is beautiful and convenient to a lot of shopping. Would return to that location again!
I only needed the room for 1 night. I only checked in and went to sleep and checked out in the morning. It was good enough to stop and get some sleep. Didn't check much out around the hotel.
Clean, friendly staff. On time check-in. Clean room.
Very comfortable beds. Breakfast area was too small for the number of guests the morning we visited.
Within a short walk of Exton Square Mall, Holiday Inn Express Exton, an IHG Hotel is within 2 miles (3 km) of Chester Valley Trail Trailhead - Exton Park. This 124-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is included with your stay.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
At Holiday Inn Express Exton, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
The property was OK. The bathroom was way too small. They did not provide much in the way of toiletries. One of the elevators was broken.
Clean and safe property. A little difficult to find even with GPS as sign is on side street. Free hot breakfast was great!
Thank you for the 5 star review! We are happy to hear you that you were able to find us and have a great stay. We look forward to seeing you again.
Hotel was fine but beware check out is 11am! At 11:02a I had a knock at my door from house keeping. When I said I thought check out was noon (like almost every other hotel in the universe) I was asked how much more time I needed in the room. I said until 12? And was told I could have 10 minutes!!!! Room rate was too high to be pushed out at 11am
We would like to apologize to you for the early disruption you had to face. Moving forward we will make sure our housekeeping team give our guests ample time to get ready for the day.
I wish I can put pictures but the building needs to be inspected for mold, the room was full of it that even the pillows had mold. The room was very humid, the bed seem wet all bc of humidity. We stayed at a wheelchair room 116. This is a very important issue the hotel management has to take care, since there’s a lot ppl staying more than one night.
We would like to sincerely apologize for the issues you had with your room. We have already passed this onto our team to make sure the conditions of the room are taken care of as it is unacceptable. However we do appreciate your feedback as it helps us improve our property.
Very nice for the price
Thank you for the 4 stars!
The staff is helpful and professional places are well maintained and they also provide the to go breakfast very thoughtful
Overall, I was happy with the hotel for the price I paid. Beds were comfortable, room looked clean and new. There was free breakfast - grab and go. Here are the cons: ceiling paint was cracked and peeled - which was weird since the room looked newly renovated. Check-in was slow and when we asked if we could check out on the TV (simple question), they did not know. Every time we called the front desk, nobody picked up.
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay and don't hesitate to call me to share more information and I will try my best to rectify the situation.
Room smells
Thank you for your feedback!
It was very clean and the room was updated. Linens were comfortable and updated. Shower was hot with plenty of pressure!
Thank you for the review! We are glad you were able to have a comfortable stay in our recently renovated rooms. We hope to see you again!
Thank you for your feedback. We apologize for the elevator issue however we were able it back up and running!