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Hampton Inn Downingtown/Exton

2.5 out of 5.0

Recent guest reviews

The room was clean and convenient to several different locations. We even visited the bowling alley.

We booked our room on line and the room amenities were very nice but the location wasn't. We got the first room next to the lobby so at midnight we were awakened by someone trying to get in our room and then we woke up early to all the breakfast traffic. We couldn't get a real glass for our wine and guests in front of us asked for a corkscrew but the front desk had none. It wouldn't hurt to be more wine drinker friendly - styrofoam cups in the rooms aren't suitable for wine.

Everything went pretty well. Disappointed that there was no gym on site but did get a pass for the local YMCA. Breakfast and cookies and coffee were all complementary and great.

We were placed into a smoking room. Staff quickly chnged us to a non-smoking room and gave us a rollaway bed. Breakfast was good, but trash was over filling the cans and noone emptied them. Location was good and welcoming. Everyone we encountered was pleasent.

My sister and I stayed one night visiting our brother. We often stay at Hampton Inn's - because of their standard of customer care. This one is above all. Room was immaculate and comfortable, staff was helpful and friendly and the breakfast was better than most

It did the job because I was just on business overnight - but, nothing great. I requested a non-smoking room and they told me that since I booked through a 3rd party, rooms are never guaranteed? So, needless to say I ended up in a smoking room. They ended up moving me to non-smoking, but they didn't have any king rooms available, so I stayed in a double queen. I didn't mind because I was traveling alone...

The hotel was very clean but favorite part was the Buffett breakfast each morning. It was so good.

The hotel was very clean and the staff was hospitable. The walls were too thin, we could hear our neighbor vomiting throughout the night.

Very friendly and accommodating staff. Breakfast was better than normal Hampton Inn breakfast. Room was a bit smaller than the norm. Short distance to wide variety of stores/food.

At check-in we were given a smelly smoking room even though booked a non-smoking room. The hotel was not able to switch the room, so we had to leave as it was not acceptable for the family. Fortunately I found a good replacement just across the road. Orb issued full refund promptly.

The hotel was perfectly located; very close to my mom, and quite close to my sister and her family. The room was clean and comfy. The bed was perfect. The staff was friendly and helpful. I would definitely stay there again, and recommend it to others.

Good quiet hotel, good breakfast, room was cleaned everyday, modern room, good stay

everything was fine except the heater/AC was extremely loud.

At check-in I was given a king room although I had requested a double room. The desk clerk graciousely switched our room. That evening at 9:30 when we attempted to turn the heat on, we discovered it wasn't working. We were offered to switch rooms again, but due to the late hour we didn't want to. The rooms were nicely updated and the staff was very accomodating despite the 2 problems we experienced.

In area to visit children in college. Hotel provided a safe stay with a comfortable bed ( it was one of the few that offered a choice of queen or king sized beds). Staff was friendly and helpful. Hot breakfast was appreciated.

From the moment we arrived we were greeted with a warm smile and a very pleasant person. Everything was done immediately and we were in our room. We also had delicious warm chocolate chip cookies offered to us.Everyone on the staff was cordial. The room was very clean and very pleasant.I would definitely recommend this hotel to family and friends.

Great Staff, the rooms were small there were not even any closets just a box to hang clothes in with plastic hangers that were attached to the bar. Not the way as a business traveler will look for next time in a Hampton Inn.

Need an elevator at the ends of the halls rather than just the one in the middle of the building. My brother is somewhat handicapped and cannot use the stairs. Our room was just above the lobby, but in order to get to breakfast, we had to walk the length of the hall upstairs to get to the elvator and then walk the length of the hall downstairs to get back to the lobby for breakfast and then reverse the process to go back to the room. Not a very well laid out plan.

We were unable to find the location using the address on the website. After 15 minutes of useless hunting we called and were directed quickly to the location. Front desk person very helpful, sounds like this happens often. The address from the website was the "mailing address".

4 North Pottstown Pike Exton PA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within a leisurely stroll of Exton Square Mall, Hampton Inn Downingtown/Exton is within a 10-minute drive of Chester County Historical Society. This 122 -room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, the hotel is also within a 30-minute drive of Longwood Gardens.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All of Hampton Inn Downingtown/Exton's 122 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Video-game consoles, ironing boards, and desks are also available.


Property features

Hampton Inn Downingtown/Exton features free WiFi in public areas, a meeting room, and a 24-hour business center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Room, 1 King Bed with Sofa bed (Study)

King 1 | Sleeps 4

Standard, One King Bed, Non-Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Hampton Inn Downingtown/Exton

Everyone (1) Couples (6) Business (6) Family (19) Friends (1)
5

would stay again anytime.

Everyone

By , from Chicago on Oct 30, 2016

5

great weekend!

Families

The room was clean and convenient to several different locations. We even visited the bowling alley.

By on Aug 20, 2015

4

if you book online you might get room right next to lobby.

Couples

We booked our room on line and the room amenities were very nice but the location wasn't. We got the first room next to the lobby so at midnight we were awakened by someone trying to get in our room and then we woke up early to all the breakfast traffic. We couldn't get a real glass for our wine and guests in front of us asked for a corkscrew but the front desk had none. It wouldn't hurt to be more wine drinker friendly - styrofoam cups in the rooms aren't suitable for wine.

By on Aug 5, 2015

4

family vusir

Families

Everything went pretty well. Disappointed that there was no gym on site but did get a pass for the local YMCA. Breakfast and cookies and coffee were all complementary and great.

By on May 5, 2015

3

weekend stay

BusinessTravelers

We were placed into a smoking room. Staff quickly chnged us to a non-smoking room and gave us a rollaway bed. Breakfast was good, but trash was over filling the cans and noone emptied them. Location was good and welcoming. Everyone we encountered was pleasent.

By on Oct 13, 2014

4

would highly recommend

Families

My sister and I stayed one night visiting our brother. We often stay at Hampton Inn's - because of their standard of customer care. This one is above all. Room was immaculate and comfortable, staff was helpful and friendly and the breakfast was better than most

By on Aug 22, 2014

2

average business hotel

BusinessTravelers

It did the job because I was just on business overnight - but, nothing great. I requested a non-smoking room and they told me that since I booked through a 3rd party, rooms are never guaranteed? So, needless to say I ended up in a smoking room. They ended up moving me to non-smoking, but they didn't have any king rooms available, so I stayed in a double queen. I didn't mind because I was traveling alone...

By on Aug 21, 2014

5

weekend stay

Families

The hotel was very clean but favorite part was the Buffett breakfast each morning. It was so good.

By on Aug 4, 2014

4

a fine room

Couples

The hotel was very clean and the staff was hospitable. The walls were too thin, we could hear our neighbor vomiting throughout the night.

By on Jul 28, 2014

4

good room, very good staff

Families

Very friendly and accommodating staff. Breakfast was better than normal Hampton Inn breakfast. Room was a bit smaller than the norm. Short distance to wide variety of stores/food.

By on Jul 14, 2014