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Hotel Indigo West Chester - Downtown by IHG

3.5 star property
Hotel with a 24-hour fitness center, near West Chester University of Pennsylvania

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Restaurant
Exterior
Standard Room, 2 Queen Beds, Corner | Free WiFi, bed sheets
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
39 E.Gay Street., West Chester, PA, 19380
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Place, Chester County Hospital
    ‪17 min walk‬
  • Place, QVC Studio Park
    ‪7 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

Free WiFi, bed sheets

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Free WiFi, bed sheets

Suite, 1 King Bed, Corner

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible (Communications)

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 545 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 565 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

West Chester

Hotel Indigo West Chester - Downtown by IHG places you next to Chester County Historical Society and Pipers Way. This 3.5-star hotel welcomes guests with 108 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.1 miles
  • West Chester University of Pennsylvania - 9 min walk - 0.5 miles
  • Chester County Hospital - 17 min walk - 0.9 miles
  • Baldwin's Book Barn - 4 min drive - 2.0 miles
  • QVC Studio Park - 7 min drive - 3.0 miles

Getting around

  • Exton Whitford Station - 11 min drive
  • Philadelphia Intl. Airport (PHL) - 46 min drive

Restaurants

  • ‪Bierhaul Townhouse - ‬2 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Iron Hill Brewery & Restaurant - ‬2 min walk
  • ‪West Chester Seafood Kitchen - ‬1 min walk
  • ‪Side Bar & Restaurant - ‬2 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel with a 24-hour fitness center, near West Chester University of Pennsylvania
At Hotel Indigo West Chester - Downtown by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Additional amenities include a 24-hour business center, express check-in, and express check-out.
Guests can expect to find free WiFi.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Front of property - evening/night
Hotel Warner
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 985 reviews
$130 nightly
The price is $144
Nov 4 - Nov 5
Total with taxes and fees
Hotel Warner

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 miles (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Frequently asked questions

Are free cancellation options available at Hotel Indigo West Chester - Downtown by IHG?

Hotel Indigo West Chester - Downtown by IHG provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo West Chester - Downtown by IHG?

As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo West Chester - Downtown by IHG on Nov 2, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Indigo West Chester - Downtown by IHG?

This hotel is located in West Chester and just steps from Chester County Historical Society and Pipers Way. You'll also find QVC Studio Park and Baldwin's Book Barn within a short drive.

Will I be able to park at Hotel Indigo West Chester - Downtown by IHG?

Yes, there is accessible parking available.

Does Hotel Indigo West Chester - Downtown by IHG have a casino at the property?

No, Hotel Indigo West Chester - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo West Chester - Downtown by IHG?

No, there is no indoor pool at this hotel.

Does Hotel Indigo West Chester - Downtown by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo West Chester - Downtown by IHG have a restaurant that serves breakfast?

No, Hotel Indigo West Chester - Downtown by IHG doesn't have a restaurant that serves breakfast.

Will Hotel Indigo West Chester - Downtown by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Indigo West Chester - Downtown by IHG for a fee of USD 75 per accommodation, per stay.

Does Hotel Indigo West Chester - Downtown by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Indigo West Chester - Downtown by IHG?

The closest major airport to Hotel Indigo West Chester - Downtown by IHG is Philadelphia Intl. Airport (PHL), which is 26.2 mi away (46 minutes by car). Another top airport is Blue Bell, PA (BBX-Wings Field), which is located 28.6 mi away (42-minute drive).

Are there rooms with balconies that I can book at Hotel Indigo West Chester - Downtown by IHG?

No, you won't find guestrooms with balconies at Hotel Indigo West Chester - Downtown by IHG.

Reviews

Hotel Indigo West Chester - Downtown by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 79 out of 97 reviews
Rating 8 - Good. 10 out of 97 reviews
Rating 6 - Okay. 5 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

Reviews

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

S

What a joke!!! They may have given the place a facelift, but they didn’t change the plumbing and or sound proofing the hotel. Every time the toilet would flush, it was like a tsunami. I’ve never witnessed anything so LOUD!!!!!!! You can hear everything that goes on. All night long after wedding partying!!! I had to call front desk to help!!!! They were rude too!!! Never again!!!! Can’t get coffee before 6:30am on weekends… 👎
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

JoEllen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! All the basic things were excellent and beyond the standard of many hotels (bed, furniture, bathroom, soaps/shampoos). The staff is wonderful, they were so friendly and accommodating. The building, and architecture really make this place special. We stayed in a corner room, and our room had a fantastic view. The speakeasy in the basement is a really sweet spot, we got there just in time, because there was a line to get in. They make sure the bartender doesn't get overwhelmed with too many people all at once. It really helps make the experience more enjoyable. Cocktails were delicious. We ate at the seafood restaurant and it was delicious, and the service was excellent, and they seem to have a great system in place to get food to tables quickly. The location is perfect, so easy to walk to places. It was a weekend, so the street was closed for additional outdoor dining. Such a charming area. We found a place around the corner, SlowHand, they had live music, we loved it there too.
Stayed 1 night in Jul 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great team.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Traveled with family
Liked: Amenities
Location was great very walkable. Staff were very helpful and pleasant.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Business traveler
Liked: Amenities
The staff and owner are fantastic!!
Stayed 1 night in Jun 2025

10/10 Excellent

leah

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about it. It was clean and very funky. The staff was magnificent and on the weekend they block off the streets.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 2 nights in Jun 2025

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. One issue with this brand is they do not have a makeup mirror. Also it was very noisy could hear people above us and there was a Lax tournament going on and kids were running all over the hallway was just full of sound kids. But we would definitely go back but next time with earplug.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Piunik

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tim

Stayed 1 night in May 2025

10/10 Excellent

Lynda, Akron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, new, excellent service, great restaurant
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the design. Restaurant and Speak Easy are great
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..
Stayed 1 night in May 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, Clean, and rooms were huge!
Stayed 1 night in May 2025

10/10 Excellent

Zachary Thomas Stoll

Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over price

Way over priced for our stay 400.00 way ver priced for what was offer
Stayed 2 nights in May 2025

8/10 Good

Khyra

Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.
Stayed 1 night in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located in the center of West Chester.
Stayed 4 nights in Apr 2025