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Sheraton Centre Toronto Hotel

4.0 star property
Family-friendly Toronto hotel connected to a shopping center, steps from Nathan Phillips Square

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Creator video - submitted by Dhawan Adventures
View from property
Lobby
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Toronto, ON
  • Place, Nathan Phillips Square
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪13 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(177 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(43 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Toronto

Located in Downtown Toronto, Sheraton Centre Toronto Hotel is adjacent to Nathan Phillips Square and within a 5-minute walk of other popular sights like CF Toronto Eaton Centre. This hotel has 1372 rooms and welcomes guests with conveniences like 2 restaurants, an outdoor pool, and an indoor pool. Centrally located in Toronto, the hotel is connected to a shopping center and also a short walk from Ed Mirvish Theatre and Metro Toronto Convention Centre.

What's nearby

  • Nathan Phillips Square - 1 min walk - 0.1 miles
  • CF Toronto Eaton Centre - 3 min walk - 0.2 miles
  • Metro Toronto Convention Centre - 11 min walk - 0.6 miles
  • Scotiabank Arena - 13 min walk - 0.7 miles
  • CN Tower - 14 min walk - 0.8 miles

Getting around

  • Queen St West at York St Stop - 1 min walk
  • Union Station - 10 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Dual Citizen - ‬1 min walk
  • ‪Lost Coffee - ‬3 min walk
  • ‪Little Anthony's - ‬2 min walk
  • ‪Noodle King - ‬2 min walk

About this property

Sheraton Centre Toronto Hotel

Family-friendly Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
Sheraton Centre Toronto Hotel features an indoor pool, an outdoor pool, and a 24-hour gym. Valet parking is available for CAD 71.19 per day, and there's also a bus station shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and conference space.
55-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Marriott Downtown at CF Toronto Eaton Centre
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  • Hot tub
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,037 reviews
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The price is $200
Jan 9 - Jan 10, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to January 12:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per stay
  • Dogs only
  • 2 total (88 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 40 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Frequently asked questions

Is free cancellation available at Sheraton Centre Toronto Hotel?

Sheraton Centre Toronto Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Centre Toronto Hotel?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Sheraton Centre Toronto Hotel on Jan 7, 2026 start from $179.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sheraton Centre Toronto Hotel?

This hotel is situated in Downtown Toronto within a short 5-minute walk of CF Toronto Eaton Centre and also 13 minutes on foot from Scotiabank Arena. You'll also find Rogers Centre and Ripley's Aquarium of Canada less than a mile away.

Will I be able to park at Sheraton Centre Toronto Hotel?

Yes, secured valet parking is offered for CAD 71.19 per day with in/out privileges. Electric car charging is also available for guests.

Does Sheraton Centre Toronto Hotel feature a casino?

No, Sheraton Centre Toronto Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Centre Toronto Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Sheraton Centre Toronto Hotel?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Does Sheraton Centre Toronto Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Centre Toronto Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Centre Toronto Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Sheraton Centre Toronto Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sheraton Centre Toronto Hotel for a fee of CAD 50 per stay.

Does Sheraton Centre Toronto Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sheraton Centre Toronto Hotel?

The closest major airport to Sheraton Centre Toronto Hotel is Billy Bishop Toronto City Airport (YTZ), which is 2.1 mi away (13 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 17.1 mi away (33-minute drive).

Can I book a room with a balcony at Sheraton Centre Toronto Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Does Sheraton Centre Toronto Hotel have a wedding venue on site?

There are wedding services available at Sheraton Centre Toronto Hotel if that's in your vacation plans.

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1813 out of 2678 reviews
Rating 8 - Good. 556 out of 2678 reviews
Rating 6 - Okay. 172 out of 2678 reviews
Rating 4 - Poor. 69 out of 2678 reviews
Rating 2 - Terrible. 68 out of 2678 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mylyn, Cedarhurst

Traveled with family
Liked: Staff & service
.
Stayed 1 night in Dec 2025

6/10 Okay

Emily

Liked: Staff & service, property conditions & facilities
The hotel was in a great location, but the room and bathroom were darker than I’d prefer, and the cleanliness could have been better.
Stayed 5 nights in Sep 2025

6/10 Okay

Lachanda

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff was wonderful and personable at all times. Made you feel welcomed as a guest in their home. Workout facility was outstanding, great equipment and clean.
Stayed 3 nights in Sep 2025

8/10 Good

Courtney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, pool was huge for a hotel, nice indoor/outdoor concept and fun for kids. Food service to the pool was great! Hotel lobby sitting area was nice, as was the waterfall. Location is great for exploring downtown. Downside- we were not given the room we had booked and had to change rooms, only after contacting our rewards company did they make the change the following day. The kids club they advertised was completely empty and we were told it was being used for meetings and not available. Our kids were disappointed as we had shown them some photos before arrival and when we checked in they told us to go check it out, no mention of it being closed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffery

Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was amazingly comfortable - sheer delight after a long flight. Great location for exploring Toronto on foot or by the PATH.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here! The room was luxurious and spotless, with an amazing view. The staff were super friendly and helpful, going above and beyond. The amenities were top-notch, and the location was perfect for exploring. Can't wait to come back! 5-star experience all the way!
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. The hotel staff from check-in to cleaners were very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Awal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2025

8/10 Good

Aeron

Stayed 2 nights in Sep 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hongjun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything !
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay!

Glad to be able to use my hotels.com gift card nice and easy. Beautiful hotel in a nice area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tatjana

Stayed 2 nights in Sep 2025

10/10 Excellent

jennifer

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 3 nights in Sep 2025

6/10 Okay

Kaymen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water leakage in our ceiling, caused a bad odor and we had to readjust our plans to relocate to another floor
Stayed 4 nights in Sep 2025

4/10 Poor

Vicky

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not buy a package. Our package was supposed to include parking and breakfast, but we were unable to take advantage of either. First, this must be the only hotel that has only valet parking – no lot or underground garage. We parked in a lot across the street, seeing no other option, and so ended up paying twice for parking. Second, the restaurant is incredibly busy for breakfast, so don’t even bother going unless you have a full hour and a half to wait for service. Complaining about these issues to the manager gets you nowhere. I expected much better service from a major Toronto hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Stayed 1 night in Sep 2025

2/10 Terrible

BRYAN

Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel its self was very nice, but the service was terrible. Our room did not get touched in 3 days, not even fresh towels we had to go ask for towels. This does not include the front desk staff they were great and very helpful.
Stayed 2 nights in Sep 2025

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