Four Points Flex By Sheraton Tokyo Ueno

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ueno Park

Choose dates to view prices

Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

Lobby
View from property
In-room safe, desk, soundproofing, iron/ironing board
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Sensoji Temple
    ‪17 min walk‬
  • Place, Tokyo Dome
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

New Twin Room

  • Sleeps 2

Queen Room

  • Sleeps 2

Double Room On High Floors

  • Sleeps 2

Double Room, Accessible

  • Sleeps 2

Twin Room

  • Sleeps 2

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About the neighborhood

Tokyo

Four Points Flex By Sheraton Tokyo Ueno places you in Ueno, within a leisurely stroll of popular sights such as Ueno Park and Ueno Zoo. This 201-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Ueno Park - 6 min walk - 0.4 miles
  • Ueno Zoo - 10 min walk - 0.6 miles
  • Sensoji Temple - 17 min walk - 1.0 mile
  • Tokyo Skytree - 4 min drive - 2.1 miles
  • Tokyo Dome - 4 min drive - 2.3 miles

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Haneda Airport (HND) - 32 min drive

Restaurants

  • ‪晴々飯店 - ‬3 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪ASHURA BAR - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬2 min walk
  • ‪元長 - ‬4 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Hotel with a 24-hour front desk, a short walk to Ueno Park
Guests staying at Four Points Flex By Sheraton Tokyo Ueno enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other amenities include refrigerators, safes, and desks.

Similar properties

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 1000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Four Points Flex By Sheraton Tokyo Ueno?

Four Points Flex By Sheraton Tokyo Ueno provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on Oct 19, 2025 start from $80.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Four Points Flex By Sheraton Tokyo Ueno?

This hotel is situated in Ueno within a short 19-minute walk of Sensoji Temple and also 7 minutes on foot from Ueno Park. You'll also find Tokyo Skytree and Tokyo Dome within a short drive.

Will I be able to park at Four Points Flex By Sheraton Tokyo Ueno?

No, there isn't parking available at the hotel.

Does Four Points Flex By Sheraton Tokyo Ueno include a casino on the premises?

No, Four Points Flex By Sheraton Tokyo Ueno doesn't have a casino.

Is there an indoor pool at Four Points Flex By Sheraton Tokyo Ueno?

No, there is no indoor pool at this hotel.

Is Four Points Flex By Sheraton Tokyo Ueno good for couples?

Amenities that appeal to couples at this hotel include in-room massages, free Internet access, and slippers.

Does Four Points Flex By Sheraton Tokyo Ueno have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points Flex By Sheraton Tokyo Ueno have a restaurant with a breakfast menu?

Four Points Flex By Sheraton Tokyo Ueno offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Four Points Flex By Sheraton Tokyo Ueno allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex By Sheraton Tokyo Ueno.

Are there connecting rooms at Four Points Flex By Sheraton Tokyo Ueno?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Four Points Flex By Sheraton Tokyo Ueno?

The closest major airport to Four Points Flex By Sheraton Tokyo Ueno is Haneda Airport (HND), which is 15.4 mi away (32 minutes by car).

Are there rooms with balconies at Four Points Flex By Sheraton Tokyo Ueno?

No, at Four Points Flex By Sheraton Tokyo Ueno, there aren't any guestrooms that list a balcony.

Four Points Flex By Sheraton Tokyo Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 435 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Griffin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Second time in this hotel, is great and very convenient, is cose to everything.
Stayed 8 nights in Apr 2025

4/10 Poor

Phong

No comments
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

GONZALO

Stayed 2 nights in Apr 2025

8/10 Good

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025

6/10 Okay

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tiny room but likely typical for Tokyo.
Stayed 5 nights in Apr 2025

8/10 Good

Lihua

Stayed 4 nights in Mar 2025

8/10 Good

Shiu Kit

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and prime location!

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Stayed 8 nights in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
clean and cozy and cheap!
Stayed 9 nights in Mar 2025

10/10 Excellent

Pablo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in an 2 queen bed type room with its own private outside tub. I absolutely liked the room. I would've loved to see some black out curtains available. Mornings were very bright. Difficult to sleep in with the rooms brightness level without curtains. I thought it was odd that they was two seperate buildings, yet it wasn't a deal breaker. I enjoyed staying here. Be warned that the street is very noisy at night and even though the area looks like if it's not safe to walk around at night, its very safe. Many women on the street at night. Idk about the area being family friendly after dark with all the bars and womenon the street. In tbe opinion of 2 single guys, we absolutely loved the convenience of having a variety of bars, food, outside markets, convenience stores, and transportation options so close by. I would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Cody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.
Stayed 3 nights in Mar 2025

8/10 Good

Shankar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very small rooms. No bedside plugs. Good location. Staff friendly and courteous. Rooms near good housekeeping.
Stayed 7 nights in Mar 2025

4/10 Poor

Raymond

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Staff wasn’t so helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

sloane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was amazing and very nice man. The property is beautiful. We used a private onsen on site which was such a nice experience. I would recommend to anyone who is coming to the area!!!
Stayed 1 night in Mar 2025

8/10 Good

YI-SHENG, Emeryville

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Floor is dusty and the room space is very tight; otherwise, good for its price.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
C
Stayed 2 nights in Feb 2025

8/10 Good

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mason

Stayed 2 nights in Jan 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, great for tourists, located near many resturuants and attractions. Would highly recommend
Stayed 8 nights in Jan 2025

10/10 Excellent

Elisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, clean, spacious (for Japan) and the Internet was fast and reliable. The beds were very comfortable. Would stay again!
Stayed 1 night in Jan 2025