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Four Points Flex By Sheraton Tokyo Ueno

3.0 star property

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Photo gallery for Four Points Flex By Sheraton Tokyo Ueno

View from property
Exterior
Property amenity
In-room safe, desk, soundproofing, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Place, Ameyoko Shopping District
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Tokyo

Four Points Flex By Sheraton Tokyo Ueno places you in Ueno, within a leisurely stroll of popular sights such as Ueno Park and Ueno Zoo. This 201-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, dry cleaning/laundry services, and laundry facilities.

What's nearby

  • Ueno Park - 6 min walk - 0.4 miles
  • Ueno Zoo - 9 min walk - 0.5 miles
  • Tokyo National Museum - 9 min walk - 0.5 miles
  • Ameyoko Shopping District - 11 min walk - 0.6 miles
  • Sensoji Temple - 17 min walk - 1.0 mile

Getting around

  • Iriya Station - 7 min walk
  • Uguisudani Station - 8 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • ‪ASHURA BAR - ‬2 min walk
  • ‪東京油そば伝承館 陣矢 上野の陣 - ‬3 min walk
  • ‪24会館 上野店 - ‬3 min walk
  • ‪晴々飯店 - ‬2 min walk
  • ‪元長 - ‬3 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Guests staying at Four Points Flex By Sheraton Tokyo Ueno enjoy free WiFi in public areas, laundry facilities, and a vending machine. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and toilets with an electronic bidet. Other amenities include refrigerators, safes, and desks.

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APA Hotel Ueno Ekimae
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,318 reviews
$93 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 1000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ueno
Ueno Hotel
Ueno Hotel Tokyo, Japan
Ueno Hotel Tokyo
Ueno Hotel Hotel
Ueno Hotel Tokyo
Ueno Hotel Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Four Points Flex By Sheraton Tokyo Ueno?

Four Points Flex By Sheraton Tokyo Ueno provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on Apr 28, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Four Points Flex By Sheraton Tokyo Ueno?

This hotel is situated in Ueno within a short 8-minute walk of Ueno Park and also 19 minutes on foot from Sensoji Temple. You'll also find Tokyo Dome and Tokyo Skytree within a short drive.

Is there parking available at Four Points Flex By Sheraton Tokyo Ueno?

No, there isn't parking at this hotel.

Does Four Points Flex By Sheraton Tokyo Ueno include a casino on the premises?

No, Four Points Flex By Sheraton Tokyo Ueno doesn't have a casino.

Is there an indoor pool at Four Points Flex By Sheraton Tokyo Ueno?

No, there is no indoor pool at this hotel.

Is Four Points Flex By Sheraton Tokyo Ueno good for couples?

Amenities that appeal to couples at this hotel include in-room massages, free Internet access, and slippers.

Does Four Points Flex By Sheraton Tokyo Ueno have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points Flex By Sheraton Tokyo Ueno have a restaurant with a breakfast menu?

Four Points Flex By Sheraton Tokyo Ueno offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Does Four Points Flex By Sheraton Tokyo Ueno allow pets to stay free of charge?

No, pets aren't allowed at Four Points Flex By Sheraton Tokyo Ueno.

Are there connecting rooms at Four Points Flex By Sheraton Tokyo Ueno?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Four Points Flex By Sheraton Tokyo Ueno?

The closest major airport to Four Points Flex By Sheraton Tokyo Ueno is Haneda Airport (HND), which is 15.7 mi away (42 minutes by car).

Are there rooms with balconies at Four Points Flex By Sheraton Tokyo Ueno?

No, there aren't any guestrooms with balconies at Four Points Flex By Sheraton Tokyo Ueno.

Four Points Flex By Sheraton Tokyo Ueno Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 299 out of 1000 reviews
Rating 8 - Good. 432 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

minhai

Stayed 1 night in Feb 2026

10/10 Excellent

Aiden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff was very nice if I return to Japan will definitely be staying here again
Stayed 13 nights in Dec 2025

8/10 Good

Polrat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good with free and variety of amenities friendly staff
Stayed 2 nights in Dec 2025

4/10 Poor

Cheryl Marites

Stayed 1 night in Dec 2025

10/10 Excellent

Rosabel

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff & service - wonderful. Location and proximity to JR station and metro stations - perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dante

Stayed 12 nights in Nov 2025

6/10 Okay

Maria Joana

Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Joyce

Stayed 1 night in Nov 2025

8/10 Good

Jing Bo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean but sink is too small... Good for the price.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yesenia

Liked: Cleanliness
Rooms are very small but had the necessary things needed. Clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean rooms, great staff, nearby shops and transportation
Stayed 4 nights in Nov 2025

6/10 Okay

BAO THY

Stayed 4 nights in Oct 2025

8/10 Good

Belinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t offer breakfast we went out to get some
Stayed 3 nights in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Griffin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Second time in this hotel, is great and very convenient, is cose to everything.
Stayed 8 nights in Apr 2025

4/10 Poor

Phong

No comments
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

GONZALO

Stayed 2 nights in Apr 2025

8/10 Good

Hasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, it’s stellar location and the amability of the staff!
Stayed 4 nights in Apr 2025

6/10 Okay

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Tiny room but likely typical for Tokyo.
Stayed 5 nights in Apr 2025

8/10 Good

Lihua

Stayed 4 nights in Mar 2025

8/10 Good

Shiu Kit

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and prime location!

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!
Stayed 8 nights in Mar 2025