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Comfort Inn & Suites West Springfield

2.5 star property
Hotel in West Springfield with an indoor pool and a hot tub

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

Indoor pool
Lobby
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Center
    ‪13 min walk‬
  • Place, Riverdale Shops
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

Comfort Inn & Suites West Springfield places you next to Olympia Ice Center and within a 15-minute walk of Riverdale Center. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Olympia Ice Center - 2 min walk - 0.1 miles
  • Riverdale Center - 13 min walk - 0.7 miles
  • Riverdale Shops - 16 min walk - 0.9 miles
  • Cinemark West Springfield 15 - 2 min drive - 1.1 miles
  • Q Pin 2's - 2 min drive - 1.1 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Dunkin' - ‬5 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Comfort Inn & Suites West Springfield

Hotel in West Springfield with an indoor pool and a hot tub
Guests staying at Comfort Inn & Suites West Springfield enjoy an indoor pool, free WiFi in public areas, and a hot tub. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site.

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 832 reviews
$79 nightly
The price is $90
Mar 1 - Mar 2
Total with taxes and fees
Candlewood Suites West Springfield by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0008023250.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Is a free cancellation option available at Comfort Inn & Suites West Springfield?

Comfort Inn & Suites West Springfield provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Feb 1, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Feb 12, 2026 start from $112.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Comfort Inn & Suites West Springfield?

This hotel is located in West Springfield, just steps from Olympia Ice Center. You'll also find Connecticut River and Riverdale Center less than a mile away.

Will I be able to park at Comfort Inn & Suites West Springfield?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Comfort Inn & Suites West Springfield feature a casino at the property?

No, Comfort Inn & Suites West Springfield doesn't have a casino.

Will I find an indoor pool at Comfort Inn & Suites West Springfield?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Comfort Inn & Suites West Springfield?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and a 24-hour front desk.

Does Comfort Inn & Suites West Springfield have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Comfort Inn & Suites West Springfield feature a restaurant that includes a breakfast menu?

No, Comfort Inn & Suites West Springfield doesn't have a restaurant that serves breakfast.

Does Comfort Inn & Suites West Springfield allow pets to stay free of charge?

No, pets aren't allowed at Comfort Inn & Suites West Springfield though service animals are welcome.

Are there connecting rooms at Comfort Inn & Suites West Springfield?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Inn & Suites West Springfield?

The closest major airport to Comfort Inn & Suites West Springfield is Westfield, MA (BAF-Barnes Municipal), which is 11.5 mi away (30 minutes by car). Another top airport is Bradley Intl. Airport (BDL), which is located 24.9 mi away (36-minute drive).

Can I book a room with a balcony at Comfort Inn & Suites West Springfield?

No, there aren't any guestrooms with balconies at Comfort Inn & Suites West Springfield.

Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 910 reviews
Rating 8 - Good. 291 out of 910 reviews
Rating 6 - Okay. 169 out of 910 reviews
Rating 4 - Poor. 99 out of 910 reviews
Rating 2 - Terrible. 48 out of 910 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephany

Stayed 1 night in Nov 2025

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025

8/10 Good

Rosanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Emanuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was ok. Nothing abnormal. Breakfast was great. Room was fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Omayra

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was nice. Room could use some updates, old and damaged. Main complaint was bathroom smelled like urine and was not very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Stayed 1 night in Oct 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien excepto el wifi no funcionaba
Stayed 2 nights in Oct 2025

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very quiet after a late check-in. Had a ripped curtain and a fistmark in the wall but otherwise nice would stay again. Stayed one night on 10- 10 2025
Stayed 1 night in Oct 2025

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean...
Stayed 1 night in Oct 2025

4/10 Poor

Laurie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dusty and bathroom shower was moldy. Housekeeping staff knocked on door and asked if we wanted our room cleaned they never made the bed up all they did was dump the trash can. The hot tub was extremely hot to where you couldn't even sit in it. Parking lot was clean so that was good when entering the main hallway the smell of air freshener was overwhelming so if you have breathing problems don't book here.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jamie

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Blood on comforter, curtain had brown stain, bed frame had two pieces of metal sticking out of box frame (wrong size)……. It my ankle! tv channel guide on nightstand was stained with mysterious fluid… room was pretty disgusting! I do not usually complain but this was definitely an experience worth a refund!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Quiet location. Free breakfast, free parking and a swimming pool were all great benefits.
Stayed 1 night in Sep 2025

8/10 Good

kaija

Traveled with group
Great standard room- not the cleanliness.
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Stayed 2 nights in Sep 2025

8/10 Good

BRADFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but furniture is a little dated. Hotel is close to shopping and restaurants. No safe in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elvin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year , staff very nice & the place plus the pool are very clean
Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Stayed 1 night in Sep 2025

8/10 Good

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Yes very clean room
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
The property was as clean as the staff could get it. The facility is just plain worn out. Needed a refresh 15 years ago.
Stayed 2 nights in Sep 2025

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