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JW Marriott San Francisco Union Square

4.5 star property

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Photo gallery for JW Marriott San Francisco Union Square

A woman sitting at a table with a drink, in a modern interior with abstract sculptures and indoor plants.
Presidential Suite, 1 Bedroom | Living area | 55-inch flat-screen TV with cable channels, Smart TV, Netflix
Lobby
Exterior
A checkered floor, a reception desk, and a chandelier in a modern lobby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
515 Mason Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Living area | 55-inch flat-screen TV with cable channels, Smart TV, Netflix

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(7 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(53 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch flat-screen TV with cable channels, Smart TV, Netflix

Presidential Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Union Square, JW Marriott San Francisco Union Square is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 344-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 5 min walk - 0.3 miles
  • Palace Hotel - 10 min walk - 0.5 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • Powell St & Post St Stop - 2 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪Level III - ‬1 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪Bluestone Lane - ‬2 min walk
  • ‪Zingari Ristorante + Jazz Bar - ‬1 min walk

About this property

JW Marriott San Francisco Union Square

At JW Marriott San Francisco Union Square, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 84 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, express check-in, and express check-out.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free weekday newspapers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 84 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Level III Bar
  • Level III Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 4,352 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 44.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 84 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is a free cancellation option available at JW Marriott San Francisco Union Square?

JW Marriott San Francisco Union Square offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott San Francisco Union Square?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at JW Marriott San Francisco Union Square on Jul 10, 2026 start from $277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to JW Marriott San Francisco Union Square?

This hotel is situated in Union Square within a short 2-minute walk of Union Square and also 11 minutes on foot from Palace Hotel. You'll also find San Francisco Museum of Modern Art and Bill Graham Civic Auditorium less than a mile away.

Will I be able to park at JW Marriott San Francisco Union Square?

Yes, valet parking is offered for USD 84 per night with in/out privileges. An electric car charging station and bicycle parking are also available.

Are there luxury amenities available at JW Marriott San Francisco Union Square?

Yes, guests can indulge in luxuries such as a restaurant, a bar/lounge, and turndown service at this hotel.

Does JW Marriott San Francisco Union Square have a casino?

No, JW Marriott San Francisco Union Square doesn't have a casino.

Is there an indoor pool at JW Marriott San Francisco Union Square?

No, there is no indoor pool at this hotel.

Is JW Marriott San Francisco Union Square a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and turndown service.

Does JW Marriott San Francisco Union Square have a hot tub?

No, there isn't a spa tub at this hotel.

Does JW Marriott San Francisco Union Square have a restaurant that serves breakfast?

Yes, JW Marriott San Francisco Union Square serves breakfast for a surcharge each morning at Level III Restaurant.

Does JW Marriott San Francisco Union Square allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at JW Marriott San Francisco Union Square for a fee of USD 100.00 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Does JW Marriott San Francisco Union Square have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to JW Marriott San Francisco Union Square?

The closest major airport to JW Marriott San Francisco Union Square is San Francisco Intl. Airport (SFO), which is 14.2 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.5 mi away (37-minute drive).

Can I book a room with a balcony at JW Marriott San Francisco Union Square?

No, there aren't any guestrooms at JW Marriott San Francisco Union Square that offer a balcony.

Does JW Marriott San Francisco Union Square have a wedding venue on site?

There are wedding services available at JW Marriott San Francisco Union Square if that's in your vacation plans.

JW Marriott San Francisco Union Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Valet parking was quick and easy. Plenty of shops, restaurants and attractions nearby. Anthony was extremely helpful when checking us in and out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay close to everything
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, quiet, great location and service!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Preyanuch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. Pristine rooms with a spacious bathroom.. The bed was also very comfortable however, for a hotel in this category, we felt it lacked some amenities and atmosphere .there wasn’t much happening in the hotel and many things seemed to close quite early. Our room was supposed to have a city view, but it almost faced another apartment building. We also tried the Hotel breakfast one morning and found it quite pricey. Overall comfortable stay in great location, but it didn’t fully meet expectations for this level of Hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Whenever I make a trip to San again, I will definitely be staying there
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was good.. have been in better JW Marriott properties around the world.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Great location!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

This hotel was top-notch. The staff was efficient and friendly. My wife and I were here as part of a family gathering.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Thuvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very enjoyed this place, the hotel is very clean and beautiful. The staff are nice and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Drexel W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property will stay here again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were extremely nice and welcoming. Beautiful property.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JEROME TARIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Bassel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay with pleasant staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Really impressed by the property. It is a bit dated of course but the staff was great, the place was very well kept, the location was very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ryan

Liked: Amenities
Great stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Roya

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mariadelaluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lovely
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Absolutely amazing wonderful place to stay at with definitely come back again
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location wishing a block from union square. Nice rooms and great staff.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Deepa

Liked: Cleanliness, amenities, property conditions & facilities
Hotel had no information on the reservation. Thankfully I had the confirmation email from Expedia that helped resolve the issue.
Stayed 3 nights in Dec 2025