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Recent guest reviews

It’s an old hotel. That means old design and fixtures and a single tiny, slow elevator. But the rooms are clean and comfortable and the closets are huge walk-ins. Staff is very friendly. It’s the Tenderloin, so the neighborhood is a little sketchy. Ladies will not feel comfortable out alone after dark. But there is decent dining nearby, and if you are in the city for business at the Phillip Burton Federal Building and U.S. Courthouse on Golden Gate Ave, this is the place you want to stay. It’s literally right across the street.

1. Saw three cockroaches in the room - including one on my bed in the morning. 2. Room smelled like an old building. 3. Pillows are terrible. 4. Bed felt damp.

I would never stay at hotel again. No amenities at all! No coffee maker in room, no fridge ,no microwave, etc No restaurant in hotel as noted on-line. It appears that the on-line info needs to be updated. I could have paid the same elsewhere and had a better stay!

Nice hotel next a fabulous breakfast restaurant Brenda’s

Good customer service, staff were able to accommodate me with a different room when requested.

It is good and convenient, good location Very close to all attractions and restaurants

This was one of the worst hotel stays I've ever experienced, and I stayed here for the first part of my honeymoon. Luckily we were only here for three nights, but they were not pleasant nights whatsoever. First of all, the hotel is in a terrible part of town. The only redeeming feature was that it was close to Japantown, which was one of the areas we really wanted to see. There are drug addicts hanging around outside (we were propositioned once when coming back to the hotel after dark) during daylight and evening hours. Homeless people sleeping on the street on every block around you, spotted easily from the front door of the hotel. Our cab driver told us not to walk any farther down the street, especially not with any valuables... he said the tenderloin district was "anything but tender, and a lot more loin." Now the hotel itself. There is no air conditioning, so you're forced to leave your window open to the loud catcalls of people down below you on the street. There was a closet in our room that was almost bigger than the room itself. A large, walk in closet that you could literally put an air mattress down in and sleep while still having plenty of room. A very strange use of space. The beds, furniture, and television were all old, as is the plumbing. There was no shampoo or soap in any of the dispensers. If you want a microwave or a fridge, you have to request them specially. The bed is uncomfortable, the pillows were small and flat, and the carpets are threadbare.

This hotel is too old. I think some remodeling work needs to be done to make it more comfortable to customers.

Bathroom wasn't cleaned. There was old soap on top of the shampoo dispenser. The fridge was pretty much in the middle of the room and not pushed up against the wall. My boyfriend and I had to move it into the corner. The glasses for water weren't clean and had sticky goop on the outside of it. The walls are super thin so you hear every step and conversation happening around you.

For the area, the price was affordable. However, I was unprepared for the lack of a microwave, lack of a fridge, lack of on site food, lack of nearby restaurants, etc. This hotel is located in the heart of SF in the Tenderloin district (google that before you come). No thermostat in the room, hard beds, no coffee-maker in the room.

The staff that checked me in lied about the charge of the room and charged an extra $90 to my card. AND as soon as I put my stuff down in the room, the window fell and broke in the bathroom. Terrible.

It is inconvenient without coffee boiler. But hotel staff are very friendly.

Parking is NOT free. Orbitz has it wrong. It's $30.00 a day. Great place otherwise.

Lobby was nice, receptionist was nice and helpful, room furniture was nice - BUT "deluxe" room w/"sitting area" was small, no sitting area, just normal chairs and table; walls needed new paint, no A/C, heating was steam radiator hidden in corner; bathroom was tiny, no refrigerator, no coffee brewer, no microwave, halls were narrow, chipped at corners and dingy. No breakfast. Area was loud and noisy all night and in early morning with someone standing on street "preaching" in a LOUD voice for HOURS! Lobby was sound proof; could not hear any of this! We would have looked for another room, but would have forfeited the day's cost anyway, so we stayed. See below: Cancellations or changes made after 6:00 PM (Pacific Daylight Time (US & Canada); Tijuana) on Apr 15, 2016 or no-shows are subject to a hotel fee equal to 100% of the total amount paid for the reservation. Parking fee, $30, was excessive compared to near by costs.

I was very happy with this hotel and will definitely book again. Very nice sized room and closet, with a great New Orleans restaurant on the same block. For 24 Hour Fitness members, there's a club about 4 blocks away, which was very convenient my two reasons for not a 5/5 rating were: A. The café attached to the hotel never opened and there was not complimentary coffee and B. I'd like better quality towels. Staff was very pleasant!

Hotel was in a decent location. The rooms were clean but smaller than pictured. Overall an OK experience.

Seems to have been downscaled at some point, e.g. rooms no longer have minibars although traces remain showing they once did. Upkeep a little lacking; a drawer had been screwed permanently closed, a persistent patron had yanked it open anyway, but it was never repaired. One smallish insect. Bottlecap on the stairs. Still, the staff was friendly, and if location / price / quality tradeoffs lead you here, it might the right option for you.

The hotel itself was old and scary. The elevator was incredible slow and the beds were so old you could feel the springs in the couch. I am so glad i was only there for 1 night. The only pro about the hotel is the free parking (if you show up early enough) because then you don't have to be outside. The neighborhood is SCARY! Do not walk down Turk street or honestly neighboring streets.

Surprised by no AC, but a $20.00 fan we bought helped keep room comfortable at night. Clean room, skimpy towels, but maids gave us extra. Friendly staff, very helpful when our bags arrived after we did. Breakfast was meager, but café and coffee shops are everywhere. Neighborhood is old and tired, but it's an easy walk to bus stops. For the price, we'd stay there again, and buy a fan immediately.

My husband and I stayed at the Embassy many years ago and wanted to recreate that visit to San Francisco. The Embassy is an old hotel with squeaky floors and doors, and it comes with the charm to match. Our room was clean, our bed was comfortable and our stay perfect. The staff was great to help with getting around town and finding places we were interested in visiting. The Embassy is in the heart of town, easy access to anywhere in SF. It is also easy access to the 101 freeway to and from the airport, and it has free gated parking. You get a true experience with the grittiness of SF with some of the elements around the hotel, but those elements can be found all over town. Within walking distance you can eat any cultural preference or discover a new one. We highly recomend the Embassy.

Polk St San Francisco CA

Hotel highlights

  • Walking distance to Van Ness Avenue and Civic Center Plaza
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Downtown San Francisco, Embassy Hotel is adjacent to Van Ness Avenue and within a 5-minute walk of other popular sights like Civic Center Plaza. This 84-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a computer station.


Rooms

The 84 rooms have phones and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Hair dryers are also available.


Property features

Guests staying at Embassy Hotel enjoy free WiFi in public areas, a computer station, and a hair salon. Parking is USD 30.00 per night (USD 30.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for USD 16 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables.

Room options

Deluxe Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room (Run of House)

1 Twin Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Embassy Hotel

Everyone (10) Business (2) Couples (8) Family (2) Other (3) Friends (3)
4
Business Business

It’s an old hotel. That means old design and fixtures and a single tiny, slow elevator. But the rooms are clean and comfortable and the closets are huge walk-ins. Staff is very friendly. It’s the Tenderloin, so the neighborhood is a little sketchy. Ladies will not feel comfortable out alone after dark. But there is decent dining nearby, and if you are in the city for business at the Phillip Burton Federal Building and U.S. Courthouse on Golden Gate Ave, this is the place you want to stay. It’s literally right across the street.

By on Dec 9, 2019

2
Friends Business Business

1. Saw three cockroaches in the room - including one on my bed in the morning. 2. Room smelled like an old building. 3. Pillows are terrible. 4. Bed felt damp.

By on Nov 22, 2019

1
Friends

I would never stay at hotel again. No amenities at all! No coffee maker in room, no fridge ,no microwave, etc No restaurant in hotel as noted on-line. It appears that the on-line info needs to be updated. I could have paid the same elsewhere and had a better stay!

By on Aug 5, 2019

5
Everyone

Nice hotel next a fabulous breakfast restaurant Brenda’s

By on Dec 6, 2018

4
Everyone

Good customer service, staff were able to accommodate me with a different room when requested.

By , from Arizona on Jul 4, 2018

3
Everyone

It is good and convenient, good location Very close to all attractions and restaurants

By , from gilbert on Sep 28, 2017

1

the misleading motel

Everyone
Creepy hallways Mattress outside our room

This was one of the worst hotel stays I've ever experienced, and I stayed here for the first part of my honeymoon. Luckily we were only here for three nights, but they were not pleasant nights whatsoever. First of all, the hotel is in a terrible part of town. The only redeeming feature was that it was close to Japantown, which was one of the areas we really wanted to see. There are drug addicts hanging around outside (we were propositioned once when coming back to the hotel after dark) during daylight and evening hours. Homeless people sleeping on the street on every block around you, spotted easily from the front door of the hotel. Our cab driver told us not to walk any farther down the street, especially not with any valuables... he said the tenderloin district was "anything but tender, and a lot more loin." Now the hotel itself. There is no air conditioning, so you're forced to leave your window open to the loud catcalls of people down below you on the street. There was a closet in our room that was almost bigger than the room itself. A large, walk in closet that you could literally put an air mattress down in and sleep while still having plenty of room. A very strange use of space. The beds, furniture, and television were all old, as is the plumbing. There was no shampoo or soap in any of the dispensers. If you want a microwave or a fridge, you have to request them specially. The bed is uncomfortable, the pillows were small and flat, and the carpets are threadbare.

By , from Buffalo, NY on Sep 18, 2017

2

old hotel.

Everyone

This hotel is too old. I think some remodeling work needs to be done to make it more comfortable to customers.

By on Jul 18, 2017

2
Everyone

Bathroom wasn't cleaned. There was old soap on top of the shampoo dispenser. The fridge was pretty much in the middle of the room and not pushed up against the wall. My boyfriend and I had to move it into the corner. The glasses for water weren't clean and had sticky goop on the outside of it. The walls are super thin so you hear every step and conversation happening around you.

By on May 2, 2017

3

you get what you pay for

Everyone

For the area, the price was affordable. However, I was unprepared for the lack of a microwave, lack of a fridge, lack of on site food, lack of nearby restaurants, etc. This hotel is located in the heart of SF in the Tenderloin district (google that before you come). No thermostat in the room, hard beds, no coffee-maker in the room.

By , from Northern CA on Apr 17, 2017

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