4/10 Poor
Brian Joseph Saville
Traveled with partner, Traveled with family
Nov 12, 2025
Disliked: Amenities, property conditions & facilities
This is a very complcated one to write.
I'll start with the fact that the staff were amazing. Everyone I dealt with here was kind and helpful.
And the place was... clean. And had some very nice old wood furniture.
But... it's old. It's crumbling. Lots of cracked surfaces, lots of worn and stained upholstery. The bed sheets may well have been made of sandpaper, and you can hear EVERY. STEP. TAKEN. on the floor above.
We had booked a wheelchair accessible room, and while, yes, there is an elevator that got us to the floor, and we could navigate the chair to the room... that was the end of it. Once in the room, you couldn't get the chair to the bed. Thankfully my spouse can walk that far, but not all people can.
The window didn't lock. (4th floor, but still.) The door to the fire escape on the 4th floor was not capable of closing, let alone locking. The door didn't fit in the frame.
The radiator in our room was... uncontrollable. We turned it off (it was unseasonably warm in SF for Nov) but it turned itself back on, even though the dial was closed. The room became sweltering. Eventually the hotel management just turned the radiator system off to deal with it.
At one point we considered switching rooms, but the room they showed us on the first floor also had a window that wouldn't lock. Not doing that on the first floor. No way.
The neighborhood is fine. I mean, if you're a swaddled suburban who can't handle walking past an unhoused person, you might not like it. But it'
Brian Joseph Saville
Stayed 3 nights in Nov 2025
