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Bay Hotel

2.0 star property
Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium

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Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets
Concierge desk
Interior
Lobby
Exterior detail

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

Map
128 Jones St, San Francisco, CA, 94102
  • Union Square
    ‪10 min walk‬
  • Moscone Convention Center
    ‪15 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

  • 800 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

Located in Downtown San Francisco, Bay Hotel is a leisurely stroll from popular sights such as Bill Graham Civic Auditorium and Union Square. The 16 rooms at this hotel include refrigerators, microwaves, and flat-screen TVs.

What's nearby

  • Warfield Theatre - 3 min walk - 0.2 miles
  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • Union Square - 10 min walk - 0.6 miles
  • Moscone Convention Center - 15 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.4 miles

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪SHN Golden Gate Theatre - ‬2 min walk
  • ‪Rise Over Run - ‬3 min walk
  • ‪Charmaine's - ‬3 min walk
  • ‪The Flying Falafel - ‬3 min walk
  • ‪Villon - ‬2 min walk

About this property

Bay Hotel

Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium
At Bay Hotel, guests have access to free WiFi in public areas and express check-out. Helpful staff is there to provide luggage storage, as well as offer insight about the area.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Refrigerators, microwaves, and desks are also available. Housekeeping is available on request.

Languages

English, Hindi

Similar properties

Front of property

Warfield Hotel

  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Soundproof rooms
5.6 out of 10, 1,005 reviews
$75 nightly
The price is $88
Jul 29 - Jul 30
Total includes taxes and fees
Warfield Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at Bay Hotel?

Bay Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do around Bay Hotel?

This hotel is situated in Downtown San Francisco within a short 8-minute walk of Bill Graham Civic Auditorium and also 11 minutes on foot from Union Square. You'll also find Oracle Park and Chase Center within a short drive.

Is parking available on site at Bay Hotel?

No, there isn't parking at this hotel.

Does Bay Hotel have a casino?

No, Bay Hotel doesn't have a casino.

Is there an indoor pool at Bay Hotel?

No, there is no indoor pool at this hotel.

Does Bay Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Bay Hotel have a restaurant with a breakfast menu?

Bay Hotel offers free continental breakfast each morning though there is no restaurant.

Does Bay Hotel allow pets to stay free of charge?

No, pets aren't allowed at Bay Hotel.

Are there connecting rooms at Bay Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bay Hotel?

The closest major airport to Bay Hotel is San Francisco Intl. Airport (SFO), which is 14.4 mi away (19 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.4 mi away (26-minute drive).

Can I book a room with a balcony at Bay Hotel?

No, you won't find guestrooms with balconies at Bay Hotel.

Bay Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 89 out of 548 reviews
Rating 8 - Good. 82 out of 548 reviews
Rating 6 - Okay. 92 out of 548 reviews
Rating 4 - Poor. 95 out of 548 reviews
Rating 2 - Terrible. 190 out of 548 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
The reviews are accurate. Seems to be family run. Male at the facility is incredibly rude. Walls are So thin. The area surrounding the hotel is not Great.
Stayed 2 nights in Apr 2025

2/10 Terrible

Makayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this was horrible the bed had bugs and hair in it and it was a shared bathroom. also in such a sketch area and no parking
Stayed 1 night in Apr 2025

2/10 Terrible

Celine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In addition to being in a neighborhood that reflects deep American poverty, the word that would best define it is dirty. Everything is dirty, the room, the bathroom, the entrance staircase... When I arrived and was shown to my room, the smell of cigarettes and the smell of people who had previously occupied the room filled the room as soon as the door was opened. After seeing a second room, smelling of weed this time, I was offered a third without the smell of cigarettes or weed, but dirty... The manager had taken the time to take the toilet spray to perfume the room when I was waiting at the hotel entrance. The sheets, towels, table and sink were dirty (traces of mascara, pantyhose, etc.). As for the floor, it deserves a paragraph of its own (sticky enough to hold your best posters for the next decade). I was initially refused breakfast, even though it was included in the price, because “there are fewer people than last week”. I insisted and got a reheated coffee, probably from the week before. On the day of departure, I asked for my bag to be kept for the day, and was asked to pay $20. It was too much! I refused and expressed my dissatisfaction with the stay. He agreed to keep my bag free of charge on condition that I didn't write any negative comments, “that's up to you”, I was told. As a result, this hotel fits in perfectly with its surroundings and the people who live there. Tourists, it is to be avoided absolutely, as is the neighborhood.
Stayed 2 nights in Mar 2025

6/10 Okay

Jenner

Liked: Staff & service
its so loud i cant sleep properly
Stayed 1 night in Mar 2025

2/10 Terrible

Shawn

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was harassed by a peeping Tom and there were dust mites and or bugs that irritated my skin.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easily the Worst Hotel I've Ever Stayed at

Rough neighborhood. Screaming people outside and in the hallway made sleeping extremely difficult. I had multiple people try to come into my room in the middle of the night. Eventually, someone started banging on my door while jimmying the handle. I had to jam the chair infront of the doorhandle for an extra layer of security. Sheets were dirty, overall a layer of stickiness on everything in the room...it just felt grimy. I only stayed one night of my two night reservation because of how unsafe I felt. Owner refused to refund the 2nd night because I didnt tell him about the issue until after the fact, but it felt too unsafe to leave my room at the time it was happening.
Stayed 2 nights in Feb 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place its the worst place I’ve ever been. This place nasty dirty noisy smells bad. When I reserve it on the pictures were such lie around the area tons of homeless people. I don’t understand why they have to lie to people to stay in this place. 😡
Stayed 3 nights in Feb 2025

2/10 Terrible

Dana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Dane

Disliked: Staff & service

Sad state of affairs

Someone from the hotel called me because they were closing at midnight and I had not checked in yet. They said they cancelled my reservation and hung up on me! I had to go find another hotel at 2am and pay a lot more. AND they didn't refund my money.
Stayed 1 night in Feb 2025

6/10 Okay

Angel

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
So dirty. There was a blanket with poop and pee on it in the shared bathrooms and it wasn’t cleaned the entire time we were there. They didn’t have extra towels and the towels they did give us were stained.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Neil

Limited response to get access. Very noisy and on the edge of homelessness
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Lots of challenges in the surrounding area Staff tries to keep up but its a battle Ive stayed here two times before could use a freshen up !!!!
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Stayed 2 nights in Oct 2024

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is dirty.
Stayed 1 night in Nov 2024

4/10 Poor

Isis

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel property has not been properly taken care of. Old furniture, stained towels, old sheets. Like all SF the outside was surrounded by homeless people. Staff was nice and friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the area, the room was nice and clean but outside the property is the Tenderloin district.
Stayed 1 night in Oct 2024

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

MATTHEW

Stayed 1 night in Oct 2024

2/10 Terrible

Jonah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jemma

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The lady on reception was lovely, unfortunately it’s the only good thing I can say about the place. The location is terrible, so many homeless people in large groups outside made it feel very unsafe and I can’t even describe the smell. I had to get taxis straight from the door to where I needed to go, luckily it was only for one night. I suspect the homeless are using this hotel as it’s so cheap. They are either partying or arguing in the corridor until at least 4am. It feels very unsafe, I didn’t sleep. The room itself came with dirty bedding, bath sheets and a horrible smell. HONESTLY PLEASE pay the extra and go somewhere clean, safe and comfortable. I waited until it went quiet in the corridor and left as soon as I could in the early hours.
Stayed 1 night in Oct 2024

2/10 Terrible

Brenda

Stayed 1 night in Oct 2024

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