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Quality Inn Rochester West

2.5 star property
Hotel in Rochester with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn Rochester West

Property amenity
Garden
Meeting facility
Fitness facility
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Diplomat Banquet Center
    ‪2 min walk‬
  • Place, Strong
    ‪6 min drive‬
  • Place, University of Rochester
    ‪8 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

Quality Inn Rochester West places you next to Diplomat Banquet Center and within a 3 miles (5 km) of Edgerton Community Center and Park. This 86-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Diplomat Banquet Center - 2 min walk - 0.1 miles
  • Strong - 6 min drive - 5.2 miles
  • University of Rochester - 8 min drive - 6.5 miles
  • Strong Memorial Hospital - 8 min drive - 6.7 miles
  • Rochester Institute of Technology - 10 min drive - 9.3 miles

Getting around

  • Rochester Station - 8 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪APlus at Sunoco - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Private Label Foods - ‬11 min walk

About this property

Quality Inn Rochester West

Hotel in Rochester with free breakfast and a fitness center
At Quality Inn Rochester West, guests have access to a gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a vending machine, and a garden.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Pet friendly
  • Parking included
  • Free WiFi
6.6 out of 10, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 14 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Frequently asked questions

Is free cancellation available at Quality Inn Rochester West?

Quality Inn Rochester West offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Rochester West?

As of Feb 4, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Rochester West on Feb 11, 2026 start from $67.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Quality Inn Rochester West?

This hotel is located in Rochester, just steps from Diplomat Banquet Center. You'll also find Strong and Blue Cross Arena within a short drive.

Is parking available on site at Quality Inn Rochester West?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Quality Inn Rochester West include a casino on the premises?

No, Quality Inn Rochester West doesn't have a casino.

Will I find an indoor pool at Quality Inn Rochester West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn Rochester West?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a garden.

Does Quality Inn Rochester West have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn Rochester West feature a restaurant that includes a breakfast menu?

Quality Inn Rochester West offers free full breakfasts each morning though there is no restaurant.

Will Quality Inn Rochester West allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Rochester West for a fee of USD 25.00 per pet, per night.

Does Quality Inn Rochester West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Quality Inn Rochester West?

The closest major airport to Quality Inn Rochester West is Greater Rochester Intl. Airport (ROC), which is 4.1 mi away (7 minutes by car).

Can I book a room with a balcony at Quality Inn Rochester West?

No, you won't find guestrooms with balconies at Quality Inn Rochester West.

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 192 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 235 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 175 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Franklin

Stayed 3 nights in Oct 2025

6/10 Okay

Khalil

Stayed 2 nights in Oct 2025

2/10 Terrible

William

Business traveler
Disliked: Cleanliness
I booked my room for oct 12-17 online through Afterpay, reservation was made and payment billed, i drive 5 and half hours and get there and guy working the desk said i didnt have a reservation nor was any made under my name period. 1030pm or so, i go ok and book a room for the 2nd time and he charges me $400 ballpark fee which was lesser than the cost i paid online, so far there was 2 payments of $118.69 billed out of my bank account, and 2 more equaling the same price left on both which totals $474.76 for a room that was booked but apparently your computer didnt have the reservation that costs me an additional full cost out of pocket to book the 2nd room that was so disgusting inside there was no way id be fine amongst the army of roaches i encountered everywhere the second i turned the light on which i exited just as fast to get away from whatever wet dog smell by the closet that was real strong enough to take over the whole rooms atmosphere... can someone in upper management or whoever is in charge of situations unvolving settling refunds please respond or contact me and help me solve my problem this hotel caused me not on purpose but somehow its gone unnoticed without anyone knowing it happened since i wasnt contacted like i wouldve if they did... my number is 570 328 6642, Mon-Fri i work 7am-530pm, but ill be waiting to hear even during work time, usually it would matter but ill make sure im available to try to settle this for good... thank you and enjoy your Saturday!
Stayed 5 nights in Oct 2025

8/10 Good

Rosalind

Stayed 3 nights in Sep 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a negative comment the day previously and I have to say that the problem was handled which I greatly appreciate. Not a bad place especially for the price
Stayed 1 night in Oct 2025

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities
I have reserved rooms here in the past but suddenly they are requiring you to pay for incidental fees even if you add a night???? Wow
Stayed 1 night in Oct 2025

8/10 Good

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Only had time to grab a bagle and cream cheese. Appreciate food you can 'grab and go "
Stayed 1 night in Oct 2025

4/10 Poor

Lin

Business traveler
Disliked: Amenities, property conditions & facilities
Room smells very bad. The filling in the comforter is clumping. Food is limited few choices. Front dest service is fine.
Stayed 1 night in Oct 2025

4/10 Poor

Priya

Stayed 1 night in Oct 2025

8/10 Good

Akihiko, League City

Stayed 2 nights in Oct 2025

6/10 Okay

Patricia

Stayed 4 nights in Sep 2025

4/10 Poor

Melliesha

Stayed 1 night in Oct 2025

4/10 Poor

Peg

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the middle of nowhere in a semi-industrial area. Street people abound! The hotel is in very poor condition. Some guests were running crazy in the hallways. Breakfast was terrible. The stay was worth maybe $75/night not the $200 we paid. Never again will I stay at a Quality Inn and I will not ever book with Expedia because I expected Expedia to provide quality and it did not.
Stayed 1 night in Sep 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dirty. Staff was non existent except for the few times we ran into them outside smoking weed. Very unhappy with our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Shaun

Stayed 2 nights in Sep 2025

8/10 Good

Diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The rooms themselves were nice. Comfortable and clean. However, the walls are very, very thin, and the doors are squeaky. I was unfortunate to have neighbors that were in and out of their room all night. The sound of slamming doors and squeaking kept me up for most of the night. Our neighbor had his TV on and it was like he was in the room with us. With a little bit of tweaking, this hotel could be even better.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elsa

Stayed 2 nights in Aug 2025

2/10 Terrible

Cristino

Stayed 1 night in Sep 2025

6/10 Okay

Vincent

Stayed 1 night in Sep 2025

8/10 Good

Daphne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

John M

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Marlena

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Night staff clerk, very nice, day staff was rude & hard to understand. Charged extra fees that i was unaware of. Everything in the room feels sticky also, gross.
Stayed 1 night in Aug 2025

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