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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace
Exterior
Lobby
Lobby
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
940 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    ‪18 min walk‬
  • University of Rochester
    ‪5 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Rochester

Within a short walk of Monroe Community College, Best Western Rochester Marketplace Inn is within a mile (2 km) of Marketplace Mall. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • University of Rochester - 5 min drive - 3.1 miles
  • Strong Memorial Hospital - 6 min drive - 3.1 miles
  • Rochester Institute of Technology - 7 min drive - 5.0 miles

Getting around

  • Rochester Station - 15 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪Shake Shack - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Boston Market - ‬2 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and a 24-hour fitness center
Best Western Rochester Marketplace Inn features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a water dispenser.
35-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Similar properties

Lobby

Best Western The Inn At Rochester Airport

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 1,012 reviews
$90 nightly
The price is $103
Sep 28 - Sep 29
Total with taxes and fees
Best Western The Inn At Rochester Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 25 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

What's there to see within easy reach of Best Western Rochester Marketplace Inn?

Based on positive ratings, guests enjoy the hotel's location in Rochester, and it's within a short 18-minute walk of Marketplace Mall. You'll also find Tim Hortons Iceplex and Highland Park within a short drive.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on Sep 28, 2025 start from $94.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Rochester Marketplace Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Rochester Marketplace Inn include a casino on the premises?

No, Best Western Rochester Marketplace Inn doesn't have a casino.

Will I find an indoor pool at Best Western Rochester Marketplace Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Rochester Marketplace Inn?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Best Western Rochester Marketplace Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Rochester Marketplace Inn feature a restaurant that includes a breakfast menu?

Best Western Rochester Marketplace Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western Rochester Marketplace Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Rochester Marketplace Inn though service animals are welcome.

Are there connecting rooms at Best Western Rochester Marketplace Inn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Rochester Marketplace Inn?

The closest major airport to Best Western Rochester Marketplace Inn is Greater Rochester Intl. Airport (ROC), which is 7.6 mi away (11 minutes by car).

Can I book a room with a balcony at Best Western Rochester Marketplace Inn?

No, at Best Western Rochester Marketplace Inn, there aren't any guestrooms that list a balcony.

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1011 reviews
Rating 8 - Good. 295 out of 1011 reviews
Rating 6 - Okay. 156 out of 1011 reviews
Rating 4 - Poor. 83 out of 1011 reviews
Rating 2 - Terrible. 72 out of 1011 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chan

Liked: Staff & service, amenities, property conditions & facilities
Overall good stay. Clean and comfortable, but the rooms were dated.
Stayed 2 nights in Jun 2025

2/10 Terrible

MAJED

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk no people. Find people to wait 5/6 min or more. Elevator is slow working.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! Close to good dining, easy to get to campuses and shopping. There is even a wonderful natural health food store right outside which is perfect for me. We had cuisine from 3-4 nationalities over two days. The new coffee house next door is so amazing we almost missed our train grabbing cups to go!!! Try the Dubai Chocolate!!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Jacob

Business traveler
Liked: Amenities
Pictures are not accurate, would not recommend. Old, musty, stink. Way out dated mattresses over whelming smell of syrup. Needs total renovation
Stayed 1 night in Jun 2025

10/10 Excellent

LeShay, North Ridgeville

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was fine. Only thing that i wish was they offered complimentary bottles of waters
Stayed 1 night in Jun 2025

8/10 Good

Leanne Yee Yan

Stayed 1 night in Jun 2025

8/10 Good

Frances

Business traveler
Liked: Cleanliness, property conditions & facilities
Lackluster breakfast, for a so-called hot breakfast. Dry little egg patties.
Stayed 1 night in Jun 2025

10/10 Excellent

vishwas

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property. Close to highway when someone’s traveling from NYC to Buffalo and need a rest stop.
Stayed 1 night in Jun 2025

10/10 Excellent

daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room with microwave and fridge nice staff
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

4/10 Poor

Rachael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sticky floors, nasty smell, empty shampoo and soap bottles.
Stayed 2 nights in Jun 2025

2/10 Terrible

Devante

Traveled with partner
Disliked: Cleanliness, amenities
Not good at all i don't think i would go there again
Stayed 1 night in Apr 2025

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Lisa

Traveled with family
Stayed four nights - no housekeeping. Asked about it at checkout and was told they don't do housekeeping unless you ask for it. Just tell people that when they check in.
Stayed 3 nights in Jun 2025

4/10 Poor

Kimberly, East Durham

Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Evelyn, Waterbury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed three nights and it was a great stay. The hotel offers breakfast with a variety of choices. The staff is friendly and helpful. We would stay again. The hotel is close to a variety of restaurants and not far from airport. We only wish the bathroom was bigger as it was small with no counter space, otherwise it was a great stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Demichy

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Stayed 1 night in Jun 2025

4/10 Poor

Colin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not as advertised, Furniture was old and uncomfortable, rug was sticky in spots, odd smell, Bathroom tiny, Towel rack broken although the linen was generous and clean. I guess the upside was that there were no bugs/pests.
Stayed 1 night in Jun 2025

8/10 Good

Rita

Stayed 1 night in Jun 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very conveniently located and easy to find
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Noreen

Stayed 1 night in May 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

I will never stay there again

The front desk person was friendly but did not explain that they would charge 100 to the card I gave for possible purchases and you wouldn't get it back for at least 4 days. The bathrooms are the smallest I have ever seen. The items on the breakfast bar were either under or over cooked. The room was not very clean.
Stayed 1 night in Jun 2025