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Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center by IHG

An outdoor patio with brick flooring, a fire pit, and outdoor seating.
A coffee station with two coffee machines and a variety of coffee pods and cups.
An indoor swimming pool with clear water, a diving board, and lounge chairs.
A hotel room with two beds, a desk, a television, and a refrigerator.
A conference room with tables, chairs, and water bottles.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1303 Williamson Road, Roanoke, VA, 24016
  • Place, Berglund Center
    ‪8 min walk‬
  • Place, Taubman Museum of Art
    ‪2 min drive‬
  • Place, Center in the Square
    ‪3 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

View all photos for Room (Speciality)

A hotel room with two beds, a desk, a TV, and a large window.

Room (Speciality)

  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a textured wall.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(51 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with a view.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(114 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A bathroom with a bathtub, grab bars, a showerhead, and a towel rack.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with two beds, a desk, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(17 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a window with a view.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Standard Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.2 out of 10
Wonderful
(23 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a nightstand with a clock, a wall-mounted lamp, and a view of trees through a window.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

A modern hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a telephone, and a wardrobe.

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

A bathroom with a bathtub, grab bars, a showerhead, and a towel rack.

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 380 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible )

A hotel room with two beds, a nightstand, a lamp, and a window with a view.

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Roanoke

Located in Williamson Road within a short walk of Berglund Center, Holiday Inn Express & Suites Roanoke – Civic Center by IHG is within a mile (2 km) of O. Winston Link & Roanoke History Museum. This 90-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.

What's nearby

  • Berglund Center - 8 min walk - 0.4 miles
  • St. Andrews Catholic Church - 15 min walk - 0.9 miles
  • Roanoke Visitor Center - 18 min walk - 1.0 mile
  • Taubman Museum of Art - 2 min drive - 0.9 miles
  • Center in the Square - 3 min drive - 1.1 miles

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Viet Sub - ‬3 min walk
  • ‪Little Caesars Pizza - ‬16 min walk
  • ‪Bethlehem-Restaurant-Grocery - ‬8 min walk
  • ‪Wendy's - ‬4 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center by IHG

At Holiday Inn Express & Suites Roanoke – Civic Center by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a computer station, and express check-out.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces quiet hours from 10:00 PM to 6:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in
Parties and events (including family gatherings, weddings and other events) are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 65 mi (104.60 km) of the property will not be allowed to check in.
  • Parties and events (including family gatherings, weddings and other events) are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Holiday Inn Express & Suites Roanoke – Civic Center by IHG.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center

Holiday Inn Express Suites Roanoke – Civic Center

Holiday Inn Express Suites Roanoke – Civic Center by IHG

Holiday Inn Express Suites Roanoke – Civic Center an IHG Hotel

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Holiday Inn Express & Suites Roanoke – Civic Center by IHG offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Roanoke – Civic Center by IHG on Oct 4, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

This hotel is situated in Williamson Road within a short 7-minute walk of Berglund Center and also 19 minutes on foot from Taubman Museum of Art. You'll also find Center in the Square and Virginia Museum of Transportation within a short drive.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG include a casino?

No, Holiday Inn Express & Suites Roanoke – Civic Center by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

Yes, this hotel has an indoor pool.

Does Holiday Inn Express & Suites Roanoke – Civic Center by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Roanoke – Civic Center by IHG serves free on-the-go breakfast each morning from its snack bar.

Will Holiday Inn Express & Suites Roanoke – Civic Center by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites Roanoke – Civic Center by IHG though service animals are welcome.

How close is the airport from Holiday Inn Express & Suites Roanoke – Civic Center by IHG?

The closest major airport to Holiday Inn Express & Suites Roanoke – Civic Center by IHG is Roanoke Regional Airport (ROA), which is 5.1 mi away (13 minutes by car).

Holiday Inn Express & Suites Roanoke – Civic Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1004 reviews
Rating 8 - Good. 161 out of 1004 reviews
Rating 6 - Okay. 27 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay I would stay here again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations. This was my second time staying here.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for a concert. Was very convenient, clean & nice stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lauri

Clean room, excellent breakfast with hot options, and staff was friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much for a fantastic stay - pristine room, and courteous, friendly, helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, loved having breakfast ready and waiting each morning. Good coffee was available 24hrs too!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Very clean great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, very clean and friendly staff, would recommend and book again.
Loved that there was a Dunkin and Starbucks right next to.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Hotel is new and everything is spotless. Beds are so comfortable. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and nice. Pool area is very nice. Best part was the outdoor area! We had a great stay overall. Would stay again if we are in the area again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Irma. Patrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. It was an excellent breakfast-so much to chooce from. Accessible parking. It was a great stay. Would come back again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay. The staff that we encountered was polite and helpful. The room was inviting and clean, the bedding comfortable and the amenities were good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jieun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was especially excellent, and the entire hotel was very clean. The amenities included everything we needed, and the bedding was clean and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were great. Shower was great. Suite was a nice size. Breakfast was good. It is a bit difficult to find but worth it!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on highway clean great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were greeted by a very friendly and helpful front desk attendant. Our room was clean and quiet and the beds and pillows were very comfortable. The breakfast area was well attended, clean and stocked full of meats, eggs, a selection of cereals and bakery items and a fresh made pancake service. I would highly recommend this location for the quality stay and pricing.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked me in was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great rooms clean and fresh
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, wonderful service, amazing location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, place and extremely friendly would definitely recommend as a place to stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Frankie

Liked: Cleanliness, property conditions & facilities
Pleasant staff, nice room and hot breakfast made the stay enjoyable.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Coite C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

DMitra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room was nice and clean.
Stayed 2 nights in Jan 2026