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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

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Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

A resort with a pool, lounge chairs, umbrellas, and palm trees.
Property video
A balcony with a view of the ocean, a wicker chair, a small table with a vase and a drink, and a lounge chair.
An aerial view of a resort with multiple buildings, a beach, and a large body of water.
A beach with thatched umbrellas and lounge chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach

Explore the area

View in a map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Preferred Club Junior Suite Tropical View King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean View King

9.4 out of 10
Exceptional
(9 reviews)
  • Partial ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean View Double

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean View Double

  • Partial ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Tropical View King

A hotel room with a bed, a desk, a chair, a small table, and a view of a pool and palm trees.

Preferred Club Junior Suite Swimout Tropical View King

7.8 out of 10
Good
(8 reviews)
  • Partial ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

A hotel room with a bed, a desk, a chair, a small table, and a view of a pool and palm trees.

Preferred Club Junior Suite Swimout Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Ocean Front Double

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean View King

A modern hotel room with a bed, sofa, bedside table, and a small table with glasses.

Preferred Club Master Suite Ocean View King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

A modern hotel room with a large bed, a desk, and a balcony with a view of palm trees.

Preferred Club Junior Suite Swimout Ocean Front Double

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Swim Out Tropical View King

A poolside area with lounge chairs, a small table with a vase of flowers, and a view of the ocean.

Preferred Club Master Suite Swim Out Tropical View King

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front King

A modern living room with a sofa, armchair, and coffee table. There is a painting on the wall and a wooden cabinet.

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

A modern hotel with a pool area, lounge chairs, and a two-story building.

Preferred Club Master Suite Swim Out Ocean Front King

  • Ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puerto Morelos

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 164-room, 5-star property has a private beach, a full-service spa, and free breakfast.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Petempich Bay - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Puerto Morelos Beach - 16 min drive - 6.8 miles
  • Ojo de Agua Beach - 20 min drive - 8.9 miles
  • Puerto Morelos Town Square - 21 min drive - 9.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪the cave - ‬20 min drive
  • ‪Diamond Club Lounge - ‬19 min drive
  • ‪Bistro El Beso - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Bluewater Grill - ‬15 min drive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Guests of Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Volleyball
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 011-007-000113/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on Aug 23, 2026 start from $414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This property is located in Puerto Morelos and just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Will I be able to park at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, valet and self parking are offered for free at the property.

Is there a spa available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Relax Spa By Pevonia is the property's spa and services include hot stone massages, sports massages, reflexology, and body wraps.

Are there luxury amenities available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and a restaurant at this property.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a casino?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This adults-only property offers many amenities for couples, including champagne service as well as a private beach and a beach bar.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a hot tub?

No, but this property does have a sauna.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serves free cooked-to-order breakfasts each morning from its restaurant.

Will Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

How far is the airport from Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

The closest major airport to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Can I book a room with a balcony at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 315 out of 473 reviews
Rating 8 - Good. 83 out of 473 reviews
Rating 6 - Okay. 36 out of 473 reviews
Rating 4 - Poor. 19 out of 473 reviews
Rating 2 - Terrible. 20 out of 473 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, helpful staff, and amazing spa.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Pool floor had some rough spots and food was average. Staff were very good.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Adalberto Tejeda

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Some staff went above and beyond.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Christopher Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had preferred club Ocean front. The room was fantastic. The food was AMAZING! Everyone worked was Fabulous!! We played volleyball, took water aerobics, a ceviche and Tequila class. Luis was THE BEST!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Taniece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Super friendly staff. Love the access to parties at breathless
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, outstanding staff and service, great food
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

SHAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our 2nd time to Secrets riviera and have booked for next March 2027 . Love the small secrets side very personal. Staff are fantastic. building 2 ocean view our favorite.
Great time with these guys!
our room view
Luis, is the best!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly and knowledgeable. Great views and lots to do!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent. I recommend you try it; you won't regret it.
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Ellenit

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nicole D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amenities. The Secret side is right beside Breathless so the noise level was higher than expected
View from the room
Pool and ocean view
Secrets pool
Beach and white sand
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Laci Lalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept and clean.The staff made you feel comfortable and always very helpful and polite. The beach although beautiful had too much seaweed to enjoy the water.The beach front view from our Jr suite in the Secrets side of the resort was stunning.The spa was fabulous and for the first time experience, its a must.I had the liberty of enjoying both breathless and secrets and equally love them.I recommend this resort and I will returning.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tressica Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Stevanne Latoya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was friendly
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff were amazing. Next level service that was genuine and friendly.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Clean room and amazing staff
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very well maintained and they kept the mini bar stocked daily. The staff was very friendly and very helpful when needed. The beach view was not so pleasant it had mounds of seaweed at the foot of the beach you couldn’t go and put your feet in the water so I didn’t like that. The swim out was amazing though and they brought food and drinks right while you were in the pool. The food was not the best I was looking for authentic meals but nothing really grabbed me and the drinks were awful you never tasted the liquor it was all diluted from the ice or juice.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Victoria Princess

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing food could be better
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was attentive at the restaurants and pool/bar !
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025