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Recent guest reviews

I reserved this hotel for hight only. I came in hotel 12:30am. Reception was closed. Nobody in hotel. I called around 15 minut to this hotel. Nobody answered me. I was waiting around 30-40 minutes and left this hotel. I must to look for other hotel for sleeping.

I didn't like this hotel at all. There was lots of little barely visual bugs that sting you and you didn't realized that till next day! There was a broken chair and the faux couch with a rip hole. The near restaurants was a joke! And it was far from everything

This property has no one to check you in and doors are locked after 10pm. This is not a hotel. I booked it the night before with the only option non-refundable for a stay the next night. We were at the nearby Xcaret with no access to internet all day, and so I missed the e-mail that advised me to call ahead of time. We showed up at 11:00 pm and there was no one there (you can't eve get past the gate). They refused to refund the money, even though I could not get inside the building. After a few phone calls, Oribitz finally agreed to refund the money, which is why I will continue booing through them. But I would not recommend the property - they lied to Orbitz saying they waited for us to arrive all night. It's not true since we called the front desk twice when we arrived at 11:00 pm and then called Orbitz who also tried to reach them to no avail. I suggest that Corales makes access possible to those who book last minute and do not arrive by the noted time, such as a keypad/passcode access with the passcode e-mailed to the person who booked it after the reservation was made.

Suzanna & Danny were awesome! So accommodating and eager to please. Anticipated all of my needs in advance. Felt like I was staying with family.

Small quiet hotel very close to beach. Rooms are nice, nothing fancy but more than adequate for spending a week on the beach in Mexico.

We had a two bedroom hotel with a view of beach. Great location . I recommend you check it out. I don't think you will be disappointed

Av Javier Rojo Gomez Puerto Morelos QROO

Hotel highlights

  • Walking distance to Puerto Morelos Town Square
  • Outdoor pool
  • Concierge services
  • Airport shuttle (fees apply)

Corales Suites places you next to Ojo de Agua Beach and within a 10-minute walk of Puerto Morelos Town Square. This 15-room, 3-star apartment building welcomes guests with conveniences like an outdoor pool, a children's pool, and concierge services.


Rooms

Each apartment is air-conditioned and has an array of amenities, including free bottled water, a ceiling fan, and a safe. Each apartment also includes free toiletries. Weekly housekeeping is available.


Property features

Guests of Corales Suites enjoy features like an outdoor pool, a children's pool, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 45 per vehicle one way. Staff members are on hand to provide concierge services and luggage storage. This smoke-free apartment building also has a garden.

Room options

Deluxe Suite, 1 Bedroom, Kitchen, Partial Ocean View

1 King Bed | Sleeps 2

Junior Suite, 1 Bedroom, Kitchen, Garden Area

1 King Bed | Sleeps 2

Family Suite, 2 Bedrooms, Garden Area

1 King Bed and 2 Double Beds | Sleeps 6

Family Suite, 2 Bedrooms, Partial Ocean View

1 King Bed and 2 Double Beds | Sleeps 6

Guest reviews for Corales Suites

Everyone (5) Couples (1) Family (1)
1
Partner Couples Business Business

I reserved this hotel for hight only. I came in hotel 12:30am. Reception was closed. Nobody in hotel. I called around 15 minut to this hotel. Nobody answered me. I was waiting around 30-40 minutes and left this hotel. I must to look for other hotel for sleeping.

By on Mar 11, 2021

2
Family

I didn't like this hotel at all. There was lots of little barely visual bugs that sting you and you didn't realized that till next day! There was a broken chair and the faux couch with a rip hole. The near restaurants was a joke! And it was far from everything

By on Nov 6, 2019

5
Everyone

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

Thank you very much for your feedback.

3

no staff after 10 pm

Everyone

This property has no one to check you in and doors are locked after 10pm. This is not a hotel. I booked it the night before with the only option non-refundable for a stay the next night. We were at the nearby Xcaret with no access to internet all day, and so I missed the e-mail that advised me to call ahead of time. We showed up at 11:00 pm and there was no one there (you can't eve get past the gate). They refused to refund the money, even though I could not get inside the building. After a few phone calls, Oribitz finally agreed to refund the money, which is why I will continue booing through them. But I would not recommend the property - they lied to Orbitz saying they waited for us to arrive all night. It's not true since we called the front desk twice when we arrived at 11:00 pm and then called Orbitz who also tried to reach them to no avail. I suggest that Corales makes access possible to those who book last minute and do not arrive by the noted time, such as a keypad/passcode access with the passcode e-mailed to the person who booked it after the reservation was made.

By , from New York on Aug 19, 2018

Review comment responded on Sep 8, 2018

Thank you so much for your feedback. We appreciate it.

5

welcome back!!

Everyone

Suzanna & Danny were awesome! So accommodating and eager to please. Anticipated all of my needs in advance. Felt like I was staying with family.

By , from Virginia on Dec 11, 2017

Review comment responded on Dec 15, 2017

Dear Julia; Thank you very much for taking time for the feedback. We appreciate so much. It will be a pleasure to having you again with us. We are happy to know that you enjoyed your stay with us. Thank you very much again and have a nice weekend. ¡Having Merry Christmas and Happy New Year!

5

nice place

Everyone

Small quiet hotel very close to beach. Rooms are nice, nothing fancy but more than adequate for spending a week on the beach in Mexico.

By , from mn on Dec 8, 2017

Review comment responded on Dec 8, 2017

Dear Guest; Thank you very much for your nice comments. It is very nice to know that you enjoyed and you liked Corales Suites. We very happy know that you are happy with your stay with us. Thank you very much again and it will be a pleasure to having you again in the future. ¡Have a very nice day! =D Warm regards; Laila Balam.

5

nice hotel overlooking beach

Everyone

We had a two bedroom hotel with a view of beach. Great location . I recommend you check it out. I don't think you will be disappointed

By , from NY on May 3, 2016

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