Alma Maya Resort – Riviera Maya

4.0 star property

Choose dates to view prices

Photo gallery for Alma Maya Resort – Riviera Maya

Natural pool
Creator video - submitted by High Heeled Gypsy
View from room
Exterior
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Ruta de los Cenotes km 27, Puerto Morelos, QROO, 77576
  • Place, Extreme Adventure Cancun
    ‪31 min drive‬
  • Place, Puerto Morelos Adventure
    ‪32 min drive‬
  • Place, Moon Palace Golf Club
    ‪59 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Comfort Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Luxury Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Panoramic Room, 1 Queen Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Puerto Morelos

Alma Maya Resort – Riviera Maya places you 10.4 mi (16.7 km) from Puerto Morelos Adventure. This 11-room, 4-star hotel has private in-room pools along with free in-room WiFi and free self parking.

What's nearby

  • Extreme Adventure Cancun - 31 min drive - 12.2 miles
  • Puerto Morelos Adventure - 32 min drive - 13.1 miles
  • Cenote Siete Bocas - 41 min drive - 16.3 miles
  • Xoximilco - 56 min drive - 31.7 miles
  • Moon Palace Golf Club - 59 min drive - 33.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪TieRra Cocina Creativa - ‬10 min drive

About this property

Alma Maya Resort – Riviera Maya

Guests of Alma Maya Resort – Riviera Maya enjoy a gym, free WiFi in public areas, and spa services. If you plan to drive, free parking is available. Front-desk staff can assist with concierge services and luggage storage. This smoke-free hotel also has a reception hall.
Guests can expect 32-inch flat-screen TVs with digital channels and Netflix, along with free WiFi and wired Internet. Memory foam beds grant a restful night's sleep and bathrooms offer bathrobes. Private pools, patios, and free minibar items are also standard. Change of bedsheets is available on request.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Evening entertainment
  • Health club
  • Table tennis
  • Yoga classes

Family friendly

  • Private pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Private pool
  • Smart speaker
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily until 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Frequently asked questions

Is a free cancellation option available at Alma Maya Resort – Riviera Maya?

Alma Maya Resort – Riviera Maya offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Alma Maya Resort – Riviera Maya?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Alma Maya Resort – Riviera Maya on Jun 17, 2026 start from $223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Alma Maya Resort – Riviera Maya?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Alma Maya Resort – Riviera Maya?

Spa services at the hotel include massages.

Does Alma Maya Resort – Riviera Maya have a casino on the premises?

No, Alma Maya Resort – Riviera Maya doesn't have a casino.

Will I find an indoor pool at Alma Maya Resort – Riviera Maya?

No, there is no indoor pool on site; however, each accommodation at this hotel features a private pool.

What do couples enjoy most about Alma Maya Resort – Riviera Maya?

There are many amenities for couples at this hotel, including a private pool and in-room massages as well as a restaurant.

Are there hot tubs at Alma Maya Resort – Riviera Maya?

No, this hotel doesn't have a spa tub.

Does Alma Maya Resort – Riviera Maya have a restaurant that serves breakfast?

Yes, Alma Maya Resort – Riviera Maya serves free breakfast (local cuisine) each morning from its restaurant.

Will Alma Maya Resort – Riviera Maya allow pets to stay free of charge?

No, pets aren't allowed at Alma Maya Resort – Riviera Maya.

Are there connecting rooms at Alma Maya Resort – Riviera Maya?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Alma Maya Resort – Riviera Maya?

The closest major airport to Alma Maya Resort – Riviera Maya is Cancun Intl. Airport (CUN), which is about 15 mi away.

Can I book a room with a balcony at Alma Maya Resort – Riviera Maya?

Yes, every guestroom at Alma Maya Resort – Riviera Maya comes with a patio and some offer garden views.

Alma Maya Resort – Riviera Maya Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 42 out of 43 reviews
Rating 8 - Good. 0 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here. The views, location, attention to detail...it is one of the best places to stay !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - very calm and relaxing. The resort was clean and staff was incredible. Great service and amenities. This place is magical ✨
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay! It is a very special place, with an excellent atmosphere. ideal to relax and enjoy!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect blend of relaxation and natural beauty. This resort offers a unique, off-the-beaten-path experience. The room were wonderful and comfortable! We had a lovely stay!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly amazing, they have everything you need in one place. Food is good, drinks are quality. The environment is really welcoming and relaxing, and the staff goes above and beyond to make your stay enjoyable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, great rooms with great views. An excellent place to vacation and we will definitely be back. The food and drinks were wonderful! My absolute favorite.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really enjoyed our time at Alma maya! This hotel is amazing. Easy check in and check out! Loved the environment, the size of the room, the cleanliness, the service! This place is a must
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience and stay was a 10/10. Everything summed up from customer service, to cleanliness, to taste of food, to the great atmosphere, and overall the entire hotel made the experience the best stay we have had. Can’t wait to return
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our time here was absolutely unforgettable! The staff went above and beyond to make every moment special. Love spending time there with everyone! The panoramic room is amazing!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we were made to feel very welcome. A genuine five-star experience. The staff are so friendly! Can’t wait to return!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! customer service is great. My room had a beautiful view, the place is dreamy.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, very clean, and amazing people that work there. Thank you for making our vacation comfortable, clean, safe and relaxing. We had so much fun.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
visited this hotel with my boyfriend for our anniversary and this hotel exceeded my expectation! Everything was top tier and I can't say enough good things about it! The hospitality and service provided by the staff were top-notch. Highly recommend this hotel to everybody
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and loved every moment....with one exception: leaving!😢 The place was beautiful and the entire staff was absolutely fantastic.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we spent was magical. From the moment we arrived to the moment we left, we were treated like family. All staff was warm and welcoming and always there to attend to any need. The room was clean and well equipped!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jeremias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service impeccable and fast with outstanding staff members who possess grace and a warm welcoming nature. Perfect for a couple trip! I visited with my girlfriend and we loved it! The room was clean and well equipped.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would come back. Hotel was great, clean, very accommodating. We met so many amazing people and staff members. It was truly an amazing stay and couldn’t ask for a better time on vacation. Thank you!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just returned from my trip and multiple people asked where I went based on pictures I posted. It is a beautiful place to visit, with exceptional service, and plenty of activities & entertainment to make it even more enjoyable!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and will not disappoint. Every single member of staff we came into contact with was so attentive, Friendly and helpful. It far exceeded expectations.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! My stay was like finding paradise. The location is perfect, tucked away in nature for complete tranquility. The accommodations were spotless and full of character, and the food was exceptional. It’s the ideal place for anyone looking to unwind and connect with the beauty of this resort!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are really nice all the time, which is the most important when you're on vacation. The cleanliness is top notch. The amenities are amazing. Breakfast is exquisite. Worth the money!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just perfect! What a wonderful experience at Alma Maya. Everything about this place is amazing. From check in to check out we had an excellent stay. Our room was spacious, clean, well equipped. Excellent shower and nice toiletries, can’t wait to return!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wow! amazing. The panoramic room is amazing! The bed was comfortable and everything was spotless! Everything was on high-level - reception, hotel staff kindness and professionalism. we have enjoyed every minute of our stay!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! The atmosphere is wonderful. Truly a great experience for my wife’s birthday celebration. Couldn't have asked for better. Would definitely recommend!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an unforgettable experience. The property is stunning, surrounded by lush greenery and peaceful vibes. The rooms were beautifully designed, blending luxury with nature. The staff was incredibly attentive and made sure every detail of our stay was perfect. We loved the serene atmosphere, it felt like a true escape.
Stayed 1 night in Nov 2024