Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Outdoor pool, pool umbrellas, sun loungers
Property video
Preferred Club Master Suite Swim Out Ocean Front King | View from room
Minibar, in-room safe, desk, laptop workspace
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Hot tub

Explore the area

View in a map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

  • Partial ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(6 reviews)
  • Partial ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout Tropical View Double

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean View King

  • Ocean view
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swimout Ocean Front Double

  • Ocean view
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

Preferred Club Master Suite Swim Out Tropical View King

  • Partial ocean view
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Ocean Front King

  • Ocean view
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Morelos

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 164-room, 5-star property has a private beach, a full-service spa, and free breakfast.

What's nearby

  • Petempich Bay - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Puerto Morelos Beach - 13 min drive - 3.3 miles
  • Ojo de Agua Beach - 16 min drive - 4.9 miles
  • Puerto Morelos Town Square - 17 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Le Chique - ‬7 min drive
  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Miyako - ‬19 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬7 min walk
  • ‪Lobby Bar - ‬7 min drive

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Guests of Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number BVM1711087E9

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on Apr 21, 2026 start from $508, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This property is located in Puerto Morelos and just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Will I be able to park at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, valet and self parking are offered for free at the property.

Is there a spa available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Relax Spa By Pevonia is the property's spa and services include sports massages, deep-tissue massages, hydrotherapy, and aromatherapy.

Are there luxury amenities available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, guests can indulge in luxuries such as an outdoor pool, a private beach, and a restaurant at this property.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a casino?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This adults-only property offers many amenities for couples, including champagne service as well as a private beach and a beach bar.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a hot tub?

No, but this property does have a sauna.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serves free cooked-to-order breakfasts each morning from its restaurant.

Will Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have connecting rooms available?

Yes, this property has connecting rooms you can book for your group event or vacation.

How far is the airport from Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

The closest major airport to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Can I book a room with a balcony at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy ocean and garden views.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 384 reviews
Rating 8 - Good. 72 out of 384 reviews
Rating 6 - Okay. 28 out of 384 reviews
Rating 4 - Poor. 14 out of 384 reviews
Rating 2 - Terrible. 17 out of 384 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Samad Ibn

Stayed 2 nights in Feb 2026

10/10 Excellent

Dana Thalmai, Baldwin Park

Stayed 5 nights in Dec 2025

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Raven L.

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I can't wait to visit Secrets again! My friends and I had an amazing and unforgettable time. From the time we stepped onto the resort to being greeted by the staff throughout our visit, to the multiple food options - nothing was missed! The master suite was such a treat with a wide swim out pool, which was a space of refuge for me. I'm already planning my next stay!
Stayed 4 nights in Dec 2025

6/10 Okay

Felix

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was amazing, the staff was great, and the food/drinks were satisfying. I called a few weeks in advance and asked about the topless sunbathing area since there were many reviews stating that they enjoyed this at this location. I was told over the phone by a Hyatt rep that there's an area called Freestyle Zone for topless sunbathing. Upon arrival and asking about it, the staff advised me that once Hyatt bought the hotel, they removed the Freestyle Zone. My girlfriend was definitely disappointed with the news. If you want to enjoy the hot tub at night, sorry but this is not the place. All pools and hot tubs closes at 8pm. All hot tubs are about 95° F. Speaking of hot water; if you like scolding hot water, the hottest the water will be in your shower will be luke-warm.
Stayed 6 nights in Nov 2025

10/10 Excellent

Brya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and all needs were met when asked.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danelle

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spacious and the view was beautiful. The staff was AMAZING!! Luis at the pool was sooo much fun. Daniel at the pool was very helpful and soo nice. I definitely recommend this hotel if you want to get away and get some sun and rest in peace.
Stayed 7 nights in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing
Stayed 6 nights in Nov 2025

10/10 Excellent

Marlon, Fairburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional. Honestly Mexico is never a bad choice to make for us and we will continue to make it. Thank you!
Stayed 3 nights in Nov 2025

10/10 Excellent

MELISSA, Halifax

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another flawless stay at SRC. Can't wait to return.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gernique

Stayed 3 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Clean room and amazing staff
Stayed 4 nights in Nov 2025

8/10 Good

Stevanne Latoya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was friendly
Stayed 5 nights in Nov 2025

10/10 Excellent

robynne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was honestly the best vacation we have ever had!!! Room was fantastic.Service was spectacular.Absolutely no complaints. Would offer the idea of having a small table on the patio for room service. As well as keeping the noise down at early morning hours. Other than that, thank you for a great time!
Stayed 4 nights in Oct 2025

10/10 Excellent

GAGANDEEP

Stayed 4 nights in Nov 2025

10/10 Excellent

Tristan Brennan Burns

Stayed 2 nights in Nov 2025

10/10 Excellent

tamara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond! Nadel, Cruz, Kayla, Luis, and Danny were all exceptional to be around and took great care of us our whole trip.
Stayed 7 nights in Nov 2025

10/10 Excellent

LaTorrius

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes the rooms got cleaned and the staff had excellent hospitality. 10/10 experience.
Stayed 3 nights in Nov 2025

6/10 Okay

Abraham

Stayed 7 nights in Oct 2025

4/10 Poor

Daniel

Stayed 4 nights in Oct 2025

6/10 Okay

Brandon Noor

Stayed 4 nights in Oct 2025

10/10 Excellent

Victoria Princess

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing food could be better
Stayed 3 nights in Oct 2025

6/10 Okay

Jordan Nadia

Property was ok. Rundown and the staff seem overworked and understaffed. Check in was u
Stayed 7 nights in Oct 2025

10/10 Excellent

Erin Marie

Stayed 6 nights in Oct 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025