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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with outdoor pool
VIP Access

Choose dates to view prices

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Minibar, in-room safe, desk, laptop workspace
Property video
Restaurant
View from room
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Place, Petempich Bay
    ‪3 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Junior Suite Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(7 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View Double

  • 538 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(6 reviews)
  • 538 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Tropical View Double

  • 538 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front Double

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View King

  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

Minibar, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swimout Ocean Front Double

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • 1076 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front King

  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

Minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean Front King

  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 3

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Partial Sea View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Partial Sea View

  • 538 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Bathroom | Shower, designer toiletries, hair dryer, bathrobes

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 538 sq ft
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Master with Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Partial Sea View

  • 1076 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Suite Master with Sea View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Sea View

  • 1076 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Master with Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 2

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About the neighborhood

Puerto Morelos

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive places you next to Arrecife de Puerto Morelos National Park and Petempich Bay. This 164-room, 5-star property has a private beach, a full-service spa, and free breakfast.

What's nearby

  • Petempich Bay - 3 min walk - 0.2 miles
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.2 miles
  • Puerto Morelos Beach - 13 min drive - 3.5 miles
  • Ojo de Agua Beach - 16 min drive - 5.3 miles
  • Puerto Morelos Town Square - 18 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Preferred Club Bar - ‬1 min walk
  • ‪Le Chique - ‬7 min drive
  • ‪Vivace - ‬7 min drive
  • ‪Miyako - ‬19 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬7 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Adults-only beachfront property with outdoor pool
Guests of Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have access to a private beach, a full-service spa, and an outdoor pool. If you drive, put free valet parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include a gym, free WiFi in public areas, and a hot tub.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Minibars, espresso makers, and safes are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Excellence Riviera Cancun - Adults Only All Inclusive
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  • Pool
  • Hot Tub
  • All inclusive
9.4 out of 10, Exceptional, 1,966 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,933 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number BVM1711087E9

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is a free cancellation option available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

As of Dec 17, 2025, prices found for a 1-night stay for 2 adults at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive on Dec 21, 2025 start from $560.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This property is located in Puerto Morelos and just steps from Arrecife de Puerto Morelos National Park and Petempich Bay. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Is parking available on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is there a spa available at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Relax Spa By Pevonia is the property's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and hydrotherapy.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a casino?

No, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive doesn't have a casino.

Will I find an indoor pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

This adults-only all-inclusive property offers many amenities for couples, including Champagne service as well as a private beach and a beach bar.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive feature a restaurant that includes a breakfast menu?

Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive serves free cooked-to-order breakfasts each morning from its restaurant.

Will Secrets Riviera Cancún All Preferred - Adults Only - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

The closest major airport to Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is Cancun Intl. Airport (CUN), which is 12.7 mi away (23 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Reviews

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 362 reviews
Rating 8 - Good. 69 out of 362 reviews
Rating 6 - Okay. 26 out of 362 reviews
Rating 4 - Poor. 14 out of 362 reviews
Rating 2 - Terrible. 15 out of 362 reviews

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 5 nights in Sep 2025

6/10 Okay

Tanya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property was beautiful but the preferred club lounge had no top shelf liquor. The Xhale lounge did not either. And when they did have one bottle of a top shelf liquor they hid it. You would pretty much have to ask and they would say they didn’t have any. Absolut and Bacardi aren’t top shelf. But they would market/sell Don Julio and Patron for bottle service in their clubs. Breathless Cancun Soul was not like this. It was so much better with actual top shelf liquor.
Stayed 3 nights in Sep 2025

2/10 Terrible

Emma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Swimout room is a must! Will return!
Stayed 4 nights in Sep 2025

10/10 Excellent

Sohaib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Sep 2025

10/10 Excellent

Randle

Liked: Cleanliness, staff & service, property conditions & facilities
Wait times at the restaurants can be improved
Stayed 3 nights in Aug 2025

8/10 Good

Arthika X

Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Stayed 4 nights in Aug 2025

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to a decent amount of all inclusives and this one was my favorite! Quality food and decent drink especially on the secrets side. The only flaw was the beach but it seems to be more of a cancun problem vs this hotel…. I would recommend this place and will most likely be back
Stayed 4 nights in Aug 2025

10/10 Excellent

Leah Rosario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our trip and appreciated that the staff made us feel special by celebrating our one year anniversary with us. We really appreciated the service from Urbano, Daniel and Luis! We also really loved the entertainment on the property such as shows, concerts and silent discos.
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is always excellent at Secrets
Stayed 5 nights in May 2025

4/10 Poor

Scott Edward

Traveled with family
Liked: Staff & service
Disliked: Amenities
Saw some reviews that said this was the lower end of secrets resorts, and it lived up to that. Menu is subpar, the food is resort food, bland, not exciting at all. Room service menu just sucked! Very limited items and never changes. Biggest complaint was the noise, every night the same thing drunks yelling and screaming till 2-3 in the morning. Then someone decided to use a hammer drill at 3 in the morning for a few nights. Stayed on the Secrets side in a swim out suite, never expected to get 2-3 hours of sleep a night when we went to relax. Will never go back to this location ever. This place was like a carnival cruise! This was our 5th stay at a secrets resort because we loved the others. This one is not for those that want to rest and relax.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kaitlyn

Stayed 7 nights in Aug 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff. By far the best service and food on an adults only all inclusive that I have had yet! Definitely recommend and hope to return asap!
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my wife here for our anniversary/her birthday trip and it was our first experience at an all inclusive. TL;DR This place is a DREAM! The resort has amazing layout and has something for everyone based on what your taste is. It was a perfect fit for us because we’re folks who enjoy the peace and quiet but like having the option of going to the party. The Swimout Oceanview Junior Suite and (and the master suite) are absolutely worth it as they always seem to remain a nice cool temperature. That way you can retreat to them if the larger pools get too crowded or too warm in the Mexico heat, Most of all the service above what truly makes this place feel like your own personal heaven. They make sure to remember your name and always treat you like family if you treat them well. A special shoutout to Nidel, Luis, Jacob, Roger, and Brian for their excellence service and making us feel like we never wanted to leave. I see a lot of folks complain about the beach and I can understand because other resorts have those turquoise blue waters you look for in your vacation spot but it turned out that this year was a terrible year for sargassum (look it up and get familiar with it. You’ll be upset if your beach vacation is ruined by it) and Secrets has a barrier to protect its beaches from it. It’s not a perfect solution as some still gets through but it’s nothing compared to what has slammed other resorts in the area, and it’s well maintained. Enjoy your stay! We sure did!
The view from the swim-up pool outside of the oceanfront rooms
Stayed 5 nights in Aug 2025

8/10 Good

Jerod

Stayed 5 nights in Aug 2025

10/10 Excellent

Cameron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was great! Cruz, Spicy Luis, brown sugar, Danny boy, and Luis in the preferred lounge made our stay everything we hoped and dreamed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Macie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 stay in August

The resort was beautiful! Its about a 20 minute ride from the Cancun airport which isnt bad but its secluded! So if your looking be near clubs i wouldnt recommend! The rooms are amazing showers in the middle of the room and jacuzzi tubs on the balconys! The food was okay! Drinks amazing and the service! They also offer swim out rooms! The hibachi restaurant was the best, but thats the only restaurant you have to make reservations for! All in all definitely a 10/10 stay! And you have access to the breathless resort as well so 3 different pool options with swim up bars and a dj!
Entrance
Pool view
Stayed 3 nights in Aug 2025

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, service, and vibes. Can’t complain. Louis at the preferred club bar was the best bartender ever. I’d go back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan Francis

Stayed 5 nights in Aug 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and place and rooms are 10/10
Stayed 4 nights in Jul 2025

10/10 Excellent

TURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very nice if you're looking for some relaxation... the hydrotherapy experience was AMAZING and the swim out suite was EVERYTHING.
Stayed 3 nights in Aug 2025

6/10 Okay

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

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