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Residence Inn by Marriott Playa del Carmen

Property class: 3.5

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor lounge chairs with white cushions and brown pillows, arranged under a pergola structure.
Property video
A buffet setup with multiple serving stations, a central serving counter, and a variety of food items.
A hotel room with two beds, a TV, a desk, a chair, and a view of greenery.
A pool area with clear water, lounge chairs, and a covered seating area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Centro Maya Shopping Center
    ‪13 min walk‬
  • Place, Playacar Golf Club
    ‪6 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed

A hotel room with a bed, desk, chair, TV, and a small table.

Studio, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and seating area.

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(72 reviews)
  • 542 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

A modern hotel room with a kitchenette, a separate bathroom, and a large bed.

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a kitchenette.

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(30 reviews)
  • Golf view
  • 545 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

A modern kitchen with wooden cabinets, a dining area with a table and bar stools, and a living area with a sofa and a small round table.

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(20 reviews)
  • Golf view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Centro Maya Shopping Center, Residence Inn by Marriott Playa del Carmen is within a mile (2 km) of other popular sights such as Playacar Golf Club. This 149-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Centro Maya Shopping Center - 13 min walk - 0.7 miles
  • Playacar Golf Club - 6 min drive - 2.9 miles
  • Playa del Carmen Main Beach - 7 min drive - 2.9 miles
  • Ferry to Cozumel - 8 min drive - 4.8 miles
  • Xcaret Eco Theme Park - 9 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪La Barra Artesanal - ‬7 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Guests of Residence Inn by Marriott Playa del Carmen have access to an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Holiday Inn Express & Suites Playa Del Carmen by IHG
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  • Pool
  • Breakfast included
  • Parking included
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9.0 out of 10, Wonderful, 1,002 reviews
$71 nightly
The price is $91
Oct 1 - Oct 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2021
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Administrative fee: USD 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Playa del Carmen?

Residence Inn by Marriott Playa del Carmen offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on Sep 18, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Residence Inn by Marriott Playa del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Playacar Golf Club and also 10 minutes on foot from Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Will I be able to park at Residence Inn by Marriott Playa del Carmen?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Residence Inn by Marriott Playa del Carmen have a casino?

No, Residence Inn by Marriott Playa del Carmen doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Residence Inn by Marriott Playa del Carmen?

Amenities that appeal to couples at this hotel include a wet bar, a kitchen, and free wired internet.

Are there hot tubs at Residence Inn by Marriott Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Playa del Carmen have a restaurant that serves breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Playa del Carmen allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Playa del Carmen for a fee of USD 20.00 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Residence Inn by Marriott Playa del Carmen?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Residence Inn by Marriott Playa del Carmen?

The closest major airport to Residence Inn by Marriott Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.5 mi away (254 minutes by car).

Can I book a room with a balcony at Residence Inn by Marriott Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy golf course and courtyard views.

Does Residence Inn by Marriott Playa del Carmen have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Residence Inn by Marriott Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1070 reviews
Rating 8 - Good. 166 out of 1070 reviews
Rating 6 - Okay. 51 out of 1070 reviews
Rating 4 - Poor. 27 out of 1070 reviews
Rating 2 - Terrible. 25 out of 1070 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Radovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, helpful staff.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Sukhpreet Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast and clean rooms
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Zayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean throughout, nice design, amazing roof top pool!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, the rooms were great, friendly staff and very helpful. Breakfast was good. Would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

FERNANDO ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Isaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included was amazing! Lots of healthy variety and great taste. The rooms were very spacious and clean. It was very close to many of the attractions I planned. Would definitely come back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

LI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, perfect breakfast and helpful staff. Shuttle service is the same level as the other 5-star hotel.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

SUDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay!!! Very friendly staff and super clean rooms/common areas. Lot of choices for an amazing breakfast every single day…will come back again if we ever plan to stay in Playa Del Carmen/Tulum area.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Vanessa Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful pleasant staff. Clean and quiet.
Sunset from the rooftop pool area.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
Spent 10 days here and the entire staff was great!!
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Juan Carlos

Liked: Cleanliness
Rooms were nice and spacious, excellent location , and the breakfast was a plus
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good. Parking Easy.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
very clean wonderful friendly helpful staff
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, amenities
Very nice spacious and luxurious room. Friendly staff and great breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. The Roof Top a lovely place to watch the sunset. The breakfast was delicious.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, amenities
It was great hotel, front desk was so kind
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice, Very Clean, Good Services...
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

ling

Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Osvaldo

Very clean rooms. They did rooms service every day. The staff was very kind and helpful.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Demetrio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as what you expect from a Marriott only complaint nothing close by walking distance. You need a taxi for everything
Stayed 3 nights in May 2026
Verified review

8/10 Good

George

Liked: Property conditions & facilities
Great room - nice size, room for everything we had and plenty of space for both of us.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
CLEAN, FRIENLY STAFF, EXELENT LOCATION, FREE TRANSPORT FROM AIRPORT TO HOTEL AND VS
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jean m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, beautiful rooftop pool , perfect and safe car parking. Front desk staff super helpful and Very polite. Chose this hotel because of its easy access by car. 10 minutes drive from Playa Fundadores, where the main action is. Perfect Hotel if you rent a car and explore By yourself the Mayan region. The Rooms are big and beautiful, we had a beautiful view on the golf course.
Stayed 3 nights in Mar 2026