Aparthotel

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

1 bedroom, premium bedding, in-room safe, laptop workspace

Outdoor pool, pool umbrellas, sun loungers

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Housekeeping
Kitchen
24/7 front desk

Explore the area

1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

Place, Playa del Carmen Main Beach
‪1 min walk‬
Place, Quinta Avenida
‪2 min walk‬
Place, Mamitas Beach
‪5 min walk‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Family Room

725 sq ft
2 bedrooms
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Studio, 1 Queen Bed, Garden View

Exceptional

480 sq ft
Sleeps 2
1 Queen Bed

Studio, Partial Ocean View

Very good

545 sq ft
Sleeps 3
1 Queen Bed

Penthouse

665 sq ft
Ocean view
Sleeps 3
1 Queen Bed and 1 Twin Bed

Apartment, 1 Bedroom, Partial Sea View

Very good

675 sq ft
1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Ocean Front Studio

Exceptional

526 sq ft
1 bedroom
Ocean view
Sleeps 3
1 Queen Bed

Double Room Standard with Partial Sea View

269 sq ft
Partial sea view
Sleeps 3

Double Room Standard with Garden View

247 sq ft
Sleeps 3

Quadruple Room Standard with Partial Sea View

409 sq ft
Partial sea view
Sleeps 4

Double Room Standard with Sea View

355 sq ft
Sea view
Sleeps 3

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Playa Palms Beach Hotel is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 39-room, 4-star aparthotel has a private beach along with an outdoor pool and free in-room WiFi.

View more Aparthotels in Playa del Carmen

What's nearby

Playa del Carmen Main Beach - 1 min walk - 0.0 miles
Quinta Avenida - 2 min walk - 0.1 miles
Mamitas Beach - 5 min walk - 0.3 miles
Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles
Playacar Beach - 13 min walk - 0.7 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
‪Mandala - ‬2 min walk
‪Calle 12 - ‬2 min walk
‪La Caprichoza - ‬3 min walk
‪Lido Beach Club - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida

Guests staying at Playa Palms Beach Hotel enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 100 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this beach aparthotel include laundry facilities and a garden.

Each apartment is soundproofed and features a kitchenette and a furnished balcony or patio, and there's space to spread out with a separate bedroom. Guests can expect to find free WiFi and a 32-inch flat-screen TV with cable channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an espresso maker, free bottled water, and a ceiling fan.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio

Pool
Hot Tub
Spa
Pet friendly

$152 nightly

Oct 5 - Oct 6

Total with taxes and fees

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

Safety features at this property include a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-noon
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Playa Beach

Palms Boutique

Palms Boutique Beach

Palms Boutique Beach Hotel

Playa Beach Hotel

Playa Palms Boutique Beach

Playa Palms Boutique Beach Hotel

Playa Palms Beach Hotel Playa del Carmen

Playa Palms Beach Playa del Carmen

Playa Palms Beach

Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico

Playa Palms Beach Hotel Del Carmen

Playa Palms Playa Del Carmen

Playa Palms Beach Hotel Aparthotel

Playa Palms Beach Hotel Playa del Carmen

Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Playa Palms Beach Hotel?

Playa Palms Beach Hotel provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Playa Palms Beach Hotel?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is parking available on site at this aparthotel?

No, there isn't parking at this aparthotel.

Does Playa Palms Beach Hotel include a casino at the property?

No, Playa Palms Beach Hotel doesn't have a casino.

Will I find an indoor pool at Playa Palms Beach Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Playa Palms Beach Hotel?

Amenities that appeal to couples at this boutique aparthotel include a kitchenette and premium bedding in each apartment with some featuring ocean views.

Does Playa Palms Beach Hotel have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Playa Palms Beach Hotel have a restaurant with a breakfast menu?

Playa Palms Beach Hotel offers continental breakfast on weekday mornings for a surcharge though there is no restaurant.

Will Playa Palms Beach Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Playa Palms Beach Hotel.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Playa Palms Beach Hotel?

The closest major airport to Playa Palms Beach Hotel is Cozumel Intl. Airport (CZM), which is 21.2 mi away (254 minutes by car).

Can I book a room with a balcony at Playa Palms Beach Hotel?

Yes, every apartment at Playa Palms Beach Hotel comes with a furnished balcony with some featuring ocean or garden views.

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Jeffrey, EAST LANSING

Traveled with partner

Aug 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was our 2nd time staying at the Palms. Very nice place to stay. The staff could not be nicer and more helpful. Very nice hotel.

Stayed 1 night in Aug 2025

10/10 Excellent

Christi

Traveled with family

Aug 13, 2025

Liked: Cleanliness, property conditions & facilities

Great boutique hotel close to the famous Avenida Quinta (5th Avenue). We enjoyed drinks and appetizers at neighboring restaurant, and they served us on the beach chairs. We also had fantastic beach massages at the place right next door. This is not a "beach destination" hotel, as there is practically no beach, but that was not our purpose for the 2 nights stay. I would stay again!

Stayed 2 nights in Aug 2025

6/10 Okay

Valarie Lynn

Aug 3, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Besides the bath towels being dirty the room was semi clean. The floors felt dirty like sand had never been swept up. Also, a little disappointed that this is a “beach” resort and although it is on a beach front you can’t swim in the ocean. Boats are parked on the area and it’s not accessible for swimming. We booked this resort because we thought we can swim in the beach on days where we didn’t have excursions. Unfortunately, you will have to travel to a public beach elsewhere.

Stayed 4 nights in Jul 2025

10/10 Excellent

Harold

Jun 24, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Blaney

Traveled with partner

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We really enjoyed the property. Its is well maintained and located within am easy walk to restaurants and shipping. We had no issues parking our large SUV on the street with metered parking. We recommend using the parking app. Breakfast delivered to our room and was delicious and plentiful. We will definitely stay again. Sadly, the sea was black and full of sargazo but that didn't affect our visit and is of no fault of hotel. Pool was lovely.

Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Jun 21, 2025

Liked: Cleanliness, room comfort

Stayed 3 nights in May 2025

10/10 Excellent

John, TEMPLE

Traveled with family

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We arrived late, but thankfully were able to still get something to eat because some places were still open. It was close and walkable. Great location- close to the ferry and shopping.

Stayed 1 night in Mar 2025

8/10 Good

Xiaoyu

Traveled with family

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The beach is eroded by the waves, but a good base for activities. Very convenient for shopping / dining.

Stayed 7 nights in Mar 2025

10/10 Excellent

Elizabeth

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very good experience. Cordially management. They take care of guests. I hardly recommend it either for a weekend or more days.

Stayed 2 nights in Jun 2025

6/10 Okay

Annabelle

Jun 10, 2025

Stayed 5 nights in Jun 2025

2/10 Terrible

Nirma

Jun 10, 2025

Liked: Cleanliness

Disliked: Amenities

Stayed 7 nights in May 2025

8/10 Good

Julia

Jun 6, 2025

Liked: Cleanliness, amenities

Likes: It was a beautiful property to watch the sunrise while having breakfast served; the beach was beautiful, the room was lovely, front desk service was GREAT, conveniently close to 5th Ave. Dislikes: the power boats anchored at the beachfront (which of course you'll notice they don't show pictures of the beachfront). A few property maintenance issues; had to have a room change.

Stayed 6 nights in Nov 2024

8/10 Good

Michael

Jun 6, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff and perfectly located to the restaurants, shopping, and nightlife.

Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Jun 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Wonderful !

Stayed 4 nights in May 2025

2/10 Terrible

Salvador

Traveled with family

Jun 3, 2025

Disliked: Cleanliness, room comfort

Propiedad muy sucia

Stayed 3 nights in May 2025

8/10 Good

Francois

May 30, 2025

Liked: Cleanliness, room comfort

Beaucoup d’algues Plage inaccessible Il y a des bateaux ancrés également

Stayed 5 nights in May 2025

10/10 Excellent

Jane

Business traveler

May 30, 2025

Liked: Cleanliness, room comfort

Lovely time

Stayed 3 nights in May 2025

2/10 Terrible

Adrian, Tampa

May 28, 2025

Disliked: Cleanliness

Property smells like sewer, I almost threw up every morning on walked out of the room.

Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

May 27, 2025

Stayed 3 nights in May 2025

10/10 Excellent

natalie

Traveled with partner

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This boutique hotel is in a prime location, and walkable to all you need- yet tucked away from Quinta Avenida - 5th ave. The staff was great!! Mariana at the reception was very helpful and the security at night made the space feel safe and welcoming. The rooms were as described, clean and it was nice to have the balcony area with hamock. The pool has specific times, so no early morning or night swims. Mexico is currently challenged with sargassum at all the beaches, including the beachfront of the hotel. There is no parking on site, although you can park on the street. I recommend downloading the app and you can add funds as needed. Paid parking is from 10am to 10pm. The street parking ia strictly enforced. So make sure and pay for parking! Overall, we enjoyed our stay and would return and also recommended.

Stayed 4 nights in May 2025

10/10 Excellent

Victoria's

Traveled with family

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I love the employees beautiful clean hotel. The sarcoso by the beach they should clean it everyday instead of letting it get overwhelming.

Stayed 8 nights in Apr 2025

10/10 Excellent

Uri

May 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 3 nights in May 2025

10/10 Excellent

Iracema

Traveled with family

May 22, 2025

Liked: Cleanliness, room comfort

Stayed 1 night in May 2025

2/10 Terrible

Jessica

May 17, 2025

Disliked: Cleanliness, property conditions & facilities

Smells like fish! The water is very muddy & you CANNOT get in. DO NOT BE TRICKED BY THESE Pictures. Locks to doors are sketchy. No chairs at the pool. The pool is shaded…no sun.

Stayed 3 nights in May 2025

10/10 Excellent

Nichole

Traveled with partner

May 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I did a video about this property on my Youtube channel: LaPawsBound. We stayed here for one night in April 2025. I talk about the hotel's proximity to 5th Ave, the staff, the room, ordering dinner in, the pool, and the beach. I give my honest feedback and if we would stay here again.

Stayed 1 night in Apr 2025