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Encanto El Faro Luxury Ocean Front Condo-Hotel

5.0 star property

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Photo gallery for Encanto El Faro Luxury Ocean Front Condo-Hotel

On the beach, sun loungers, beach umbrellas, beach towels
Premium Suite, 2 Bedrooms | Down comforters, pillowtop beds, in-room safe, desk
In-room dining
Outdoor pool, pool umbrellas
Coffee/tea maker, full-size fridge, microwave, stovetop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle 10 y Zona Federal Maritima, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Down comforters, pillowtop beds, in-room safe, desk

Premium Suite, 2 Bedrooms

  • Sleeps 4
  • Free WiFi

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 4
  • Free WiFi

View all photos for Condo, 2 Bedrooms, Ocean View

Condo, 2 Bedrooms, Ocean View | Down comforters, pillowtop beds, in-room safe, desk

Condo, 2 Bedrooms, Ocean View

  • Ocean view
  • 1453 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Condo, 3 Bedrooms, Ocean View

Condo, 3 Bedrooms, Ocean View | Down comforters, pillowtop beds, in-room safe, desk

Condo, 3 Bedrooms, Ocean View

  • Ocean view
  • 1582 sq ft
  • Sleeps 6
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Encanto El Faro Luxury Ocean Front Condo-Hotel is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 5-star aparthotel has 66 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Zenzi Beach Club - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk

About this property

Encanto El Faro Luxury Ocean Front Condo-Hotel

Guests of Encanto El Faro Luxury Ocean Front Condo-Hotel have access to an outdoor pool, a children's pool, and a rooftop terrace. For transportation, you can make use of an airport shuttle for a fee at scheduled times, as well as an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach aparthotel include free WiFi in public areas, express check-in, and express check-out.
Each apartment is individually decorated and features a kitchen and a patio, and there's space to spread out with a dining area and a sitting area. A plasma TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free bottled water, and a ceiling fan.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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  • Pool
  • Hot tub
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 1,003 reviews
$136 nightly
The price is $164
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Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Area shuttle (surcharge)
  • Car rental

Restaurants on site

  • Wickys

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • HDTV with satellite channels
  • MP3 dock

Outdoor areas

  • Barbecue grill
  • Garden
  • Patio
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city center

Things to do

  • Children's pool
  • Kayaking
  • Parasailing
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 buildings
  • 3 floors
  • 66 units
  • Access via exterior corridors
  • Built in 2009
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for USD 5 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: USD 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available at scheduled times), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards.

Property is also known as

Encanto El Faro Luxury Ocean Front Condo-Hotel
Encanto Faro Luxury Ocean Front Condo-Hotel
Encanto Faro Luxury Ocean Front Condo-Hotel Condo
Encanto Faro Luxury Ocean Front Condo-Hotel Condo El
Encanto El Faro Luxury Ocean Front Condo Hotel
Encanto El Faro Luxury Ocean Front Condo-Hotel Playa del Carmen

Frequently asked questions

What's there to see within easy reach of Encanto El Faro Luxury Ocean Front Condo-Hotel?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is there parking available at Encanto El Faro Luxury Ocean Front Condo-Hotel?

No, there isn't parking at this aparthotel.

Is there a spa at Encanto El Faro Luxury Ocean Front Condo-Hotel?

Spa services at the aparthotel include massages.

Are there luxury amenities available at Encanto El Faro Luxury Ocean Front Condo-Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and in-room massages at this aparthotel.

Does Encanto El Faro Luxury Ocean Front Condo-Hotel include a casino?

No, Encanto El Faro Luxury Ocean Front Condo-Hotel doesn't have a casino.

Is there an indoor pool at Encanto El Faro Luxury Ocean Front Condo-Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Encanto El Faro Luxury Ocean Front Condo-Hotel?

This beachfront aparthotel offers many amenities for couples, including in-room massages as well as a restaurant and an outdoor pool.

Does Encanto El Faro Luxury Ocean Front Condo-Hotel have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Encanto El Faro Luxury Ocean Front Condo-Hotel have a restaurant that serves breakfast?

Yes, Encanto El Faro Luxury Ocean Front Condo-Hotel serves breakfast for a surcharge at Wickys.

Does Encanto El Faro Luxury Ocean Front Condo-Hotel have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Encanto El Faro Luxury Ocean Front Condo-Hotel?

The closest major airport to Encanto El Faro Luxury Ocean Front Condo-Hotel is Cozumel Intl. Airport (CZM), which is 21.6 mi away (270 minutes by car).

Are there rooms with balconies at Encanto El Faro Luxury Ocean Front Condo-Hotel?

Yes, every apartment at Encanto El Faro Luxury Ocean Front Condo-Hotel comes with a patio and some offer ocean views.

Does Encanto El Faro Luxury Ocean Front Condo-Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Encanto El Faro Luxury Ocean Front Condo-Hotel.

Encanto El Faro Luxury Ocean Front Condo-Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 127 reviews
Rating 8 - Good. 29 out of 127 reviews
Rating 6 - Okay. 14 out of 127 reviews
Rating 4 - Poor. 10 out of 127 reviews
Rating 2 - Terrible. 3 out of 127 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

Beautiful beach, not so beautiful experience

Although the accommodations were acceptable, we did have a few issues with our stay. For one, the management at El Faro All Suites Resort was very adamant about us taking a 1.5 hour sales pitch of their units – even after we told them we were not interested. They were everywhere: on the street, even followed us to the beach trying to convince us to take the sales tour. There was also one day when we had no maid service and had to reuse our towels and wash our own dishes. Also, there was no A/C in the hallways of the hotel so it was a bit steamy making our way to our room. Finally, the security guard on premises was a bit rude. Even after almost a week at the resort, he continued to harass us. I felt I was being watched by him all the time! Other then these issues, the beach and surrounding areas were marvelous. We had great weather.
Verified review

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Decepcionado!

Mal servicio. Al llegar la primera noche nos enviaron a otro hotel porque no tenían nuestra reservación. No tuvimos televisión por dos días porque la cuenta no se había pagado. Cada vez que pedíamos algo el recepcionista nos decía que teníamos que ir a otro hotel para cualquier cosa que necesitáramos porque nosotros habíamos hecho la reservación con el Encanto y ellos eran de El faro. Nos sentimos abandonados a nuestra suerte todo el tiempo que estuvimos, yo no lo recomiendo.
Verified review

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Decepcionado!

Mal servicio. Al llegar la primera noche nos enviaron a otro hotel porque no tenían nuestra reservación. No tuvimos televisión por dos días porque la cuenta no se había pagado. Cada vez que pedíamos algo el recepcionista nos decía que teníamos que ir a otro hotel para cualquier cosa que necesitáramos porque nosotros habíamos hecho la reservación con el Encanto y ellos eran de El faro. Nos sentimos abandonados a nuestra suerte todo el tiempo que estuvimos, yo no lo recomiendo.
Verified review

4/10 Poor

jose

Liked: Staff & service, room comfort

mala administracion

reservamos la estadia en el Faro y cuando llegamos nos trasladaron a otro condominio supuestamente de la misma administracion el Corto Maltes, y luego sucedio que de repente la administraciion y servicios se separan y nos dejan sin la logistica de servicios y limpieza sin que nadie nos avise. Una mala experiencia para unos dias de vacaciones
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente ubicación

Todo estuvo bien, excepto que no hay parqueadero
Verified review

2/10 Terrible

josie

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

We waited 3 hours to check in !

The management went into some sort of receivership while we were there, they cut off the Internet, saying it was down but really it was because of what was happening with the financial side. They made us wait for 3 hours to check in past check in time as they had not checked their emails for our booking. When we complained they said it was not their fault as they only had 4 cleaners, we were not the only ones that this happened to. The morning that we checked out, reception and the restaurant had been locked up and we had to check out at a table on the side of the building.
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay!

The location can't be better - right on the beach and only one block from the famous 5th Ave in Playa del Carmen. We enjoyed walking on the beach and checking out other hotels and resorts, as well as eating at a nice restaurant on 5th Ave. Our apartment is very clean and modern. And you can have a fantastic view of the swimming pool and the ocean from the balcony. Sitting there eating breakfast or relaxing is unbeatable experience! The only thing is the beautifully designed swimming pool is close after 10pm and it's dark at night. It would have been great if they had put in more lights so that we can have a drink by the pool or something. The property next door has live music almost every night at their bar and restaurant. Since there is not much to do at our hotel at night so we went there some times to have drinks.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, close to everything

I would not call this place necessarily a hotel. It is more like an apart-hotel. Great location, the condo unit we got was pretty much just like pictures. Everything worked fine, and I would strongly recommend it for travelers who do not mind who are looking to have a condo experience. The property is very well kept, and the staff was nice and professional. Small units (1 bedroom like the one we had) face 10th street, which can be a bit noisy. In the morning you will hear the oxygen tanks being loaded from trucks to the pavement. However in the evening you can hear the live music from the restaurant next door.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar

Muy recomendable el hotel, excelente ubicacion.
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the greatest stay!

Hotel was great on the beach. Staff was great and very helpful! Restaurants were nearby great food, great drinks the mixed drinks were the best at all the restaurants we went to! A bit pricey but worth every penny ! WILL BE BACK NEXT YEAR FOR SURE NEXT YEAR!
Verified review

10/10 Excellent

FMALBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL EN EL MEJOR LUGAR DE PLAYA DEL CAR

LA PASAMOS EXCELENTE, EL HOTEL SUITES ESTA EN EL MEJOR LUGAR DE PLAYA DEL CARMEN , A UNOS PASOS DE LA MEJOR ZONA DE LA CALLE 5ta EN DONDE ESTAN LOS MEJORES RESTAURANTES Y TIENDAS PARA COMPRAS, ESTA DIRECTAMENTE EN LA PLAYA, MUY BUENA ALBERCA .REGRESO CON GUSTO.
Verified review

6/10 Okay

MonyLo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Trato del personal.

Al llegar nos dieron una habitación sin vista al mar, lo que se veía era la calle; pedimos cambio y se nos dijo que no había disponibilidad (aun cuando era evidente que el hotel no estaba lleno), que esa era la habitación que rentamos, a lo que les contestamos que no, que nuestra reservación era con vista al mar, refirieron que a lo mejor en la agencia de viajes así lo tenían pero que estaba mal, que esa era la habitación que adquirimos; total que después de dos días de insistir nos cambiaron a otra habitación que al menos desde el balcón tenía vista parcial del mar, para lo cual intervino una dama que no está permanentemente en el lobby, sin saber si es dueña, gerente o encargada. Lo desagradable es que después de pedir el cambio de habitación, el personal del hotel nos atendía con desgano y evitaban saludarnos (por la ubicación de nuestra habitación, teníamos que pasar forzozamente por el lobby). Lo cual generó cierto mal sabor de boca en nosotros, por decirlo así. Otro asunto es que nos quitaron de unos camastros que están en la playa del hotel alegando que esos no eran del mismo, sino de un bar que se encuentra en un hotel de al lado; también, en los camastros de los que ya no nos quitaron, llegaron los de seguridad incomodando al preguntar si estamos hospedados en el hotel. Ya al final de nuestra estadía necesitabamos imprimir nuestros pases de abordar y otras cosas y ahora sí muy amables ellos nos los imprimieron y nos dieron datos para solventar nuestras necesidades.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente ubicación.

Reserve una habitación Ocean View, pero me querían dar otra sin vista al mar, pero después de exigir lo reservado me dieron la habitación correcta.
Verified review

10/10 Excellent

Raúl Guadarrama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentes vacaciones

Excelente ubicación, una vista maravillosa hacia el mar, donde puedes disfrutarlo desde tu habitación y con una conexión increíble entre la alberca del hotel y la playa. Condiciones excelentes del mobiliario. Con mucha cercanía a las calles de Playa donde puedes salir a disfrutar del ambiente nocturno. Realmente la pasamos muy bien en familia y tenemos la intención de regresar. Nuestra única recomendación es que vean el tema de estacionamiento, ya que en nuestro caso no pudimos accesar al que cuentan y tuvimos que irnos a uno externo, que genera su costo y el tener que desplazarse.
Verified review

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicacion

Todo estuvo muy bien, en realidad lo recomiendo bastante. La única queja es que no tiene estacionamiento.
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it !!!

We have stayed in this condo/ hotel three times now and we absolutely love it !! Very safe , very clean and the staff has been very accommodating . I love playa del carmen especially because of this condo !!!
Verified review

6/10 Okay

Verified traveler

Disliked: Room comfort

Nice place for 3 couples or families

smelt of mould especially bathrooms and stairs The front staff were very nice,. ALL Rooms must have Wifi. Not cheap though great living rooms. Hotel restaurant too expensive and thus no customers
Verified review

6/10 Okay

artemia

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place by ocean

The place was nice but i dont feel welcome at all the first day we hot there i go to the frontdesk and he give me 2 key for the room 2 for towels nothing alse you need to figure the rest your self i pay for ocean view and i dint get it i call the frandesk and ask hem why. I dont get the one i pay for he said he dont have any more mayby tuesday but he never did so i was realy desapointed but the ocean was betifull Nice restaurants around the hotel
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities

Luxury at reasonable prices

From the moment of our check-in, the staff was very attentive to our requests and needs (for minor problems). Our unit was exactly what we requested and the view was absolutely gorgeous from our balcony. Our AC unit was too good! A very nice pool is located seaside, in the middle of the complex. The grounds surrounding the pool were expertly manicured and provided privacy in sitting areas around the pool. There were plenty of chairs around the pool and on the beach. Poolside service was provided by Wicky's located within the complex (try the shrimp playa).
Verified review

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice condo-hotel room requires some maintenance.

This condo-hotel is located conveniently at the foot of the beach, with easy access to the famous Quinta Avenida strip. The hotel is generally in good condition. The room service was friendly. Our room, a three bedroom suite, was well furnished, comfortable beds and a kitchen with all the necessary cooking utensils. The only problems with the suite was the two of the air conditioner were not working: the one in the living room and the one on the second floor interior balcony. Fortunately, the A/C units inside the bedrooms all works. However, we needed to keep all of them on at all times and our door open to keep the rest of the condo cool. Also, some of the electronics did not work, or were damaged. For example, the living room mounted flat TV had some lines vertically across the screen. The television in one of the rooms did not have a cable box and so it did not have programing. The ipod compatible boom box was broken. Also, the lobby staff was supposed to provide us with a code to the room's safe, but never did. Despite these issues, the service on the beach was good. The beach and location was great; away from the fishing boats. The staff set-out beach loungers and umbrellas and provided towels to patrons. The pool is big and clean. We did not eat at the condo-hotel's restaurant, called Wicky's; however, we compared menus to restaurants on the strip and found Wicky's to be more expensive.
Verified review

8/10 Good

Oli

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location

The location and facilities were great. The only caveat is that they reserve the right to give you a room at a sister property across the street (Corto Maltes) further away from the pool and next to a busy street. Various businesses have early morning deliveries ranging from soft drink trucks to oxygen diving tanks, too much noise as early as 6 am. The noise won't let you sleep late. The top property (Encanto El Faro) is quoted a higher price online, if you reserve there but end up at the Corto Maltes property you will not receive a refund for the difference-this happened to us. Therefore, unless you can get confirmation that you will stay at Encanto El Faro, DON'T pay the extra cost. The apartments were impeccably clean, spacious and comfortable. Location is great (Other than the busy street noise!) because you'll be two blocks away from the nightclubs and a few feet away from the beach. There are two restaurants on property, both equally good. Zensi has excellent live music EVERYDAY, ranging from reggae to top 40 and classic rock. Can't beat it. You're also two blocks from 5th avenue (Quinta Avenida), again, the location is great.
Verified review

10/10 Excellent

Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso!!

A localização do hotel é perfeita, ao lado da Quinta Avenida e com uma praia a dez passos de distância. Os apartamentos são enormes e super confortáveis. A cozinha é super completa e cada quarto possui um banheiro privativo. O hotel perfeito para uma estadia maravilhosa em Playa del Carmem!!
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Muy buenas vacaciones. . .

La limpieza en general buena, pero la cama muy incomoda y las sábanas con mal olor, después las cambiaron y estuvo mucho mejor. La recámara muy apretada, Un punto a su favor cuando dejé olvidado algo en la habitación y me la entregaron a través de un sobrino el día que salimos.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice hotel on the beach

Pretty nice hotel close to the beach and 5th Avenue. Pretty nice restaurant to enjoy across the street.
Verified review

6/10 Okay

Humberto

Liked: Cleanliness, room comfort
Is beginning to show wear and tear.

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