Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly hotel with 5 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Creator video
Exterior
3 outdoor pools, cabanas (surcharge), pool umbrellas
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Room service

Explore the area

View in a map
5601 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪6 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪12 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(14 reviews)
  • 450 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(56 reviews)
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

7.0 out of 10
Good
(7 reviews)
  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(5 reviews)
  • 450 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(6 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.6 out of 10
Excellent
(14 reviews)
  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Orlando

Located in Florida Center, Universal’s Loews Portofino Bay Hotel is a leisurely stroll from popular sights such as Universal Orlando Resort and Universal CityWalk. This 750-room, 4-star hotel welcomes guests with 3 outdoor pools, 5 restaurants, and free in-room WiFi.

What's nearby

  • Universal Orlando Resort - 6 min walk - 0.4 miles
  • Universal Studios Florida - 8 min walk - 0.4 miles
  • Universal CityWalk - 8 min walk - 0.4 miles
  • Universal’s Islands of Adventure - 12 min walk - 0.7 miles
  • Universal’s Volcano Bay - 2 min drive - 1.7 miles

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Moe's Tavern - ‬10 min walk
  • ‪Richter's Burger Co. - ‬4 min drive
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Chez Alcatraz - ‬4 min drive

About this property

Universal’s Loews Portofino Bay Hotel

Family-friendly hotel with 5 restaurants and 3 outdoor pools
Guests staying at Universal’s Loews Portofino Bay Hotel enjoy access to 3 outdoor pools, a gym, and 3 hot tubs. Parking is available for USD 36 per night (USD 45 per night for valet parking), and there's also a free theme park shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. IPod docks, coffee makers, and free newspapers are other standard amenities.
3 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Shopping
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 147 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 147 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Is free cancellation available at Universal’s Loews Portofino Bay Hotel?

Universal’s Loews Portofino Bay Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Universal’s Loews Portofino Bay Hotel?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at Universal’s Loews Portofino Bay Hotel on Sep 30, 2025 start from $622.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Universal’s Loews Portofino Bay Hotel?

This hotel is situated in Florida Center within a short 5-minute walk of Universal Orlando Resort and also 13 minutes on foot from Universal Studios Florida. You'll also find Universal’s Islands of Adventure and Orlando International Premium Outlets less than a mile away.

Will I be able to park at Universal’s Loews Portofino Bay Hotel?

Yes, valet parking is offered for USD 45 per night with in/out privileges. Accessible parking is also available for guests.

Does Universal’s Loews Portofino Bay Hotel include a casino on the premises?

No, Universal’s Loews Portofino Bay Hotel doesn't have a casino.

Is there an indoor pool at Universal’s Loews Portofino Bay Hotel?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs.

Is Universal’s Loews Portofino Bay Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Universal’s Loews Portofino Bay Hotel?

Yes, guests can enjoy 3 spa tubs at this hotel.

Does Universal’s Loews Portofino Bay Hotel have a restaurant with a breakfast menu?

Yes, Universal’s Loews Portofino Bay Hotel has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal’s Loews Portofino Bay Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal’s Loews Portofino Bay Hotel for a fee of USD 147 per accommodation, per stay. The property also provides food and water bowls.

Does Universal’s Loews Portofino Bay Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Universal’s Loews Portofino Bay Hotel?

The closest major airport to Universal’s Loews Portofino Bay Hotel is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.1 mi away (28-minute drive).

Are there rooms with balconies at Universal’s Loews Portofino Bay Hotel?

No, there aren't any guestrooms with balconies at Universal’s Loews Portofino Bay Hotel.

Does Universal’s Loews Portofino Bay Hotel have a wedding venue on site?

There are wedding services available at Universal’s Loews Portofino Bay Hotel if that's in your vacation plans.

Reviews

Universal’s Loews Portofino Bay Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 698 out of 1018 reviews
Rating 8 - Good. 169 out of 1018 reviews
Rating 6 - Okay. 75 out of 1018 reviews
Rating 4 - Poor. 40 out of 1018 reviews
Rating 2 - Terrible. 36 out of 1018 reviews

Reviews

10/10 Excellent

Mikhail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property, easy boat access to the City Walk, beautiful pool, make you feel like you in a different country!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nora, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Olivia

Nice
Stayed 3 nights in May 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, amenities
Very nice property. probably needs some paint work on outside looks dated, One of the restuarants known for pizza which is also a deli had horrible service we waited over 1 1/2 hrs and finally cancelled the pizza order . They were too busy taking mobile orders. Customers on site were upset. Location is perfect. Everything else was Awesome!
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

alexey

Liked: Cleanliness, amenities, property conditions & facilities
Place is beautiful with an amazing staff . Very well located , with really fast transportation to all universal parks , plus great restaurants in the resort.
Stayed 7 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Peter

Stayed 2 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms, and cold AC. A pricey hotel but worth it for the location, express pass, and an overall excellent hotel.
Stayed 1 night in May 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip was good. Communication could be better. First we were told our key card was our fast pass for Universal Studios…..only to find out later this did not include Epic Universe. Then we were told a shuttle ride to the airport was included only to find out this is only the case if you made reservations through the hotel directly and not through Hotels.com. We had to pay for a ride.
Stayed 6 nights in May 2025

10/10 Excellent

Christa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Carole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel resort and even better customer service. We booked a bay view and got the best view of the bay I think you can get! Thank you
Stayed 1 night in May 2025

8/10 Good

Stefano, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pools. Bice was excellent for dinner. Overall very comfortable stay
Stayed 3 nights in May 2025

10/10 Excellent

Jamie, Keller

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was large. We were on the 1st floor with a bay view. We had a patio door and a table and chairs so we could sit outside. Water taxi to City Walk/IOA/US. The pools were nice.
Stayed 4 nights in May 2025

10/10 Excellent

justin

Stayed 7 nights in Apr 2025

10/10 Excellent

Dalisha M

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel
Stayed 1 night in May 2025

6/10 Okay

shan

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was great and was able to get us adjoining rooms. We had dinner on property and it was delicious and convenient.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Unhappy

Supposed to be a suite, it was not. Forced to go to a handicap room. Was supposed to have unlimited express passes for Epic, it was not. Was supposed to have early entrance, but it was not for Epic. Worse most stressful vacation I ever had!
Stayed 2 nights in May 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the most picturesque and iconic when it comes to being in Italy without being in Italy. We have been visiting this Lowes Portofino Bay for 5 years and have not been disappointed once. Convenience of the property to the park, available transportation, cleanliness of rooms and pool areas, safety and most importantly outstanding customer service.
Stayed 4 nights in May 2025

10/10 Excellent

STEPHEN J, Wallingford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and some times twice a year. Love the place!
Stayed 5 nights in May 2025