Comfort Suites Airport

2.5 star property
Beach hotel with indoor pool

Choose dates to view prices

Photo gallery for Comfort Suites Airport

Experience the unique lobby with a curved ceiling, pendant lights, and geometric tile floor.
Hotel with suites, offering comfortable accommodations in a central location.
Relax in the outdoor seating area with wicker furniture and potted plants.
Modern kitchen with a long counter, coffee machine, toaster, and refrigerator, featuring white cabinetry and a geometric pattern on the walls.
Relax in the stylish lobby, featuring a curved ceiling, comfortable seating, and artwork on the walls.

Popular amenities

  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
12570 Jefferson Ave, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪2 min drive‬
  • Christopher Newport University
    ‪9 min drive‬
  • Fort Eustis
    ‪10 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

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Room options

Room, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(85 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Newport News

Located in Central Newport News, Comfort Suites Airport is within 2 miles (3 km) of sights such as Mary Immaculate Hospital and Patrick Henry Mall. This 104-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Patrick Henry Mall - 2 min drive - 1.7 miles
  • Mary Immaculate Hospital - 2 min drive - 1.7 miles
  • Riverside Medical Center - 9 min drive - 6.3 miles
  • Christopher Newport University - 9 min drive - 5.6 miles
  • Fort Eustis - 10 min drive - 6.2 miles

Getting around

  • Newport News Station - 21 min drive
  • Norfolk Intl. Airport (ORF) - 41 min drive

Restaurants

  • ‪Panera Bread - ‬7 min walk
  • ‪Cookout - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Golden Corral - ‬19 min walk

About this property

Comfort Suites Airport

Beach hotel with indoor pool
At Comfort Suites Airport, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach hotel include a business center, a meeting room, and express check-out.
37-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and slippers. Sofa beds, sitting areas, and refrigerators are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Frequently asked questions

Is free cancellation available at Comfort Suites Airport?

Comfort Suites Airport offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Suites Airport?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Airport on Aug 3, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Comfort Suites Airport?

This hotel is situated in Central Newport News, close to Fort Eustis, Patrick Henry Mall, and Virginia Living Museum. You'll also find Newport News Park and Hampton Roads Iceplex within a short drive.

Is parking available on site at Comfort Suites Airport?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Suites Airport include a casino on the premises?

No, Comfort Suites Airport doesn't have a casino.

Is there an indoor pool at Comfort Suites Airport?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Comfort Suites Airport?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as an indoor pool.

Does Comfort Suites Airport have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Airport feature a restaurant that includes a breakfast menu?

Yes, Comfort Suites Airport serves free buffet breakfast each morning from its restaurant.

Does Comfort Suites Airport allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Airport though service animals are welcome.

Does Comfort Suites Airport have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Comfort Suites Airport?

The closest major airport to Comfort Suites Airport is Newport News - Williamsburg Intl. Airport (PHF), which is 1.4 mi away (4 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is located 28.1 mi away (41-minute drive).

Are there rooms with balconies at Comfort Suites Airport?

No, you won't find guestrooms with balconies at Comfort Suites Airport.

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very convenient area. Great places to eat very close by. Not far from beach or military base. Overall it was a nice hotel, breakfast was included. Comfy beds. Indoor pool. Small airport close by too ☺️
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Jane

Traveled with family
It was a real pleasure to meet Amy at the front desk. She was a joy, greeting us with a smile and a song. The bed was super comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ⭐️⭐️⭐️
Stayed 1 night in Apr 2025

2/10 Terrible

Ashley

Traveled with family
My stay was overbooked without notice!
Stayed 3 nights in Apr 2025

6/10 Okay

Danita

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Chona

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We live in Newport News and booked a 2 day stay for pool use! When we got there the front desk personnel told us that they were having issues with the pool temperature of being cold for 5 days already and their website is still offering the pool amenities and she said she got a lot of complaints already from customers about the pool being too cold! My point is they should have removed the pool amenity as part of their hotel services so NOT to give customers a false information and are hesitant to give a refund so we can find another hotel to stay in where there is a functional heated swimming pool! The other hotel (Marriot) we’ve booked prior to this had issues with the pool too but had a very good customer satisfaction and staff very considerate because it is the pool that we wish to use because it is my son’s spring break and he just wants to have fun using the pool since it was a fault on their end, they issued a refund without any hassle. I have stayed here for a couple of times but NEVER again because of poor customer satisfaction with failed offered facility!!! I live only 5minutes from here and let that staff understand that we were just there for the pool but she refused giving us consideration and had 2 expedia staff including myself a hard time for a refund. I did not get her name but she was the staff member working last 4/22/25 at 5pm. Wasted money, never again in this hotel for me, my family and friends!!!!! And hopefully most of you reading this!!! 😡😡😡😡😡😡
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and want to make your stay as comfortable and pleasant as possible. I enjoy the professionalism at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees and quiet... rooms are nice
Stayed 2 nights in Apr 2025

4/10 Poor

Kelly

Disliked: Staff & service, property conditions & facilities
This property looks much nicer in pictures than it actually is. I will not return. The room was dirty (stains on bed frame, carpet stains, couch stains), the room was not cozy (soft and bright lighting which was inconsistent and not helpful for people with migraines like myself), the room did not smell clean, the hallways smelled of weed, the door keys were inconsistently working to the point I needed staff to keep coming to my room to let me in, and the elevators were not consistently working or in poor condition.

10/10 Excellent

Terry W

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had serval flight delays, that hinder my hotel arrival time which was a sat, next available flight was Monday plane arrival at 9 pm local. I would have wasted three days. I call the hotel the front desk receptionist was very understanding and empathetic to the situation. She then get me linked up with the regional manager to discuss a possible refund, he totally understood my issue with the flight and my booking was through a third party I might add which kind made things little sticky, but at his discretion he refunded me so that the third party booking agency could refund me back. I really appreciate their patience and dedication to make the brand a better brand and a choice of lodging, exceptional professional and customer service. We rebooked the next day and the choice was plan and simple we choose comfort in then and going forward.., keep up the good work
Stayed 4 nights in Apr 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in the breakfast. There were no eggs, meats, and so everyone was standing in line to make a waffle. I ended up eating a piece of rye bread. The breakfast was the reason I booked a room there. My room was very clean and the desk person was very nice.
Stayed 1 night in Apr 2025

8/10 Good

idaitza

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

A special experience never end

I stay 2 nights for my son uscg graduation I came with my family the first thing yes I came a little early because I was supposed to be in the graduation at 4:30 I they didn't let me go in I know the check in. Is at 4 but I think that is the check out is at 11 they should have all the room.clean by 2 at least we'll my next one was we went to took a shower omg the shower was broken it was running more water in the foset down that the one upper and my last one was we use a sofa bed and after we sleep my kids there I closed and we see big beds yes I didn't call the desk because I was leaving and they were dead but that was nasty and crazy they need more checks oh and the pool it was more frizzing in the pool than outside we couldn't get in they don't use heated in the water be prepared
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2025

6/10 Okay

Kim

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Shakita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmospheric setup
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a delightful surprise with a clean comfortable room. I loved it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close by food and entertainment (walking distance)
Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and accommodating. Beds were very comfortable, room was clean and had plenty of towels. Furnishings were sufficient. Breakfast was okay, probably better if you get up at 6, than 8 or 9. Parking was not great, since they were performing maintenance on building and several spots near front entrance were roped off. Was especially difficult when returning late at night.
Stayed 2 nights in Apr 2025

8/10 Good

Richard Tharrington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Front desk service was excellent, above and beyond. Had an issue with my room keys, which turned out to be user error on my part, front desk very patiently went up to my room and showed me the correct method. My only complaints were that the AC in my room didn't seem to keep up and the mattress was very soft for my taste but otherwise a good place to stay. Room was very clean. Coffee in the lobby was very good and readily available.
Stayed 1 night in Apr 2025

8/10 Good

Gayle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, but Customer Service is Lacking

I had spoken with a hotel representative a few days before our family trip about having an early check-in. She could not guarantee it but encouraged me to show up when we arrived into town and we could posssibly get in. Our trip was delayed because of heavy traffic, so we arrived only 30 minutes ahead of regular check-in. We had traveled for over 8 hours and were tired and needed to freshen up. When I approached the desk to see if we could get into the room early to get ready for the baby shower we had come to town for, I was told we could not check in early [as she pointed to a family sitting in the lobby and said they had been waiting for over a hour]. I felt this person had no front desk customer service personality. Her tone was rude and belittling to us and to the family waiting. Once we were able to get checked in around 8 PM...after the party...we found the room to be comfortable, and the buffet in the morning was sufficient. It was noisy in the hotel but once we were asleep, we didn't hear the noise. Based on our experience, we probably would not choose this hotel in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here. The staff was amazing. It was so clean. We loved it and will definitely be staying again when we come back. The beds were nice the pool was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was to cold
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

The front desk clerk was super friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025