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Best Western Plus Newport News Inn & Suites

2.5 star property
Hotel in Newport News with free breakfast and a fitness center

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Photo gallery for Best Western Plus Newport News Inn & Suites

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Riverside Medical Center
    ‪6 min drive‬
  • Place, Christopher Newport University
    ‪7 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.2 out of 10
Good
(45 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Newport News

Located in Central Newport News within a 15-minute walk of Patrick Henry Mall, Best Western Plus Newport News Inn & Suites is within a few miles (5 km) of Sentara Port Warwick. This 65-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Patrick Henry Mall - 6 min walk - 0.4 miles
  • Riverside Medical Center - 6 min drive - 4.4 miles
  • Christopher Newport University - 7 min drive - 4.8 miles
  • Fort Eustis - 10 min drive - 9.5 miles
  • Busch Gardens Williamsburg - 14 min drive - 15.8 miles

Getting around

  • Newport News Station - 12 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪The Twisted Crab - ‬11 min walk

About this property

Best Western Plus Newport News Inn & Suites

Hotel in Newport News with free breakfast and a fitness center
At Best Western Plus Newport News Inn & Suites, guests have access to a gym, free WiFi in public areas, and a hot tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are other standard amenities.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to August.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

What's there to do around Best Western Plus Newport News Inn & Suites?

This hotel is situated in Central Newport News within a short 8-minute walk of Patrick Henry Mall. You'll also find Newport News Park and Virginia Living Museum within a short drive.

Is there parking available at Best Western Plus Newport News Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Plus Newport News Inn & Suites have a casino?

No, Best Western Plus Newport News Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Newport News Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until August.

Is Best Western Plus Newport News Inn & Suites good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and free breakfast.

Are there hot tubs at Best Western Plus Newport News Inn & Suites?

Yes, this hotel has a spa tub.

Does Best Western Plus Newport News Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Plus Newport News Inn & Suites offers free continental breakfast though there is no restaurant.

Does Best Western Plus Newport News Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Plus Newport News Inn & Suites for a fee of USD 30 per accommodation, per day. A deposit of USD 50 per stay is collected.

Does Best Western Plus Newport News Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Plus Newport News Inn & Suites?

The closest major airport to Best Western Plus Newport News Inn & Suites is Newport News - Williamsburg Intl. Airport (PHF), which is 2.6 mi away (6 minutes by car). Another top airport is Norfolk Intl. Airport (ORF), which is located 26.8 mi away (39-minute drive).

Are there rooms with balconies at Best Western Plus Newport News Inn & Suites?

No, at Best Western Plus Newport News Inn & Suites, there aren't any guestrooms that list a balcony.

Best Western Plus Newport News Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 417 out of 1003 reviews
Rating 8 - Good. 262 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 82 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Francis

Stayed 3 nights in Sep 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN!!!

Coming from out of State but stayed at a Best Western as well worked along in the past & this has been the worse experience. Staying on The 2nd floor went to get ice. The ice machine wasn’t working, had to walk downstairs to be told that it’s not working & to use the 3rd floor one. the room I was In was nasty. There was dried up blood by the sink walls, the bathroom tub has rust & dark stains, the bedroom lamps were holes, and black stains all over. Mind you these lamps shades were beige. Upon opening up the sofa bed there were no extra Linen. And the mattress had no sheets. Had to walk downstairs and ask. Waiting for extra the young lady only provided 1 blanket. So had to return to ask for something as who is going to sleep on just a mattress. Even though we asked for sheets for the sofa we couldn’t even open the sofa bed because how uncomfortable how dirty it looked we just placed the bed sheets on top of the sofa. The next morning I informed the gentleman at front desk that the water in the tub was not going down & was not able to get the water stopper to come back up. He said ok he will have someone take care of it. After returning back in the evening I came back to no one coming in the room. The room wasn’t cleaned, all the dirty linen that I placed By the door was still there as well as the bag of trash. There was no clean linen to use or nothing & no there was no sign placed at the door for privacy or no housekeeping. To finish off there was no Hot water running.
Stayed 2 nights in Oct 2025

2/10 Terrible

Dave

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handicap sold out

Requested a handicap accessible room and did not get it. TV and internet WiFi was constantly up and down. Bathroom was dirty, hair on the sink and bathtub and room had a bad smell. A/C unit ran extremely loud. In room coffee maker did not work
Stayed 2 nights in Oct 2025

4/10 Poor

Dan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Checked in after 9:30 and went to room and the more I looked around, the more disgusting this place was. Mold and staining on the bath ceiling, mold in closet, stained couch cushions, torn curtains. Was supposed to stay a second night but I couldn’t stay there in this dirty, moldy room
Stayed 2 nights in Oct 2025

8/10 Good

Anadi

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Heydy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean perfectly
Stayed 1 night in Sep 2025

10/10 Excellent

Heydy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in Oct 2025

6/10 Okay

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly. Quick check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Stayed 3 nights in Sep 2025

6/10 Okay

Wilma

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was not very clean some area had mildew, mold in the bathroom. Cleanliness needs a lot of improvement.
Stayed 2 nights in Oct 2025

4/10 Poor

Carrie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this Best Western was not great. For some pros though, it is in a good location and right across the road (pretty much) are several dining options and shopping options. For the hotel itself, the staff was okay, but the facility was run-down and really dirty. The floors were sticky in the hotel common areas as well as the room itself. The room smelled terrible, and the couch in the room was visibly filthy and stained. There were spots on the walls that appeared to be either a soda splash or possibly even blood. I ended up getting some disinfectant spray and spraying and wiping down the tile floor area, the chair and desk, and other hard areas. The bed itself did look clean, but I sprayed that down as well. I did not eat breakfast at the facility, and we ended up leaving early due to a family emergency at home, but I would not stay here again.
Stayed 4 nights in Sep 2025

2/10 Terrible

MICHAEL K

Stayed 1 night in Oct 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good keep going to good
Stayed 1 night in Oct 2025

8/10 Good

PAUL

YES
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2025

8/10 Good

Mary J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was friendly. Hot tub was nice
Stayed 1 night in Aug 2025

8/10 Good

Harlan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenient to whole area, and the room was very clean. The staff was helpful and very professional and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

NICOLE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Lynda

Traveled with family
Liked: Staff & service, room comfort
Room felt musty and humid. I was large and the beds were comfortable but the pillows were not very supportive. The bathroom was very large as it was an ADA room. However there was a bath tub that was old and cracked and not wheelchair accessible. I also noticed scaring on the walls in the bathroom and mold on the celing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean, staff friendly, located very near the mall and a Costco. We easy to get to CNU.
Stayed 2 nights in Sep 2025

10/10 Excellent

Celesia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Little stains on the sofa but other wise the room was good.
Stayed 1 night in Sep 2025

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