I stayed at this hotel for one night and it was adequate, inviting, but not well maintained. I walked into the lobby to find another person complaining about the smell of mold. There were two employees in the lobby. Both of them were helpful and pleasant.The location was near a train track, but I didn't find it to be noisy. The decor in the room was pleasant and comfortable. But there was dark mold in the bathroom and few towels. The shower head wouldn't stay in place and made it hard to shower. When I checked out of the hotel, breakfast hadn't been put out yet, even though it was after 8 am. The hotel was expensive, but it was in line with other hotels and probably due to the Labor Day weekend.
Staff was great... the rooms not so great. Wouldn’t recommend.
The carpet was filthy,room smelled awful but it was only for a couple of hours so i dealt with it...please upgrade your hotel..
Location for the post was perfect but there isn't any restaurants close for those that get there late after hours.
Everything was good. The only thing I didn't like was the occupance that were expelled from the premises for being unrespectful to the people sleeping.
Service was excellent. The staff was very friendly. For an older hotel it was in ok shape. Room was clean and comfortable.
I never got to check in. So I need my money back. They said they didn't have a room for me
Loved the fact that you could go between Mulberry Inn and the comfort inn, there was a quick answer back from the general manager about concerns after check in. One down side is the “ breakfast area “so Comfort Inn is to small. Do you really want to walk across the parking lot to have a comfortable place to eat?
Located in North Newport News within a short walk of Fort Eustis, Comfort Inn Newport News/Williamsburg East is within 2 miles (3 km) of Lee Hall Mansion. This 57-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.
The 57 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.
Renovated in 2016, Comfort Inn Newport News/Williamsburg East offers a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
I stayed at this hotel for one night and it was adequate, inviting, but not well maintained. I walked into the lobby to find another person complaining about the smell of mold. There were two employees in the lobby. Both of them were helpful and pleasant.The location was near a train track, but I didn't find it to be noisy. The decor in the room was pleasant and comfortable. But there was dark mold in the bathroom and few towels. The shower head wouldn't stay in place and made it hard to shower. When I checked out of the hotel, breakfast hadn't been put out yet, even though it was after 8 am. The hotel was expensive, but it was in line with other hotels and probably due to the Labor Day weekend.
Staff was great... the rooms not so great. Wouldn’t recommend.
The carpet was filthy,room smelled awful but it was only for a couple of hours so i dealt with it...please upgrade your hotel..
Location for the post was perfect but there isn't any restaurants close for those that get there late after hours.
Thank you for your recent stay and review of the Comfort Inn in Newport News. While the majority of restaurants are approximately 2 miles from the hotel, please always feel free to request our restaurant guide at the front desk and we will gladly give you directions. We do hope you will stay with us again in the future. B. Black General Manager
Everything was good. The only thing I didn't like was the occupance that were expelled from the premises for being unrespectful to the people sleeping.
Thank you so much for your recent stay and review of the Comfort Inn in Newport News. We sincerely work to accommodate all our guest needs and we hope to see you in the near future for another visit. B. Black General Manager
Service was excellent. The staff was very friendly. For an older hotel it was in ok shape. Room was clean and comfortable.
Thank you for your recent stay and review of the Comfort Inn in Newport News. We are so glad that you enjoyed your stay and hope you will pay us another visit soon. B. Black General Manager
I never got to check in. So I need my money back. They said they didn't have a room for me
Since you have not included a name we can not issue a refund if it is warranted. Please contact us to resolve this issue. B. Black General Manager
Loved the fact that you could go between Mulberry Inn and the comfort inn, there was a quick answer back from the general manager about concerns after check in. One down side is the “ breakfast area “so Comfort Inn is to small. Do you really want to walk across the parking lot to have a comfortable place to eat?
Thank you again for your recent stay and review of the Comfort Inn. We are pleased that your visit was a good one, and I do recognize that the breakfast area is small at the Comfort Inn. We do hope that you will consider a return visit in the near future. B. Black General Manager
Please accept our apologies for failing to meet your expectations. We have just reopened and we are working hard to rid the stale state of some rooms. Please visit us again in the near future when these issues should be resolved. B.Black General Manager