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Recent guest reviews

It was convenient staff very nice. Towels not so great.

In all, this was not bad, but there were a few hiccups. We were first given a room that appeared to be very much under construction: furniture piled on a stripped bed, building materials etc. moved about. We had to settle for a room with two beds instead of one. The staff was helpful, but we did not get what we thought we were getting. It could have been much worse, so it worked for us in the end.

It was fine. But the pool is out of commission and there was only one waste can in the room ( none in the bathroom).

I stayed at this hotel for one night and it was adequate, inviting, but not well maintained. I walked into the lobby to find another person complaining about the smell of mold. There were two employees in the lobby. Both of them were helpful and pleasant.The location was near a train track, but I didn't find it to be noisy. The decor in the room was pleasant and comfortable. But there was dark mold in the bathroom and few towels. The shower head wouldn't stay in place and made it hard to shower. When I checked out of the hotel, breakfast hadn't been put out yet, even though it was after 8 am. The hotel was expensive, but it was in line with other hotels and probably due to the Labor Day weekend.

Staff was great... the rooms not so great. Wouldn’t recommend.

The carpet was filthy,room smelled awful but it was only for a couple of hours so i dealt with it...please upgrade your hotel..

Location for the post was perfect but there isn't any restaurants close for those that get there late after hours.

Everything was good. The only thing I didn't like was the occupance that were expelled from the premises for being unrespectful to the people sleeping.

Service was excellent. The staff was very friendly. For an older hotel it was in ok shape. Room was clean and comfortable.

I never got to check in. So I need my money back. They said they didn't have a room for me

Loved the fact that you could go between Mulberry Inn and the comfort inn, there was a quick answer back from the general manager about concerns after check in. One down side is the “ breakfast area “so Comfort Inn is to small. Do you really want to walk across the parking lot to have a comfortable place to eat?

Warwick Blvd Newport News VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Fitness center

Located in North Newport News, Comfort Inn Newport News/Williamsburg East is within a few miles (5 km) of sights such as Lee Hall Mansion and Newport News Park. This 57-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.


Rooms

32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

Comfort Inn Newport News/Williamsburg East features a gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Newport News/Williamsburg East

Everyone (2) Couples (1) Family (13)
4
Family

It was convenient staff very nice. Towels not so great.

By on Oct 27, 2022

Review comment responded on Oct 27, 2022

Hello Traci,It means so much to have earned your business. We appreciate the feedback regarding our staff and also our towels. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4
Family Partner Couples

In all, this was not bad, but there were a few hiccups. We were first given a room that appeared to be very much under construction: furniture piled on a stripped bed, building materials etc. moved about. We had to settle for a room with two beds instead of one. The staff was helpful, but we did not get what we thought we were getting. It could have been much worse, so it worked for us in the end.

By on Jun 17, 2022

Review comment responded on Oct 20, 2022

Hello Daniel,Thank you for your review and comments regarding our staff and comments about our bed. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

5
Family

It was fine. But the pool is out of commission and there was only one waste can in the room ( none in the bathroom).

By on Jun 5, 2022

Review comment responded on Oct 20, 2022

Hello Josephine,Thank you for sharing this honest review and feedback about our room as well as our pool. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

3
Everyone

I stayed at this hotel for one night and it was adequate, inviting, but not well maintained. I walked into the lobby to find another person complaining about the smell of mold. There were two employees in the lobby. Both of them were helpful and pleasant.The location was near a train track, but I didn't find it to be noisy. The decor in the room was pleasant and comfortable. But there was dark mold in the bathroom and few towels. The shower head wouldn't stay in place and made it hard to shower. When I checked out of the hotel, breakfast hadn't been put out yet, even though it was after 8 am. The hotel was expensive, but it was in line with other hotels and probably due to the Labor Day weekend.

By on Sep 10, 2021

1
Family

Staff was great... the rooms not so great. Wouldn’t recommend.

By on Jul 29, 2021

3
Everyone

By on Apr 25, 2021

2
Family with small children Family

The carpet was filthy,room smelled awful but it was only for a couple of hours so i dealt with it...please upgrade your hotel..

By on Jul 9, 2020

Review comment responded on Jul 9, 2020

Please accept our apologies for failing to meet your expectations. We have just reopened and we are working hard to rid the stale state of some rooms. Please visit us again in the near future when these issues should be resolved. B.Black General Manager

4
Family Family

Location for the post was perfect but there isn't any restaurants close for those that get there late after hours.

By on Mar 12, 2020

Review comment responded on Mar 12, 2020

Thank you for your recent stay and review of the Comfort Inn in Newport News. While the majority of restaurants are approximately 2 miles from the hotel, please always feel free to request our restaurant guide at the front desk and we will gladly give you directions. We do hope you will stay with us again in the future. B. Black General Manager

4
Family

Everything was good. The only thing I didn't like was the occupance that were expelled from the premises for being unrespectful to the people sleeping.

By on Mar 9, 2020

Review comment responded on Mar 10, 2020

Thank you so much for your recent stay and review of the Comfort Inn in Newport News. We sincerely work to accommodate all our guest needs and we hope to see you in the near future for another visit. B. Black General Manager

4
Family

Service was excellent. The staff was very friendly. For an older hotel it was in ok shape. Room was clean and comfortable.

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thank you for your recent stay and review of the Comfort Inn in Newport News. We are so glad that you enjoyed your stay and hope you will pay us another visit soon. B. Black General Manager

Comfort Inn Newport News/Williamsburg East

16890 Warwick Blvd, Newport News, VA 23603
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