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Recent guest reviews

Very clean, staff is super friendly and helpful. You’ll melt the moment you lay down.

Room looked like it hadn’t been thoroughly vacuumed, the bathroom floor needed to be mopped, and the entry door stuck at the top so it had to be slammed shut. That said, the hotel was spacious and clean with ample parking. Very pet friendly as well. Nice burgers joint down stairs with full bar and they served an excellent complimentary full breakfast. If in the area again will definitely consider staying again.

The rooms are very clean

The property is updated however, we had to deal with ants in our bath room and sleeping area. Efforts made by facility engineers did not help. The interstate noise is loud not to mention you can hear everything when people are walking pass your room and you can hear events coming from the conference room area.

A little bit hard to locate on your first visit.

Very nice staff...great location and the room was perfect for my family!! I only wish I could've stayed longer.

Only provided 2 bath towel/cloths for 4 people (2 adults, 2 children); and when requested for more, was denied. The Keurig machine didn't work, a few electrical outlets were not working properly, the shower head in the bathroom was spitting water from everywhere, even the bath faucet spewed water towards the wall. There was a bug on the wall we first arrived, and that was unpleased to see to say the least. And we could not receive an extra blanket/comforter for one bed, in a double room!

Clean, great staff, noisy on interstate side. Good location

Location good. Very noisy next to interstate In on Sat. no makeup room on Sun said pull out sofa, for 3rd person, no sofa. Expensive breakfast, was a redo but not a very good one

Parking lot had a lot of trash laying around, other than that it was fine.

Courteous staff. Clean rooms, central location. We enjoyed being tucked away from the main highway but close to restaurants and shopping.

The staff was very friendly and courteous. The front desk guy helped us with finding a restaurant that was good to eat at.

Great hotel. Bed was super comfy and the room was nice and clean.

The first key card to my room didn't work, so I had to take all my stuff back to the lobby and get a new card. Then when they gave me a new card, it worked but a family was already in the room. I walked in on the changing to swim in the pool. Then it took 10 - 15 minutes to get me a new room. Other than that, the hotel was good.

The computers were down when we arrived at checkin - the staff was quick to adjust and manually check in the guests, It was nice seeing how well they worked together and adapted to a rough situation with smiles on their faces.

The room was well lit, had sufficient data hookups, and the bed was very comfortable.

Nice hotel and it was nice they gave my daughter 2 free meals. I was expecting the breakfast to be the standard buffet, but I was able to call and order off the full breakfast menu complimentary. The rooms were very clean and beds were comfortable. We will definitely stay here again.

Omni Blvd Newport News VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located in Central Newport News, Holiday Inn Newport News - Hampton, an IHG Hotel is within a 10-minute drive of popular attractions such as Patrick Henry Mall and Boo Williams Sportplex. This 183-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 9 AM.


Rooms

42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Guests staying at Holiday Inn Newport News - Hampton, an IHG Hotel enjoy an indoor pool, a gym, and free WiFi in public areas. There's limited parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible (Hearing, Roll-In Shower, Mini Fridge)

1 King Bed | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility, Mini Fridge)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Newport News - Hampton, an IHG Hotel

Everyone (20) Couples (3) Family (9)
5
Family

Very clean, staff is super friendly and helpful. You’ll melt the moment you lay down.

By on Jun 14, 2022

Review comment responded on Jun 14, 2022

Asia, Thank you for your positive feedback. We are happy to hear that you enjoyed your stay with us, and appreciate your positive comments regarding our clean hotel. Our team has made it our top priority to ensure that every guest has an exceptionally clean and comfortable stay, especially during this time. Sincerely,

4
Partner Couples

Room looked like it hadn’t been thoroughly vacuumed, the bathroom floor needed to be mopped, and the entry door stuck at the top so it had to be slammed shut. That said, the hotel was spacious and clean with ample parking. Very pet friendly as well. Nice burgers joint down stairs with full bar and they served an excellent complimentary full breakfast. If in the area again will definitely consider staying again.

By on Nov 29, 2021

Review comment responded on Dec 21, 2021

Thank you for choosing to stay at Holiday Inn Newport News - Hampton and providing your valuable feedback. We're glad you enjoyed your stay overall, however, we do apologize for the issues and inconveniences you experienced. We will share your comments directly with our hotel team in order to provide the best possible stay in the future.

5
Everyone

The rooms are very clean

By on Nov 14, 2021

Review comment responded on Nov 15, 2021

Seeing that you had a top-tier experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Holiday Inn Newport News - Hampton. We look forward to serving you for many years to come! Sincerely, Your Guest Services Team at Holiday Inn Newport News

2
Everyone

The property is updated however, we had to deal with ants in our bath room and sleeping area. Efforts made by facility engineers did not help. The interstate noise is loud not to mention you can hear everything when people are walking pass your room and you can hear events coming from the conference room area.

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Thank you for taking the time to share your valuable feedback and sincerely apologize for falling short of not only meeting your expectations, but ours as well. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

5
Everyone

A little bit hard to locate on your first visit.

By , from Woodbridge on Sep 25, 2021

Review comment responded on Sep 26, 2021

Thank you for the positive rating! We appreciate your feedback and look forward to welcoming you back in the future.

5
Family with small children

Very nice staff...great location and the room was perfect for my family!! I only wish I could've stayed longer.

By on Aug 15, 2021

Review comment responded on Aug 18, 2021

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Holiday Inn Newport News - Hampton. If you have any further questions, please give us a call. We're always happy to help!

5
Everyone

By on Jan 31, 2021

Review comment responded on Feb 11, 2021

Thank you for the positive rating! We appreciate your feedback and look forward to welcoming you back in the future

2
Family

Only provided 2 bath towel/cloths for 4 people (2 adults, 2 children); and when requested for more, was denied. The Keurig machine didn't work, a few electrical outlets were not working properly, the shower head in the bathroom was spitting water from everywhere, even the bath faucet spewed water towards the wall. There was a bug on the wall we first arrived, and that was unpleased to see to say the least. And we could not receive an extra blanket/comforter for one bed, in a double room!

By , from Georgia on Jan 26, 2021

Review comment responded on Jan 30, 2021

We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

4
Family Family

Clean, great staff, noisy on interstate side. Good location

By , from Salt lake city on Dec 7, 2020

Review comment responded on Dec 8, 2020

Thank you for the positive rating! We appreciate your feedback and look forward to welcoming you back in the future.

2
Family Family

Location good. Very noisy next to interstate In on Sat. no makeup room on Sun said pull out sofa, for 3rd person, no sofa. Expensive breakfast, was a redo but not a very good one

By , from North Carolina on Dec 1, 2020

Review comment responded on Dec 1, 2020

Thank you for choosing to stay at Holiday Inn Newport News - Hampton and providing your valuable feedback. We're glad you enjoyed your stay overall, however, we do apologize for the issues and inconveniences you experienced. We will share your comments directly with our hotel team in order to provide the best possible stay in the future.

Holiday Inn Newport News - Hampton, an IHG Hotel

980 Omni Blvd, Newport News, VA 23606
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