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Recent guest reviews

Only provided 2 bath towel/cloths for 4 people (2 adults, 2 children); and when requested for more, was denied. The Keurig machine didn't work, a few electrical outlets were not working properly, the shower head in the bathroom was spitting water from everywhere, even the bath faucet spewed water towards the wall. There was a bug on the wall we first arrived, and that was unpleased to see to say the least. And we could not receive an extra blanket/comforter for one bed, in a double room!

Clean, great staff, noisy on interstate side. Good location

Location good. Very noisy next to interstate In on Sat. no makeup room on Sun said pull out sofa, for 3rd person, no sofa. Expensive breakfast, was a redo but not a very good one

Parking lot had a lot of trash laying around, other than that it was fine.

Courteous staff. Clean rooms, central location. We enjoyed being tucked away from the main highway but close to restaurants and shopping.

The staff was very friendly and courteous. The front desk guy helped us with finding a restaurant that was good to eat at.

Great hotel. Bed was super comfy and the room was nice and clean.

The first key card to my room didn't work, so I had to take all my stuff back to the lobby and get a new card. Then when they gave me a new card, it worked but a family was already in the room. I walked in on the changing to swim in the pool. Then it took 10 - 15 minutes to get me a new room. Other than that, the hotel was good.

The computers were down when we arrived at checkin - the staff was quick to adjust and manually check in the guests, It was nice seeing how well they worked together and adapted to a rough situation with smiles on their faces.

The room was well lit, had sufficient data hookups, and the bed was very comfortable.

Nice hotel and it was nice they gave my daughter 2 free meals. I was expecting the breakfast to be the standard buffet, but I was able to call and order off the full breakfast menu complimentary. The rooms were very clean and beds were comfortable. We will definitely stay here again.

I liked the professionalism as well as the cleanliness.

This was a nice place although we paid 290 a night because of jazz festival which was a bit steep for what it is . The food at the restaurant was “ ok “ The room clean and nicely appointed . Maintenance man was extra nice and came and checked out the refrigerator and brought us a bin with ice . He was great / Joe M . I would stay again but not for that price .

beautiful property; beautiful and unique; building;

We enjoyed our time there from the time we entered the hotel until the time we checked out. The staff was friendly and check in was super easy. There was a restaurant (Burger Theory) and coffee area there, which were a nice surprise. Overall, the common areas of the hotel were clean and spacious with good lighting and modern decor. The fitness area was standard (3 treadmills, 2 bikes/ellipticals, weight machine, mats, etc). Restrooms were located in the fitness room, which was an added benefit. The indoor pool area was very nice (I just wish we would have brought our swim attire). Our room (king bed with sofa bed) was very clean and modern with a roll-away desk, hall tree with mirror, plenty of phone/computer chargers), refrigerator and microwave. The bed slept quite well! My only con was that we weren't able to get breakfast because it didn't start until 7am and we had to leave by 6:45am; which is not a fault of the hotel, just one of those situations that occurs. The hotel was only 5-10 minutes away from shopping areas (Walmart, grocery stores, restaurants). I highly recommend this hotel to others. This is now our hotel of choice from here on out when visiting the Hampton area.

Omni Blvd Newport News VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Central Newport News within 2 miles (3 km) of Sentara Port Warwick, Holiday Inn Newport News - Hampton is within a few miles (5 km) of Virginia Living Museum. This 3.5-star hotel has 183 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 9 AM.


Rooms

Holiday Inn Newport News - Hampton's 183 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities.


Property features

Guests staying at Holiday Inn Newport News - Hampton enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower, Mini Fridge)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility, Mini Fridge)

2 Queen Beds | Sleeps 4

King with Sofa Bed, Mini Fridge, Microwave

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Newport News - Hampton

Everyone (17) Couples (2) Family (8)
5
Everyone

By on Jan 31, 2021

Review comment responded on Feb 11, 2021

Thank you for the positive rating! We appreciate your feedback and look forward to welcoming you back in the future

2
Family

Only provided 2 bath towel/cloths for 4 people (2 adults, 2 children); and when requested for more, was denied. The Keurig machine didn't work, a few electrical outlets were not working properly, the shower head in the bathroom was spitting water from everywhere, even the bath faucet spewed water towards the wall. There was a bug on the wall we first arrived, and that was unpleased to see to say the least. And we could not receive an extra blanket/comforter for one bed, in a double room!

By , from Georgia on Jan 26, 2021

Review comment responded on Jan 30, 2021

We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

4
Family Family

Clean, great staff, noisy on interstate side. Good location

By , from Salt lake city on Dec 7, 2020

Review comment responded on Dec 8, 2020

Thank you for the positive rating! We appreciate your feedback and look forward to welcoming you back in the future.

2
Family Family

Location good. Very noisy next to interstate In on Sat. no makeup room on Sun said pull out sofa, for 3rd person, no sofa. Expensive breakfast, was a redo but not a very good one

By , from North Carolina on Dec 1, 2020

Review comment responded on Dec 1, 2020

Thank you for choosing to stay at Holiday Inn Newport News - Hampton and providing your valuable feedback. We're glad you enjoyed your stay overall, however, we do apologize for the issues and inconveniences you experienced. We will share your comments directly with our hotel team in order to provide the best possible stay in the future.

4
Family with small children Family

Parking lot had a lot of trash laying around, other than that it was fine.

By , from Tx on Oct 13, 2020

Review comment responded on Nov 18, 2020

Thank you for choosing to stay with us and providing your honest feedback. We appreciate your feedback of our hotel and service. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority.

5
Partner Couples

Courteous staff. Clean rooms, central location. We enjoyed being tucked away from the main highway but close to restaurants and shopping.

By , from North Carolina on Aug 27, 2020

Review comment responded on Aug 31, 2020

Thank you for the 5 STARS! Glad you had a wonderful time here at the Holiday Inn Newport News. Hope to see you again soon. Take care, Liz Parker, General Manager

5
Family

The staff was very friendly and courteous. The front desk guy helped us with finding a restaurant that was good to eat at.

By , from Richmond Va on Jul 6, 2020

5
Everyone

Great hotel. Bed was super comfy and the room was nice and clean.

By , from Philadelphia on Mar 13, 2020

Review comment responded on Sep 9, 2020

Nate, Thank you for your wonderful review! We're so glad we were able to provide you with exceptional hospitality during your stay, as we always strive to provide the best guest experience possible.

3
Everyone

The first key card to my room didn't work, so I had to take all my stuff back to the lobby and get a new card. Then when they gave me a new card, it worked but a family was already in the room. I walked in on the changing to swim in the pool. Then it took 10 - 15 minutes to get me a new room. Other than that, the hotel was good.

By on Mar 3, 2020

Review comment responded on Sep 9, 2020

Verified Traveler, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

4
Partner Couples

The computers were down when we arrived at checkin - the staff was quick to adjust and manually check in the guests, It was nice seeing how well they worked together and adapted to a rough situation with smiles on their faces.

By on Feb 22, 2020

Review comment responded on Sep 9, 2020

Verified Traveler, Thank you for your wonderful review! We're so glad we were able to provide you with exceptional hospitality during your stay, as we always strive to provide the best guest experience possible.

Holiday Inn Newport News - Hampton

980 Omni Blvd, Newport News, VA 23606
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