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Recent guest reviews

My son stationed In Newport News and we visit him to celebrate his birthday. We stayed in Courtyard by Marriott and that was Nice hotel in quite zone. Close to everything and tucked away from noises. Pleasant ladies (Starr) served us great blueberry ricotta pancakes with coffee (for fee). Everyone in Hotel were great!!! Only one thing I will correct is coffee. Even “strongest & darkest” coffee was weak. Thanks 🌹

I was there for my son's graduation from the Coast Guard training school . The hotel is nice and close to food and close to the airport. Right across from the mall. But the staff was nasty. My room was not cleaned my tub was nasty the toilet already had poo stains in it my bed was not made they just threw the covers on top of towels and things that I left on the bed. My floor was not vacuumed. until I called downstairs and the person that was down there a young man hung up on me. They sent an old man up there in the middle of the night to clean my room. The old gentleman was nice. But most of the staff was nasty. I have been staying at the Marriott for 30 years or more and I have never experienced anything like this

Hotel was very clean. All the staff was very friendly. Would definitely recommend!!!!

Orbitz listed that free newspaper was included...it was not No continental breakfast although room price was at least $175 after taxes per night. Room Trashcan was not emptied the first night of my stay and housekeeper also failed to replenish coffee supply for room after first night. Front desk attendant was very helpful and courteous. Not the best deal for money spent however.

The hotel was easy to get to from the airport and the staff were very helpful in checking us in and letting us know what the hotel lobby offered. The rooms were clean and spacious and allowed my wife and I to relax and enjoy our vacation. We would definitely use this hotel chain for future travels.

You need new mattresses, comfortersand pillows!! Call the ithaca courtyard marriot and ask them where they got theirs b/c you need new ones badly!!

Front desk staff and maids extremely helpful and pleasant

Check in was 3 pm, we arrived at 6pm and our room and another guest room still wasn't ready. After hours of driving, the last thing you want to do is have to wait in the lobby for 30 min while they "clean" your room. Staff did not seem apologetic and they did not offer us a drink or anything to try and make up for their delay... free breakfast would have been nice, but no. Tub was clogged causing nasty water back up during my sons shower. Repeatedly had to exchange key cards for not working. Other than that it was ok, nothing special

The lady who works days M-F is the BEST! She made sure we got our room early since we were awake all night. She always had a smile and made sure we were happy. She deserves a raise! A huge thank you to her for making us feel at home.

The stay was very nice from the staff to the rooms,i give them all excellent!!!!!!!!!!!!!!

Close to the airport, nice and quiet, clean. That's about it.

The hotel was great. You can tell its new, everything was very clean and the staff was great. I would recommend staying here

This hotel was almost 10 miles from the venue. The town surrounding the hotel is very quaint. Within walking distance to three restaurants. The beds are very comfortable.

My only complaint with this hotel is that when we made the reservation, the pictures were a bit misleading regarding which amenities were included in our particular room. So, when you make a reservation, be sure to check the list of amenities carefully. The service was great and our room was very clean and comfortable.

The staff was all extremely helpful and friendly and the room was spacious and beautiful and was very clean. It was a great couple days away from work and stress.

My husband and I enjoyed our stay, Wish we could have stayed longer. The staff was great from the time we checked in. Until we left. The rooms were clean first thing I always check The location was good definitely would stay there again. Ate there twice Happy Hour and Breakfast Breakfast was good and cheaper than the Waffle House Work out facilities were good Relaxed outside after work out

I've stayed here several times. It's always a good experience.

Everywhere you turn, you know anyone at this hotel can help. It was as if the place was run by concierges that could offer entertainment suggestions dining advice or local weather. Overall I'd say a great bunch of people were on staff at all hours of the day. We arrived at 2AM one moring to a bright and cheerful receptionist. (How is beyond me)

Perfect stay, staff was completely helpful Dinning room was clean, bright.

Saint Johns Road Newport News VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in North Newport News within a 15-minute walk of Patrick Henry Mall, Courtyard by Marriott Newport News Airport is within a few miles (5 km) of Hampton Roads Iceplex. This 3-star hotel has 120 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

All of Courtyard by Marriott Newport News Airport's 120 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and free newspapers. 27-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Other amenities include free local calls, hair dryers, and safes.


Property features

At Courtyard by Marriott Newport News Airport, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 1 Bedroom

Queen 2 | Sleeps 6

Guest reviews for Courtyard by Marriott Newport News Airport

Everyone (12) Business (5) Couples (6) Family (5) Other (1) Friends (3)
4
Everyone

By on Jul 20, 2019

4

visit our son

Everyone

My son stationed In Newport News and we visit him to celebrate his birthday. We stayed in Courtyard by Marriott and that was Nice hotel in quite zone. Close to everything and tucked away from noises. Pleasant ladies (Starr) served us great blueberry ricotta pancakes with coffee (for fee). Everyone in Hotel were great!!! Only one thing I will correct is coffee. Even “strongest & darkest” coffee was weak. Thanks 🌹

By , from New York on Aug 27, 2018

2

rewards member

Everyone

I was there for my son's graduation from the Coast Guard training school . The hotel is nice and close to food and close to the airport. Right across from the mall. But the staff was nasty. My room was not cleaned my tub was nasty the toilet already had poo stains in it my bed was not made they just threw the covers on top of towels and things that I left on the bed. My floor was not vacuumed. until I called downstairs and the person that was down there a young man hung up on me. They sent an old man up there in the middle of the night to clean my room. The old gentleman was nice. But most of the staff was nasty. I have been staying at the Marriott for 30 years or more and I have never experienced anything like this

By on Aug 16, 2018

5
Everyone

Hotel was very clean. All the staff was very friendly. Would definitely recommend!!!!

By , from Newport News, VA on Jul 31, 2018

3
Everyone

Orbitz listed that free newspaper was included...it was not No continental breakfast although room price was at least $175 after taxes per night. Room Trashcan was not emptied the first night of my stay and housekeeper also failed to replenish coffee supply for room after first night. Front desk attendant was very helpful and courteous. Not the best deal for money spent however.

By , from salem va on Jul 16, 2018

5

great experience!

Everyone

The hotel was easy to get to from the airport and the staff were very helpful in checking us in and letting us know what the hotel lobby offered. The rooms were clean and spacious and allowed my wife and I to relax and enjoy our vacation. We would definitely use this hotel chain for future travels.

By on Dec 8, 2017

3
Everyone

You need new mattresses, comfortersand pillows!! Call the ithaca courtyard marriot and ask them where they got theirs b/c you need new ones badly!!

By , from ny on Nov 19, 2017

4

great staff,

Everyone

Front desk staff and maids extremely helpful and pleasant

By , from St Pete Beach, Florida on Sep 15, 2017

Review comment responded on Nov 7, 2017

We are glad that our staff was friendly and helpful. We look forward to your visit back with us.

2
Everyone

Check in was 3 pm, we arrived at 6pm and our room and another guest room still wasn't ready. After hours of driving, the last thing you want to do is have to wait in the lobby for 30 min while they "clean" your room. Staff did not seem apologetic and they did not offer us a drink or anything to try and make up for their delay... free breakfast would have been nice, but no. Tub was clogged causing nasty water back up during my sons shower. Repeatedly had to exchange key cards for not working. Other than that it was ok, nothing special

By , from Ohio on Jul 6, 2017

Review comment responded on Aug 12, 2017

We do apologize for the inconvenience that this may have caused you. We strive to be the best. Hopefully the next time you visit us we live up to our standards.

5

wonderful day staff

Everyone

The lady who works days M-F is the BEST! She made sure we got our room early since we were awake all night. She always had a smile and made sure we were happy. She deserves a raise! A huge thank you to her for making us feel at home.

By , from Oregon on Feb 16, 2017

Courtyard by Marriott Newport News Airport

530 Saint Johns Road, Newport News, VA 23602
url importing https://www.orbitz.com/Newport-News-Hotels-Courtyard-by-Marriott-Newport-News-Airport.h2025649-p2.Hotel-Reviews