Newport News Inn

Room and bathroom were clean. Freeze, microwave, TV, AC in room. HDMI cable is provided on TV. Comfortable bed. There are restaurants close by. I had a good night sleep with little to no noise outside.

The Newport News Inn is an older place with no frills in the room. Outside doors facing parking lot which is a enclosed square, entrance by office. No coffee pot but had mini fridge and microwave. No breakfast area but Cracker Barrel just down road. Room & bathroom was clean. Water pressure and temp was great. Air Conditioner could use a cleaning on vents, but worked. Price was great by going thru Hotels.com membership.

So I took my boys on a last minute trip to the beach yesterday and we stayed here. Firstly, the reception person was rude. secondly there was not enough towels(thankfully I had an extra packed), no shampoo , and only one bar of soap. Yes we had plenty of hot water, yes one of the beds was comfortable-the other wasn't- and the heater/ac unit worked great. But, I would definitely not stay here again. Wifi was terrible too.

Debated between giving this a 2 or a 3 rating but then decided it was a hair below average, so went with a two. You read and decide. We arrived around 10 at night & the office was locked tight, and dark. Pulled to the security window, rang the buzzer, & a man appeared & checked us in promptly. Parking was terribly cramped & only three spots left when we arrived. One was handicapped. Room had horrible smell so we went & bought Febreze & sprayed & let it air out a while. Fridge got cool, not cold. Air conditioning didn't work. We had left it on to help air out the place, then went to the store, & room was barely cooler when we returned. Realized only fan, not air, was working. Turned off & on several times (since office was locked & no vacancy sign was taped to night window). Still didn't work. Flipped switch back & forth as fast and as often as we could for a while & it finally started working. We didn't dare touch it again so we about froze to death by morning...but better then heat exhaustion, I guess. The crowd hanging out around the parking area was a little loud when we first got there, but it calmed down at a decent hour. Don't think I'd leave anything valuable in the car with the folks hanging out there, but then again, I live in a super safe community (and, to be honest, I'm just not comfortable with commotion outside my door).

A very pleasant surprise. Very basic, no frills motel, but with everything need for a few nights. Located on Jefferson Ave. which gives you access lots of restaurants and shopping. Motel is old, but neat and clean very inexpensive and quiet. If you don't need all the bells and whistles, just a place to rest your head this is for you. Housekeeping staff does an excellent job. The owner/manager is on site and on top of things. will use again when we are in the area and recommend.

My wife was researching places to stay near Virginia Beach. She found the Newport News Inn. For the price I was not expecting much, in fact I expected a horror show. I was more than surprised when we arrived. Was it the Four Seasons? No. The Newport News Inn was a great value. It was clean and seemed newly remodeled. We received more than we paid for. Bathroom was really small, nothing special in amenities, but it suited us more than fine. We intended to get into Newport News the day before, but got lost and it got late. We called ahead to tell the Newport News Inn we still were coming, charge us, we'll be there the following day. We decided to take a room around wherever the hell it was. We found an Econolodge available. How bad cvould it be. We were desperate to sleep. The greasy guy behind the desk charged us 3 and a half times what we paid for a night at the Newport News Inn. It was truly a dive and I considered sleeping in the car(too hot, too much luggage). I kid you not, I turned on the desk lamp and a cockroach literally fell from inside the shade somewhere. It fell on the desk, on it's back, struggling to turn itself over. After 30 seconds of shock on my part, the roach just stopped moving. It's like it had a heart attack and just gave up the ghost. I'll refrain from the rest of the night in that room, because it's really about the Newport News Inn. I suppose what I am getting at is this... The NNI did a lot with what it had, for the price. It was clean. There is no need to let your motel degrade, at the cost of customer satisfaction and repeat business. It certainly seemed as though that was the Econolodge business model. On the other hand, "We aren't real fancy, but we'll try our best. We hope you'll think of us next time. We won't treat you like desperate animals with their backs against the wall." seemed more like NNI. I don't write reviews, but benefitted from them. I thought I owed the NNI a review after the Econolodge nightmare. As for the Ecconolodge's reader service card "greasy guy" proudly asked us to fill out(are you kidding me? He actually gave me a reader service card... I took it home(I wasn't turning it in at the desk), folded the cockroach in it and mailed it to corporate with a nice note.