I really tried to give this place a go. Not a family place. Dirty. Wore a jacket in the pool area because it was so cold my kids would not swim. I could hear the room across from me and so could my kids and it wasn't PG. I would not recommend this place unless you are by yourself and just travel through for 1 night of rest.
We liked the pool. We did not like the condition of the property or the cleanliness of the room.
It was clean inside, outside not. No pool or breakfast even though the rest of the world is opening. Please make this clarification on hotels info. I would have stayed elsewhere it was very disappointing.
It was disappointing that the pool wasn’t open when it was the first photo in the site. The checkin was super easy and staff very accommodating.
Don’t waste your money staying at this hotel. When we arrived we were given a dirty room to which we had to ask to be cleaned. The door knob to the bathroom literally fell off in my hand. The front desk and cleaning staff were rude. They wouldn’t give us fresh towels for the room and said we had to return the used ones in order to get new towels. Who does that?!! The overall condition of the hotel was also rundown. Stat somewhere else... seriously!!!
I use this property every time I go to Newport News and it doesn't disappoint. It's always clean and the beds are so comfortable. Without Covid restrictions they have an awesome breakfast, but with them they still offer things to take to your room.
Very clean. Always a great experience at these properties. With Covid in effect the pool and gym are closed. Also breakfast is a get it and go thing now but is offered.
I like the price and the location. The hotel was hot, the air conditioning provided very little relief from the heat. The WiFi was very poor. The breakfast was grab and go and the pool was closed, which I understand due to caronavirus. The staff was very pleasant.
Everything went well. My only concern was there was no hand sanitizer at the breakfast grab and go. There was no hand sanitizer present at all for their patrons entering and leaving the hotel. With the pandemic around us it would’ve been nice to see an encouragement of hand hygiene as individuals arrived and departed from the hotel, along with the hand hygiene encouragement at the grab and go breakfast. I suggested hand sanitizer at the grab and go but was told that they did not have to follow that guideline and people should wear gloves and face mask. Overall, it was a good hotel for the price.
When I checked into my first room, it had not been cleaned at all, I had to check to make sure there wasn't anyone still in the room trash was everywhere and linen balled up bath room dirty. I guess the previous guest hat a party. The outside of the front of the hotel has cigarette butts everywhere and I found two bugs in the Bathroom who didn't even contribute to the cost of the room. As the old saying goes, " You get what you pay for.......
The staff were very friendly and helpful. It was a very nice experience
They are remodeling so large furniture boxes EVERYWHERE. It was very clean and comfortable otherwise People staying above me made a heard of elephants sound like cats. ☹
The woman who checked me in at the front desk was cheerful and very accommodating.
good breakfast, friendly staff. Bathrooms need to be more clean, towels had big wholes. nightstands had dust
the night staff was totally accommodating with anything me and/or the kids asked for (even made cookies) but then the next mornings staff had a mean older lady and a man that seemed to be husband and wife, he said something to her in another language she then came and took up all the breakfast items as were making plates (in a rude manner) for my last kid and myself, it was a total of 4 of us including myself. I then asked her if i can atleast give my daughter the waffle that was in the middle of being made she said its after 9:30 and it was 9:36 she continued to clean up and we left the hotel. we will not be visiting here anymore and will in no fashion advertise, for them.
Problems with toilet, pool water was cold when I placed my foot in, breakfast was okay
Country Inn & Suites by Radisson, Newport News South, VA is located within a few miles (5 km) of Hampton Roads Iceplex and Sentara Port Warwick. This 3-star hotel has 64 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 8:30 AM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Country Inn & Suites by Radisson, Newport News South, VA enjoy access to free WiFi in public areas, conference space, and a business center. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a library, and express check-out.
I really tried to give this place a go. Not a family place. Dirty. Wore a jacket in the pool area because it was so cold my kids would not swim. I could hear the room across from me and so could my kids and it wasn't PG. I would not recommend this place unless you are by yourself and just travel through for 1 night of rest.
We liked the pool. We did not like the condition of the property or the cleanliness of the room.
Thank you for your rating. I will address this directly.
It was clean inside, outside not. No pool or breakfast even though the rest of the world is opening. Please make this clarification on hotels info. I would have stayed elsewhere it was very disappointing.
We appreciate your time to give us your valuable feedback. We will surly work on you suggestions. Your words have made our day.
It was disappointing that the pool wasn’t open when it was the first photo in the site. The checkin was super easy and staff very accommodating.
I am so sorry but due to covid-19 restrictions we are not allowed to open the pool until further notice from county.
Don’t waste your money staying at this hotel. When we arrived we were given a dirty room to which we had to ask to be cleaned. The door knob to the bathroom literally fell off in my hand. The front desk and cleaning staff were rude. They wouldn’t give us fresh towels for the room and said we had to return the used ones in order to get new towels. Who does that?!! The overall condition of the hotel was also rundown. Stat somewhere else... seriously!!!
Thank you so much for your time to response I will address the issues directly and assure that it will not repeat in the future.
I use this property every time I go to Newport News and it doesn't disappoint. It's always clean and the beds are so comfortable. Without Covid restrictions they have an awesome breakfast, but with them they still offer things to take to your room.
Thank you so much for your feedback, we would love to serve you again and hope to see you soon.
Very clean. Always a great experience at these properties. With Covid in effect the pool and gym are closed. Also breakfast is a get it and go thing now but is offered.
Thank you so much for your response. We would love to serve you again. Hope to see you soon.
I like the price and the location. The hotel was hot, the air conditioning provided very little relief from the heat. The WiFi was very poor. The breakfast was grab and go and the pool was closed, which I understand due to caronavirus. The staff was very pleasant.
Everything went well. My only concern was there was no hand sanitizer at the breakfast grab and go. There was no hand sanitizer present at all for their patrons entering and leaving the hotel. With the pandemic around us it would’ve been nice to see an encouragement of hand hygiene as individuals arrived and departed from the hotel, along with the hand hygiene encouragement at the grab and go breakfast. I suggested hand sanitizer at the grab and go but was told that they did not have to follow that guideline and people should wear gloves and face mask. Overall, it was a good hotel for the price.
When I checked into my first room, it had not been cleaned at all, I had to check to make sure there wasn't anyone still in the room trash was everywhere and linen balled up bath room dirty. I guess the previous guest hat a party. The outside of the front of the hotel has cigarette butts everywhere and I found two bugs in the Bathroom who didn't even contribute to the cost of the room. As the old saying goes, " You get what you pay for.......
We appreciate your feedback and are sorry for the experience. We will surly work on your concerns and make sure your next visit will be exceeding your expectation.