First off, i rarely write negative reviews. I'm pretty low key that way. But...Quite possibly the worst hotel we have ever stayed in. The room reeked of smoke. There was a sink hole in the soggy, carpeted floor, a 1/4" gap between our door and the hallway, the deadbolt didn't work at all. We are non-smokers and the smoke was so strong in our room the first night that it was hard to breathe. The towels looked unwashed and the shampoo was obviously used. The neighborhood around the hotel wasn't the bedt either. We ultimately ended up leaving early to check into a better, safer place, and lost our money for the remaining two nights.
The entire hotel smelled like cigarette... very dissapointed..
Cozy and convenient. Area the hotel is in isnt the safest
It was ok for the price. Sheets had cigarette burn holes and we had to plug the microwave in another outlet because the extension cord it was plugged into did not work.
The staff was amazing. She helped me out with adding a night. Great house keeping as well.
the people at the property were very pleasant and easy to work with
Good for travelling, if you are doing buisiness in that area.
I like everything.room was clean. The peoples that is working their was great
Very utilitarian. Understaffed. Otherwise fine. You’re asking me for a free review and requiring more???
The staff and the rooms were very nice. Would stay there again the price was good for my budget. The only thing was I normally staff at a hotel with contential breakfast and they didnt service anything but tea and coffee. They also need a television station outline so you know whst channels are on the television.
Front desk employee rude.wouldnt accommodate after a mess up which was on their end.
My experience at this hotel was good, I enjoyed my stay.
I had a overnight stay and I was pleasantly surprised at the quality of the rooms and the Hotel in general. Clean, Quiet and Friendly. Hotel is located of a busy road and right next to the highway but you would never know that once you are in your room. Cable TV and HD TV were a huge plus for me. Got to watch some of my favorite cable shows. In the Morning breakfast was Hot and Surprisingly good. Free Wi-Fi is always a good thing.
Great service. Amazing Friendly and Courteous staff. Room was in the Far end of the Hotel on the ground floor but was still nice and quiet and I never experienced any noise or disturbances. Room Was clean. Fresh Linens, Towels, and Toiletries were provided Wifi was consistent without any dropped connections. Continental Breakfast was standard Hotel food bt was always hot and fresh. I will definitely stay here again on my travels.
Small Overnight stay that turned into an extended stay and everything has been amazing. Jay And Stephanie have been extremely accommodating to my needs. They always welcomed me with a smile. The rooms are extremely clean, Mine was a non-smoking. The TV channel selection is great for the area, Fully stocked Vending Machines, On-Site Laundry Machines which were very convenient for me. The beds are extremely comfortable. Plenty of Pillow and Clean linen The Continental Breakfast is always Fresh Eggs, Biscuits, Sausage, Waffles all fresh Would definitely stay here again.
City Center Inn Newport News - Hampton places you within a 10-minute drive of popular sights such as Patrick Henry Mall and Christopher Newport University. This 59-room motel has free in-room WiFi, free self parking, and a gym.
All 59 rooms feature microwaves, refrigerators, and coffee makers. 30-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At City Center Inn Newport News - Hampton, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a meeting room, and express check-out.
First off, i rarely write negative reviews. I'm pretty low key that way. But...Quite possibly the worst hotel we have ever stayed in. The room reeked of smoke. There was a sink hole in the soggy, carpeted floor, a 1/4" gap between our door and the hallway, the deadbolt didn't work at all. We are non-smokers and the smoke was so strong in our room the first night that it was hard to breathe. The towels looked unwashed and the shampoo was obviously used. The neighborhood around the hotel wasn't the bedt either. We ultimately ended up leaving early to check into a better, safer place, and lost our money for the remaining two nights.
The entire hotel smelled like cigarette... very dissapointed..
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Cozy and convenient. Area the hotel is in isnt the safest
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.
It was ok for the price. Sheets had cigarette burn holes and we had to plug the microwave in another outlet because the extension cord it was plugged into did not work.
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
The staff was amazing. She helped me out with adding a night. Great house keeping as well.
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
the people at the property were very pleasant and easy to work with
Thank you for taking time out to complete the survey. Your feedback is greatly appreciated and we hope to see you again soon. Thank you
Good for travelling, if you are doing buisiness in that area.
We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your feedback. Thank you,
I like everything.room was clean. The peoples that is working their was great
Thank You for your review of the City Center Inn. I'm so glad you enjoyed your stay with us. We do try to provide all our guest with a memorable stay and give that at " HOME " feeling. We hope to have you come back soon. Thank You,
Very utilitarian. Understaffed. Otherwise fine. You’re asking me for a free review and requiring more???
Thank you for taking time out to complete the survey. Your feedback is greatly appreciated and we hope to see you again soon.
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.