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Recent guest reviews

The entire hotel smelled like cigarette... very dissapointed..

Cozy and convenient. Area the hotel is in isnt the safest

It was ok for the price. Sheets had cigarette burn holes and we had to plug the microwave in another outlet because the extension cord it was plugged into did not work.

The staff was amazing. She helped me out with adding a night. Great house keeping as well.

the people at the property were very pleasant and easy to work with

Good for travelling, if you are doing buisiness in that area.

I like everything.room was clean. The peoples that is working their was great

Very utilitarian. Understaffed. Otherwise fine. You’re asking me for a free review and requiring more???

The staff and the rooms were very nice. Would stay there again the price was good for my budget. The only thing was I normally staff at a hotel with contential breakfast and they didnt service anything but tea and coffee. They also need a television station outline so you know whst channels are on the television.

Front desk employee rude.wouldnt accommodate after a mess up which was on their end.

My experience at this hotel was good, I enjoyed my stay.

I had a overnight stay and I was pleasantly surprised at the quality of the rooms and the Hotel in general. Clean, Quiet and Friendly. Hotel is located of a busy road and right next to the highway but you would never know that once you are in your room. Cable TV and HD TV were a huge plus for me. Got to watch some of my favorite cable shows. In the Morning breakfast was Hot and Surprisingly good. Free Wi-Fi is always a good thing.

Great service. Amazing Friendly and Courteous staff. Room was in the Far end of the Hotel on the ground floor but was still nice and quiet and I never experienced any noise or disturbances. Room Was clean. Fresh Linens, Towels, and Toiletries were provided Wifi was consistent without any dropped connections. Continental Breakfast was standard Hotel food bt was always hot and fresh. I will definitely stay here again on my travels.

Small Overnight stay that turned into an extended stay and everything has been amazing. Jay And Stephanie have been extremely accommodating to my needs. They always welcomed me with a smile. The rooms are extremely clean, Mine was a non-smoking. The TV channel selection is great for the area, Fully stocked Vending Machines, On-Site Laundry Machines which were very convenient for me. The beds are extremely comfortable. Plenty of Pillow and Clean linen The Continental Breakfast is always Fresh Eggs, Biscuits, Sausage, Waffles all fresh Would definitely stay here again.

J Clyde Morris Blvd Newport News VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Fitness center
  • Business center

City Center Inn Newport News-Hampton places you within a 10-minute drive of popular sights such as Patrick Henry Mall and Christopher Newport University. This 59-room motel has free in-room WiFi, free self parking, and a fitness center.


Rooms

All 59 rooms feature microwaves, refrigerators, and coffee makers. 30-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At City Center Inn Newport News-Hampton, guests have access to a fitness center, free WiFi in public areas, and a meeting room. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for City Center Inn Newport News-Hampton

Everyone (7) Couples (3) Family (5)
1
Family with small children

The entire hotel smelled like cigarette... very dissapointed..

By , from Houston, Tx on Aug 23, 2020

Review comment responded on Aug 25, 2020

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2
Everyone

By on Aug 22, 2020

Review comment responded on Aug 24, 2020

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4
Everyone

Cozy and convenient. Area the hotel is in isnt the safest

By , from Virginia on Jul 14, 2020

Review comment responded on Jul 14, 2020

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We hope you will return so that we can provide you an even superior experience.

3
Partner Couples Family

It was ok for the price. Sheets had cigarette burn holes and we had to plug the microwave in another outlet because the extension cord it was plugged into did not work.

By on Jul 13, 2020

Review comment responded on Jul 13, 2020

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

5
Business Business

The staff was amazing. She helped me out with adding a night. Great house keeping as well.

By on Jun 4, 2020

Review comment responded on Jun 4, 2020

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4
Family

the people at the property were very pleasant and easy to work with

By on Feb 4, 2020

Review comment responded on Feb 12, 2020

Thank you for taking time out to complete the survey. Your feedback is greatly appreciated and we hope to see you again soon. Thank you

4
Business Business

Good for travelling, if you are doing buisiness in that area.

By on Sep 27, 2019

Review comment responded on Oct 2, 2019

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your feedback. Thank you,

5
Partner Couples Family

I like everything.room was clean. The peoples that is working their was great

By on Aug 4, 2019

Review comment responded on Aug 5, 2019

Thank You for your review of the City Center Inn. I'm so glad you enjoyed your stay with us. We do try to provide all our guest with a memorable stay and give that at " HOME " feeling. We hope to have you come back soon. Thank You,

3
Family

Very utilitarian. Understaffed. Otherwise fine. You’re asking me for a free review and requiring more???

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you for taking time out to complete the survey. Your feedback is greatly appreciated and we hope to see you again soon.

4
Family

The staff and the rooms were very nice. Would stay there again the price was good for my budget. The only thing was I normally staff at a hotel with contential breakfast and they didnt service anything but tea and coffee. They also need a television station outline so you know whst channels are on the television.

By on Jun 14, 2019

Review comment responded on Jun 19, 2019

Thank you for your review of our property! I would like apologize for your experience with the Breakfast. customer service is very important to us and we assure you that this issue will not happen again. Again we are very sorry you had bad experience at the City Center Inn. If there is anything we can do for you in the future, please do not hesitate to let us know.

City Center Inn Newport News-Hampton

945 J Clyde Morris Blvd, Newport News, VA 23601
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