Sonesta ES Suites New Orleans Convention Center

3.5 star property
Hotel with free breakfast, 6-minute walk to National World War II Museum

Choose dates to view prices

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Terrace/patio
Point of interest
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

Located in Arts/Warehouse District, Sonesta ES Suites New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 231-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, 6-minute walk to National World War II Museum
Guests of Sonesta ES Suites New Orleans Convention Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 47 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Is a free cancellation option available at Sonesta ES Suites New Orleans Convention Center?

Sonesta ES Suites New Orleans Convention Center offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on Jan 5, 2026 start from $87.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta ES Suites New Orleans Convention Center?

This hotel is situated in Arts/Warehouse District within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Canal Street and Caesars New Orleans Casino less than a mile away.

Is parking available on site at Sonesta ES Suites New Orleans Convention Center?

Yes, valet parking is offered for USD 47 per night with in/out privileges. Accessible parking is also available for guests.

Does Sonesta ES Suites New Orleans Convention Center have a casino on the premises?

No, Sonesta ES Suites New Orleans Convention Center doesn't have a casino.

Is there an indoor pool at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sonesta ES Suites New Orleans Convention Center good for couples?

Amenities that appeal to couples at this hotel include a kitchen, Egyptian cotton sheets, and Netflix.

Are there hot tubs at Sonesta ES Suites New Orleans Convention Center?

No, there isn't a spa tub at this hotel.

Does Sonesta ES Suites New Orleans Convention Center have a restaurant that serves breakfast?

Sonesta ES Suites New Orleans Convention Center offers free buffet breakfast each morning though there is no restaurant.

Does Sonesta ES Suites New Orleans Convention Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sonesta ES Suites New Orleans Convention Center for a fee of USD 75 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Sonesta ES Suites New Orleans Convention Center?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sonesta ES Suites New Orleans Convention Center?

The closest major airport to Sonesta ES Suites New Orleans Convention Center is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Sonesta ES Suites New Orleans Convention Center?

No, there aren't any guestrooms with balconies at Sonesta ES Suites New Orleans Convention Center.

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1645 out of 2855 reviews
Rating 8 - Good. 671 out of 2855 reviews
Rating 6 - Okay. 297 out of 2855 reviews
Rating 4 - Poor. 109 out of 2855 reviews
Rating 2 - Terrible. 133 out of 2855 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susanna

Liked: Cleanliness, property conditions & facilities
This is a great property. The location is near good restaurants and is in walking distance of trolley and bus stops. The breakfast was excellent and fresh, and the common areas outside are inviting and comfortable. Sierra and Ken were very helpful at the front desk. Everything seemed really clean and well maintained.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was all very friendly and the room was clean. Very cute little set up and so close to the WWII Museum. We had a wonderful stay. Parking is extreme everywhere around there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and clean, bathroom outfitted with toiletries, the staff was friendly and made suggestions for a good meal. Adequate breakfast included.
Stayed 4 nights in Oct 2025

4/10 Poor

Richard

Liked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

lashonda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and falling apart. Seemed like it had not been cleaned surfaces were sticky and nasty. The restroom had red smudges on the door and wall. The fridge was so loud it woke us up several times. The staff was noce but not very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Great every time I go I love this hotel breakfast is excellent pool service and all
Stayed 1 night in Aug 2025

10/10 Excellent

Xinli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and convient temporay home.
Stayed 1 night in Sep 2025

6/10 Okay

Ivan

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty and funky

The staff was friendly, but repeatedly failed to honor simple requests for several days. I had requested the bath products be refilled 3 times, but nothing so I approached a housekeeper who finally did. I requested no housekeeping services other than the refill of products. The carpets were filthy and probably needed to be replaced 10 years ago. Certain places like the elevators and hallways were obviously skipped by housekeeping on a regular basis. There was a funky smell in the room from the beginning. On the 5th day, there was a mouse in my room. Its in a good location and there is value for your money. I dont think it would take a lot to get this property in better shape.
Stayed 6 nights in Sep 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Sontae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not pleased with my stay. The 1st room they gave was super hot super dirty and just unprofessional
Stayed 2 nights in Sep 2025

10/10 Excellent

Guy

Stayed 1 night in Sep 2025

4/10 Poor

Keshia

Traveled with family
Disliked: Staff & service, property conditions & facilities
I recently stayed at this hotel in a suite, and unfortunately, the experience was disappointing for the price. The bed was very uncomfortable, and the fold-out bed even had old dryer sheets left inside, which made me question how thoroughly it was cleaned. The shower definitely needs updates, and the carpet throughout the room was noticeably worn and not clean. For what we paid, I expected better. At the very least, the hotel should consider replacing the carpets and investing in more comfortable beds to improve the overall guest experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Joe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything and decent hot breakfast.
Stayed 4 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly!

Excellent service. We arrived around 0600 after a red eye and were allowed early checkin no questions asked. Very comfortable location. Would stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Aleksandr, Spotswood

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Drumayne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel I love it an they are very accommodating service was amazing an very friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Lynn

Traveled with group
Liked: Staff & service
Might want to check water pressure in 321. Staff were great and personable
Stayed 7 nights in Sep 2025

8/10 Good

Robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ENA National Conference

Air conditioner was very loud and toilet would sometimes continuously run. Initially there was an unusual beeping sound due to a problem with dishwasher. Bed was very hard. Most of staff was very friendly.
Stayed 7 nights in Sep 2025

10/10 Excellent

Shandraka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025