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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Lobby
Terrace/patio
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.0 out of 10
Wonderful
(73 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

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Interior detail

Embassy Suites by Hilton New Orleans

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8.2 out of 10, Very Good, 2,167 reviews
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The price is $135
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About the neighborhood

New Orleans

Located in Arts/Warehouse District, Sonesta ES Suites New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 231-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Guests of Sonesta ES Suites New Orleans Convention Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 47 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include kitchens, sofa beds, and dining areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Bar (on property)
Hilton Garden Inn New Orleans Convention Center
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 2,010 reviews
$87 nightly
The price is $104
Apr 5 - Apr 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Is a free cancellation option available at Sonesta ES Suites New Orleans Convention Center?

Sonesta ES Suites New Orleans Convention Center offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on Apr 1, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta ES Suites New Orleans Convention Center?

This hotel is situated in Arts/Warehouse District within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Canal Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Sonesta ES Suites New Orleans Convention Center?

Yes, valet parking is offered for USD 47 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Sonesta ES Suites New Orleans Convention Center have a casino on the premises?

No, Sonesta ES Suites New Orleans Convention Center doesn't have a casino.

Is there an indoor pool at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sonesta ES Suites New Orleans Convention Center good for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and a kitchen.

Are there hot tubs at Sonesta ES Suites New Orleans Convention Center?

No, there isn't a spa tub at this hotel.

Does Sonesta ES Suites New Orleans Convention Center have a restaurant that serves breakfast?

Sonesta ES Suites New Orleans Convention Center offers free buffet breakfast each morning though there is no restaurant.

Does Sonesta ES Suites New Orleans Convention Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sonesta ES Suites New Orleans Convention Center for a fee of USD 75 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Sonesta ES Suites New Orleans Convention Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sonesta ES Suites New Orleans Convention Center?

The closest major airport to Sonesta ES Suites New Orleans Convention Center is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies at Sonesta ES Suites New Orleans Convention Center?

No, there aren't any guestrooms at Sonesta ES Suites New Orleans Convention Center that offer a balcony.

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1701 out of 2993 reviews
Rating 8 - Good. 701 out of 2993 reviews
Rating 6 - Okay. 325 out of 2993 reviews
Rating 4 - Poor. 118 out of 2993 reviews
Rating 2 - Terrible. 148 out of 2993 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness
Everything was good
Stayed 1 night in Mar 2026

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setting! Very relaxing!
Stayed 3 nights in Mar 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern. Included breakfast was a great per.
Stayed 4 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

6/10 Okay

Erica

Traveled with family
Disliked: Amenities, property conditions & facilities
Room: We booked a suite in order to use the sofa bed. That wasn't possible because the mattress was so flimsy that the springs stuck thru. We requested a roll away bed, but none available. Also, asked for two blankets to create a mattress, but they were never delivered.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yulia

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Stayed 1 night in Dec 2025

8/10 Good

Yugesh

Stayed 3 nights in Dec 2025

8/10 Good

Yina

Stayed 1 night in Dec 2025

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was helpful in recommending excellent nearby restaurants in the warehouse district.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels missing. Asked staff multiple times with no response. Breakfast we only ate once since everything was empty by 8am. Loud. Will not stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Room is great for the price. Maid service is only as needed. Free breakfast is fine but mostly frozen food reheated. Had an issue with dig that barked 12 hours straight but they took care of it. They gave us a refund for one night due to dog noise upstairs. Full size refrigerator. and mini kitche. Is
Stayed 5 nights in Dec 2025

4/10 Poor

Deborah

We stayed the night before leaving on a cruise 20 - 21 Dec. It was spacious and clean but there was so much noise from other guests and doors that slam. We were constantly awoken by the slam
Stayed 1 night in Dec 2025

6/10 Okay

jennifer

Traveled with family
Had to ask for multiple housekeeping items that should have already been in the room. They were quick to respond with requests.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff were very nice and informative. The breakfast was great but I wish there was a waffle selection as well. The only thing I didn’t like was the parking and the steep valet prices if you wanted to be by the building and not walk for half a mile or worry about your vehicle
Stayed 2 nights in Dec 2025

4/10 Poor

Lisa

Disliked: Property conditions & facilities
The room was extremely dated, worn. The glass towel holder in the bathroom was coming off the wall. There is nonair conditioning, had to leave the overhead fans on, the fan in the bedroom made a terrible noise all night so we woke up lots, but needed to suffee thru that rather than the humid room. The lobby is scented and if you are sensitive, it will knock your socks off. The hotel is walking distance to the pier to get a cruise which was our reason for staying there. There are alsonsome great restaurants in the area. I will stay elsewhere next time in NOLA.
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, amenities
The hotel is badly in need of updating. Our room was clean, but the carpet is old, sink drain didn’t seal, bathroom door scrapes the toilet, and the thermostat did whatever it wanted. They only clean rooms once a week unless you ask for more. We did twice. First was Christmas Day. “No service today.” Understandable, but when we reminded the desk the next morning, we were told we needed to give 24 hrs notice. We asked the day before, but didn’t get it. Breakfast was good. Valet service was fine.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, large room, friendly and helpful staff. Great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2025

10/10 Excellent

Morenike

Traveled with family
Liked: Staff & service, amenities
Customer service was excellent, the room had mold in the signed and I was upgraded without any problems.
Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Stayed 2 nights in Dec 2025

10/10 Excellent

Fergus

Stayed 2 nights in Dec 2025

10/10 Excellent

Suleman

Stayed 1 night in Dec 2025

8/10 Good

Sathvik

Liked: Cleanliness, amenities, property conditions & facilities
Scrambled eggs in breakfast
Stayed 2 nights in Dec 2025

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