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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Terrace/patio
Terrace/patio
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(77 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

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Lobby

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About the neighborhood

New Orleans

Located in Arts/Warehouse District, Sonesta ES Suites New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 231-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Guests of Sonesta ES Suites New Orleans Convention Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 47 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include kitchens, sofa beds, and dining areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Interior detail
Embassy Suites by Hilton New Orleans
New Orleans Central Business District
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.2 out of 10, Very Good, 2,189 reviews
$160 nightly
The price is $189
May 4 - May 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Is a free cancellation option available at Sonesta ES Suites New Orleans Convention Center?

Sonesta ES Suites New Orleans Convention Center offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on May 5, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta ES Suites New Orleans Convention Center?

This hotel is situated in Arts/Warehouse District within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Canal Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Sonesta ES Suites New Orleans Convention Center?

Yes, valet parking is offered for USD 47 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Sonesta ES Suites New Orleans Convention Center have a casino on the premises?

No, Sonesta ES Suites New Orleans Convention Center doesn't have a casino.

Is there an indoor pool at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sonesta ES Suites New Orleans Convention Center good for couples?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, Netflix, and a kitchen.

Are there hot tubs at Sonesta ES Suites New Orleans Convention Center?

No, there isn't a spa tub at this hotel.

Does Sonesta ES Suites New Orleans Convention Center have a restaurant that serves breakfast?

Sonesta ES Suites New Orleans Convention Center offers free buffet breakfast each morning though there is no restaurant.

Does Sonesta ES Suites New Orleans Convention Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sonesta ES Suites New Orleans Convention Center for a fee of USD 75 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Sonesta ES Suites New Orleans Convention Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sonesta ES Suites New Orleans Convention Center?

The closest major airport to Sonesta ES Suites New Orleans Convention Center is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies at Sonesta ES Suites New Orleans Convention Center?

No, there aren't any guestrooms at Sonesta ES Suites New Orleans Convention Center that offer a balcony.

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1700 out of 2989 reviews
Rating 8 - Good. 697 out of 2989 reviews
Rating 6 - Okay. 326 out of 2989 reviews
Rating 4 - Poor. 119 out of 2989 reviews
Rating 2 - Terrible. 147 out of 2989 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness
Everything was good
Stayed 1 night in Mar 2026

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setting! Very relaxing!
Stayed 3 nights in Mar 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern. Included breakfast was a great per.
Stayed 4 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

6/10 Okay

Holli, Jacksonville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a $53 a night valet charge and they charged your card $250 as a reserve charge so the price is misleading. The breakfast was phenomenal. Bring your own pillows—theirs were flat.
Stayed 4 nights in Dec 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service
Staff were extremely helpful and worked hard to keep up while extremely busy.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible the staff was friendly and accommodating from the moment I checked in until the moment I checked out. I felt safe at night with security always visible and an attentive staff. The breakfast had a wide variety of hot and cold dishes readily available at the start of the day. I stayed in the 2 suite bedroom with a full kitchen that was clean and well maintained. I will be staying here for all future visits.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bryan

Stayed 1 night in Jan 2026

10/10 Excellent

Melvin

Stayed 2 nights in Dec 2025

10/10 Excellent

Sait

Liked: Cleanliness, amenities, property conditions & facilities
Huge and very convenient room. It is not new hotel but it is clean.
Stayed 1 night in Dec 2025

6/10 Okay

Nimya

Stayed 6 nights in Dec 2025

6/10 Okay

Erica

Traveled with family
Disliked: Amenities, property conditions & facilities
Room: We booked a suite in order to use the sofa bed. That wasn't possible because the mattress was so flimsy that the springs stuck thru. We requested a roll away bed, but none available. Also, asked for two blankets to create a mattress, but they were never delivered.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gurjashan

Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious rooms.
Stayed 3 nights in Dec 2025

8/10 Good

Yanet

Stayed 3 nights in Jan 2026

10/10 Excellent

JACQUELINE

Stayed 4 nights in Dec 2025

10/10 Excellent

Alvin

Liked: Cleanliness, property conditions & facilities
Room better than expected
Stayed 1 night in Dec 2025

4/10 Poor

Krista

Very dirty
Stayed 1 night in Jan 2026

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall positive. Staff was par plus. The plumbing was a little slow. I requested my room be serviced after one day and it did not happen. I would gladdly
Stayed 3 nights in Dec 2025

10/10 Excellent

Melody

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great and the staff were incredible.
Stayed 2 nights in Jan 2026

4/10 Poor

Ryan

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms were poorly insulated from outside noise, carpets were old and maybe a bit dirty, and the thermostat didn’t work well - rooms were consistently too hot or too cold. In addition, the food was gross. On the plus side, the room was large enough for a family.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yulia

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
Here are my thoughts based on my 3 night experience in December 2025. This seems like it used to be a nice hotel but is now a little rundown. Con’s: - Not the cleanest space - My room had multiple issues upon arrival - toilet blocked, main light not working, shelf hanging off in the bathroom, only 1 towel, not enough bedding for pull out couch. - Breakfast - although free, it was pretty crappy. Day 1 they didn’t have any forks. Also most items were not being offered that day (no pancakes, muffins, yogurt, only 1 out of 3 juice available). Also this is a plastic spoon and paper plate kinda breakfast. My two teens were fed up with breakfast by day three (and they are not picky eaters at all). We ended up skipping it and buying breakfast outside. - Upon arrival, like most hotels you need to have a credit card on file. However, they charge you $250 immediately. And then said they will reimburse you 3-5 days after your stay. I’m still waiting. - You must notify the front desk if you want your room serviced. They will not do this unless you specifically ask. Pros: - Nice quiet area - About a 20 minute walk from the French quarter or a $9.00 uber ride. - Able to store your luggage in a locked place when you check out. - Free popcorn once a day in the lobby. Based on my experience, I would not stay at this place again.
Stayed 3 nights in Dec 2025

4/10 Poor

Vickie

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty hot water did not work amenities was lacking.
Stayed 4 nights in Dec 2025

8/10 Good

monty

Stayed 1 night in Jan 2026

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