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The Port-O-Call Inn & Suites

2.0 star property
Motel with a restaurant, near Departure Bay Ferry Terminal

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Photo gallery for The Port-O-Call Inn & Suites

Balcony
Classic Suite, 1 Queen Bed, Ocean View | Living area | TV
Exterior
Bed sheets
Combined shower/tub, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
505 Terminal Avenue North, Nanaimo, BC, V9S-4K1
  • Nanaimo Regional General Hospital
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪3 min drive‬
  • Duke Point Ferry Terminal
    ‪19 min drive‬
  • Nanaimo, BC (YCD)
    ‪18 min drive‬

Room options

View all photos for Classic Suite

Bed sheets

Classic Suite

  • 286 sq ft
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Garden View

Bed sheets

Family Suite, Multiple Beds, Garden View

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

7.4 out of 10
Good
(33 reviews)
  • 251 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Room

Two Queen Room | Bed sheets

Two Queen Room

  • 251 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Nanaimo

Within a short walk of Maffeo Sutton Park, The Port-O-Call Inn & Suites is within a mile (2 km) of Bastion. Each of the 42 rooms at this motel includes a microwave, a coffee maker, and a TV.
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What's nearby

  • Old City Quarter - 20 min walk - 1.1 miles
  • Nanaimo Regional General Hospital - 3 min drive - 1.4 miles
  • Departure Bay Ferry Terminal - 3 min drive - 1.2 miles
  • Vancouver Island University - 4 min drive - 1.7 miles
  • Duke Point Ferry Terminal - 19 min drive - 12.4 miles

Getting around

  • Nanaimo, BC (YCD) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪White Sails Brewing - ‬13 min walk
  • ‪Carlos O'Bryan pub - ‬18 min walk
  • ‪McDonald's - ‬11 min walk

About this property

The Port-O-Call Inn & Suites

Motel with a restaurant, near Departure Bay Ferry Terminal
Guests staying at The Port-O-Call Inn & Suites enjoy free WiFi in public areas, a terrace, and a garden. This motel also has a vending machine.
TVs come with cable channels. Other standard amenities include microwaves and coffee makers. Housekeeping is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Momji 310

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Wednesday (9:00 AM - 9:00 PM) and Thursday - Saturday (9:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per night
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Port-O-Call Inn Nanaimo
Port-O-Call Inn
Port-O-Call Nanaimo
The O Call & Suites Nanaimo
The Port-O-Call Inn & Suites Motel
The Port-O-Call Inn & Suites Nanaimo
The Port-O-Call Inn & Suites Motel Nanaimo

Frequently asked questions

Are free cancellation options available at The Port-O-Call Inn & Suites?

The Port-O-Call Inn & Suites provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Port-O-Call Inn & Suites?

As of Sep 17, 2025, prices found for a 1-night stay for 2 adults at The Port-O-Call Inn & Suites on Oct 18, 2025 start from $53.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Port-O-Call Inn & Suites?

This motel is located in Nanaimo within a short 12-minute walk of Maffeo Sutton Park. You'll also find Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park within a short drive.

Will I be able to park at The Port-O-Call Inn & Suites?

No, there isn't parking available at the motel.

Does The Port-O-Call Inn & Suites have a casino?

No, The Port-O-Call Inn & Suites doesn't have a casino.

Is there an indoor pool at The Port-O-Call Inn & Suites?

No, there is no indoor pool at this motel.

What do couples enjoy most about The Port-O-Call Inn & Suites?

Couples staying at this motel will appreciate amenities like a restaurant plus some guestrooms include kitchenettes and ocean views.

Are there hot tubs at The Port-O-Call Inn & Suites?

No, there isn't a spa tub at this motel.

Does The Port-O-Call Inn & Suites have a restaurant with a breakfast menu?

No, The Port-O-Call Inn & Suites doesn't have a restaurant that serves breakfast.

Does The Port-O-Call Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Port-O-Call Inn & Suites for a fee of CAD 20 per accommodation, per night.

Are there connecting rooms at The Port-O-Call Inn & Suites?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to The Port-O-Call Inn & Suites?

The closest major airport to The Port-O-Call Inn & Suites is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is within a mile. Another top airport is Nanaimo, BC (YCD), which is located 9.5 mi away (15-minute drive).

Are there rooms with balconies that I can book at The Port-O-Call Inn & Suites?

No, at The Port-O-Call Inn & Suites, there aren't any guestrooms that list a balcony.

The Port-O-Call Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 195 out of 775 reviews
Rating 8 - Good. 265 out of 775 reviews
Rating 6 - Okay. 163 out of 775 reviews
Rating 4 - Poor. 86 out of 775 reviews
Rating 2 - Terrible. 66 out of 775 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Gaye

Disliked: Staff & service, amenities, property conditions & facilities
Nothing was unique about this property. TV didn't work, lamp shade torn, room door didn't lock or open properly. grounds poorly kept up and looked aweful. out of the way Wouldn't recommend - better to pay a little more for the Ramada down the street.
Stayed 3 nights in Jul 2025

6/10 Okay

Louis, Kamloops

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location for early morning ferry, but
Stayed 1 night in Jun 2025

6/10 Okay

Jasmine

Stayed 2 nights in Jun 2025

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a little trouble with the check in getting the correct room, and the key to work with the room, but the staff was incredibly responsive and helpful in fixing the issue! They were great! That is not a complaint at all…quite the opposite, they were great!!
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Stayed 1 night in Jun 2025

4/10 Poor

Amber

Traveled with family and small children, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed there 2 nights. There was no room service and I came back to dirty towels, unmade beds and trash bins still full after a day of travel. There was also an issue with the pet deposit. The front desk staff were nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Tara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely a 2 star hotel. Don't take your shoes off. There was once a peep hole in the door, now there's just a hole. Door felt secure other than that. The tap in the shower moves freely, pretty sure that's not supposed to happen, shower still works but water pours out the tap at the same time but what do I care, I'm not paying the water bill. Outside smelled like a carnival but maybe that's just Nanaimo or BC, I'm not from here. It really wasn't as cheap as it could've been for all this!
Stayed 2 nights in Jun 2025

4/10 Poor

Toni

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Sheets were dirty, plug for tub didnt work.
Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
This was legitimately the most disgusting place I have ever stayed. Everything was dirty, the toilet was taped together, and the bedding had tons are hard crusty spots.
Crunchy spot on the comforter. There were multiple.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Feb 2025

2/10 Terrible

Ken

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poorly Renovated’70s Motel Just don’t stay there
Stayed 1 night in Jun 2025

4/10 Poor

Nicola

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
There was no garbage or recycling disposal in the room. Also no coffee available. The location is convenient and the price is reasonable.
Stayed 1 night in Jun 2025

8/10 Good

Susan SCC

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
New owner, hopefully renovations coming for the garden court, otherwise nostalgic in a 70's mexico way.
Stayed 1 night in Jun 2025

2/10 Terrible

Walter Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Main window Inn suite would not lock. Management would do nothing about it
Stayed 1 night in Jun 2025

8/10 Good

dave

Liked: Amenities
Front desk staff was absolutely outstanding way to go girls!!!!
Stayed 1 night in May 2025

2/10 Terrible

Breanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was scared to sleep. It was loud the whole time and the room was in poor condition. My bathroom door was duck taped together
Stayed 1 night in Jun 2025

4/10 Poor

Madeleine

Disliked: Cleanliness, property conditions & facilities
My room smelled quite unpleasant and was very warm. The window did not lock properly so did not feel comfortable opening it overnight, and the supplied air conditioner unit was very loud. Bedside table was somewhat sticky.
Stayed 1 night in May 2025

2/10 Terrible

Mona, Penticton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bug traps under legs of the bed, filled with dried stuff--had to be cleaned, No warm water in shower-hot/cold. Could not use for 6 days. Fridge leaked & froze my food/milk. (Could not use). Dirt inside cupboards & microwave. No coffee machine as advertised. I was offered a different room for last two days. On entry, the fridge had been unplugged and was leaking from freezer tray. The bathroom tap not attached to sink. On my last day, my window had been opened to accommodate a portable air conditioner hose to a flimsy screen. I arrived to see it had fallen onto my bed, leaving my room open & unsecured until I arrived at 8 pm that evening. I took video & photos of all the issues & presented them to the staff. I was told that because I had already paid, there would be no deduction from my room amount, despite all the issues. I was offered 1/2 off price to spend an extra night in the hotel--After 8 days of issues--Solid No. Although they bought the hotel on May 1st, in my view, no room should've been opened until all issues were fixed. I would've moved out the 2nd day, but I was there for an emergency situation and didn't have time to deal with looking for another room elsewhere. The staff member was lovely and apologetic and tried to fix what was wrong, but the plumbing issues were too serious. Lastly, housekeeping was cringey. The second room was cleaner, but it still gave me the eeby-jeebies. I do not recommend until all issues fixed.
Stayed 8 nights in May 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was extremely uncomfortable. No coffee maker or microwave.
Stayed 1 night in May 2025

6/10 Okay

Bertram, Surrey

Not enough towels, door would not close very well.
Stayed 1 night in May 2025

6/10 Okay

Abdulzhiger

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
not really clean
Stayed 1 night in May 2025

6/10 Okay

Monique

Matige accomodatie, gratis parkeren is fijn. Geen nachtkastjes, weinig stopcontacten, geen koffie of thee faciliteiten.
Stayed 1 night in May 2025

10/10 Excellent

Sasha

Traveled with family and small children
Liked: Property conditions & facilities
Hotel staff are great.
Stayed 1 night in May 2025

6/10 Okay

guo

Business traveler
Liked: Staff & service
a little bit Noisy
Stayed 1 night in May 2025