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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Front of property
Lobby
Exterior
Reception
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Old City Quarter
    ‪4 min walk‬
  • Place, Nanaimo Museum
    ‪5 min walk‬
  • Place, Bastion
    ‪7 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪9 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Nanaimo

Quality Inn places you within a 10-minute stroll of Old City Quarter and Nanaimo Museum. This hotel has 45 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Old City Quarter - 4 min walk - 0.3 miles
  • Nanaimo Museum - 5 min walk - 0.3 miles
  • Casino Nanaimo - 6 min walk - 0.4 miles
  • Bastion - 7 min walk - 0.4 miles
  • Vancouver Island University - 3 min drive - 1.3 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 3 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪The Breakfast Nook - ‬5 min walk
  • ‪Red’s Bakery - ‬8 min walk
  • ‪Luna - ‬7 min walk
  • ‪The Vault - ‬6 min walk

About this property

Quality Inn

Quality Inn features a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out and a banquet hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Microwaves, free local calls, and fans are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Frequently asked questions

Is a free cancellation option available at Quality Inn?

Quality Inn offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Quality Inn?

Based on positive ratings, guests enjoy the hotel's walkable location in Nanaimo, and it's within a 10-minute walk of Old City Quarter, Nanaimo Museum, and Casino Nanaimo. You'll also find Bastion and Vancouver Island Military Museum less than a mile away.

Is there parking available at Quality Inn?

Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Does Quality Inn include a casino at the property?

No, Quality Inn doesn't have a casino.

Is there an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a restaurant and a 24-hour front desk.

Are there hot tubs at Quality Inn?

No, there isn't a spa tub at this hotel.

Does Quality Inn have a restaurant with a breakfast menu?

Yes, Quality Inn serves a full breakfast each morning for a surcharge from its restaurant.

Will Quality Inn allow pets to stay free of charge?

No, pets aren't allowed at Quality Inn.

Does Quality Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn?

The closest major airport to Quality Inn is Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome), which is within a mile. Another top airport is Nanaimo, BC (YCD), which is located 11.2 mi away (17-minute drive).

Are there rooms with balconies at Quality Inn?

No, there aren't any guestrooms with balconies at Quality Inn.

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1009 reviews
Rating 8 - Good. 281 out of 1009 reviews
Rating 6 - Okay. 75 out of 1009 reviews
Rating 4 - Poor. 32 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Business traveler, Traveled with family
rm was clean frnt area was clean . staff were helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Kule, Surrey

Stayed 3 nights in Nov 2025

8/10 Good

Yvan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite surprise to be charge $150 directly to my credit card when the room had previously been paid instead of a caution that is automatically remove when leaving the Hotel.
Stayed 1 night in Nov 2025

8/10 Good

Dennis

Liked: Cleanliness
Disliked: Amenities
Clean room. Good people. No breakfast. But there was a restaurant in house that was great.
Stayed 1 night in Nov 2025

8/10 Good

Brianne

Liked: Cleanliness, property conditions & facilities
Considering the price, this is a pretty nice hotel. The common areas of the hotel are modern and nicely decorated. The room was clean. I like that the room had vinyl plank flooring rather than carpet. I also thought having a microwave in addition to a mini fridge was convenient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Santosh

Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveler
Disliked: Amenities
room was fine it was the heater in the room everytime it would go on it would wake me up and didn't get much sleep.
Stayed 1 night in Nov 2025

4/10 Poor

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Very nice staff and very nice room.
Stayed 1 night in Nov 2025

10/10 Excellent

Phuoc Nguyen Vu

Stayed 1 night in Nov 2025

10/10 Excellent

todd

Stayed 1 night in Nov 2025

8/10 Good

Lisa Diane

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, really friendly service and efficient check in. I somehow ended up in an accessible room, and it's important to note that it really is accessible. I was impressed. I don't need it myself but work with individuals who do and it's hard to find. This room meets the needs. Wide enough entrance into room and bathroom for wheelchairs and great accommodations in the bathroom. The bed could be lower for those that need assistance but other than that, nice little room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great staff, courteous, helpful, kind. Clean and cosy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elliot

Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna, Kamloops

Liked: Cleanliness, amenities, property conditions & facilities
Clean environment friendly staff secure location
Stayed 1 night in Nov 2025

6/10 Okay

Crestina, Port Moody

Business traveler
Liked: Cleanliness
Disliked: Amenities
Room was in good condition and it was quiet, but travelling as a woman by myself for work, I wish you needed key card access to get into the elevators. I also did not like the neighborhood it is located in.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, amenities
Check in and check out quick and professional. Safe parking for my vehicle. New accomodatioms. Great onsite restaurant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Minh Anh

Stayed 3 nights in Oct 2025

10/10 Excellent

Ernest Adelard Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Jolene

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I loved the balcony on n the third floor. Gorgeous. Your staff were very kind and helpful. The waitress at the breakfast restaurant was amazing!
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Stayed 2 nights in Oct 2025

8/10 Good

kurtis

Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Victoria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, knowledgeable staff; secure parking; EV charging worked well; pretty new hotel (clean, technology all worked in room).
Stayed 1 night in Oct 2025