2/10 Terrible
Jennifer
Traveled with partner
Jun 16, 2025
Disliked: Cleanliness, amenities
Upon initial inspection there was a used washcloths in the bathtub. We inspected the toilet. When we lifted the toilet seat there was dried blood & urine on it. We took it upon ourselves to clean it with the Clorox disinfectant we had brought with us. We had drove over 700 miles & had to urgently use the restroom. After that we spoke to the receptionist who spoke little English. She called the asst. manager & had me speak to her. When we went to shower and noticed mildew on the plastic liner. During the night the bottom sheet came off & we woke up on the plastic sheet over the mattress. That morning we left for the day. Upon returning that evening we were told they were closing due to the A/C going out. We had plans so I asked for towels to clean up before checking out. The towels I got handed were damp. I asked for a new set. We showered & got ready to checkout. While packing we noticed on the wall by the bed had green fuzzy growing on it. We spoke to others that were checking out who also had issues with cleanliness.
As for the over all appearance. The bathroom hadn’t been dusted in quite some time, there was a thick build up on the towel rack & toilet paper dispenser. The furniture & flooring throughout were dingy & unkept. The place truly has the potential just needs someone to clean it up.
We cannot recommend Malaga (Hellago).
Jennifer
Stayed 3 nights in Jun 2025
