Room, 2 Queen Beds, Non Smoking
from $95
Holiday Inn Express & Suites Mobile West I-10
2.5 out of 5.0
78% based on 608 reviews
TripAdvisor Traveler Rating
Recent guest reviews
We got to the hotel last minute with a group rate. The staff was very nice and took time to accommodate us, there was a Jehovah Witness convention that weekend. The double room was for the handicap, which was fine but the bathroom mirror still had a lot of toothpaste residue from the last guest which I cleaned. YUCK! The room had a strange smell but once I went to get into the bed, I realized that the air conditioner was leaking into the carpet. Since there were no other rooms, I could work around that. I mentioned to the clerk the situation and he told me that other guests had the same problem. Our TV worked 1 night then went dead. Another family member's TV did the same thing. The staff tried to get it going but nothing worked. Since we weren't there that long, no one pushed the issue. I went to the pool but it had dead bugs floating on top so that was a no. Even though the room stated 3 guests, the housekeeping staff would only leave 2 washcloths and we would have to bother the front desk for that extra towel. The breakfast buffet was very nice. Everyone loved that. The eggs were rehydrated eggs so I took a pass. My kids loved the cinnamon rolls. No one else in the family had the wet carpet issue, so I guess it's in select rooms. I would stay again but in a different room. The staff were wonderful, but they were struggling with the physical accommodations. Just a personal note. When asked about the TV stations being played in the lobby, sports and FOX News, we were told that it's a hotel policy and they couldn't change the channels. I can understand sports but FOX News? Maybe since it was a red state, FOX is considered favorable. How about 2 sports channels or even Disney? You can't go wrong with children's programming.
Got to the hotel at 9:30am after driving all night. We had a reservation for that day. The hotel had been fully booked the night before and our rooms were not available The front desk person, Micheal, told us the cleaning staff started at 9:30. He would put a rush on the rooms. We realized that check in time is 3:00 but had never had trouble before getting in as soon as rooms were available. After FOUR hours we still did not have our rooms. Michael was making absolutely no effort to accommodate us. I stay in hotels over 200 night s a year. Never have I waited so long. Fortunately I am an IHG rewards member. I called customer service to let them know my situation. They called the hotel and miraculously our rooms immediately became available. Too bad it had to comes to that. Extremely bad customer service on Michael's part.
What a great hotel!! Quiet, clean, happy staff, great breakfast, and larger rooms. I would absolutely come back to this property!! IHG has some of the nicest facilities with the nicest staff. Couldn't ask for more!!
Traveling back from Florida we stay overnight. We found the hotel staff to be friendly and accomodations were awesome. Quiet location with excellent breakfast bar. Will always use this hotel in the future as a stoping point on our way to and from Florida.
Spent one night. Convenient to I-10 in a kind of cul-de-sac. Lots of eating places nearby (try Dick Russell's). The usual Holiday Inn Express facility. Clean and comfortable with very nice workout room. Left before they started serving breakfast at 6:30 so can't opine on it. Would stay here again.
We had book this hotel on our way back from Galveston, TX. Nice hotel, spacious and clean room. Check in was smooth. Very professional at the front desk. Recommended a good restaurant for us to eat at. Plenty of places to eat. Would stay again if in area.
good food ,local people very friendly plenty of attractions from the old days when it was basically a centre for the slave trade, which thankfully is no longer the case, the old town is the best area to ,visit, there is an abundance of mardi gras parades
Our one night stay was solely a place to stay on our drive from Texas to Port Canaveral to catch a cruise. We wanted some place we could get quickly on and off I-10 but not stay in Mobile due to driving time constraints. Hotel staff was great. Check-in a breeze (I had booked online while traveling to destination). No complaints about the room or sleep quality. Plenty of eating establishments nearby as well as refueling stations.
Our visit was very pleasant. The hotel staff were nice and helpful. It was a great experience. Even the restaurant in the surrounding area was good. Overall the visit was great. If we ever come back Holiday Inn Express is my 1st choice..
This was a nice place to stay for 2 nights. the staff was accommodating, the continual breakfast was ok. we enjoyed the location, the check in was simple. The rooms and the bathrooms were dated. All things considered not bad.
Hotel highlights
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located in Tillmans Corner, Holiday Inn Express & Suites Mobile West I-10 is within a 15-minute drive of Mobile Greyhound Park and Hank Aaron Stadium. This 100-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. USS Alabama Battleship Memorial Park and Gulf Coast Exploreum are also within a 20-minute drive.
Dining
Start your day off right with a free continental breakfast offered each morning.
Rooms
Holiday Inn Express & Suites Mobile West I-10's 100 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include free weekday newspapers, free local calls, and safes.
Property features
At Holiday Inn Express & Suites Mobile West I-10, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
78% of guests recommend this hotel
Total of 608 reviews
