The apartment is very clean, quiet and in a great location. There are restaurants, pubs, stores in the area but also an easy walk to Covent Garden and theater areas. We had one minor electrical issue which was addressed immediately--extremely impressive responsiveness. Beds are comfortable, bathrooms on the small side but perfectly adequate and spotlessly clean. Living room is upstairs and bedrooms, kitchen down. This worked will for our family as the night owls could stay up without disturbing anyone. Our unit was right at street level but there was no interior noise. Very well insulated windows. Our only issue was that wireless was really slow, but I would still highly recommend this apartment. Overall, a great experience.