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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Lobby sitting area
Bar (on property)
Bar (on property)
View from property
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Restaurant
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8.2 out of 10, Very Good, 9,590 reviews
$139 nightly
The price is $166
Apr 6 - Apr 7
Total with taxes and fees
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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • Thames River - 6 min walk - 0.4 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Ted's Fish & Chips - ‬3 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

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The Tower Hotel, by Thistle
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.2 out of 10, Very Good, 9,590 reviews
$139 nightly
The price is $166
Apr 6 - Apr 7
Total with taxes and fees
The Tower Hotel, by Thistle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Mar 29, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre within a 10-minute walk of Tower of London and Tower Bridge. You'll also find London Bridge and Liverpool Street less than a mile away.

Is parking available on site at citizenM Tower of London?

No, there isn't parking at this hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

Is citizenM Tower of London a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a hydromassage showerhead as well as a restaurant.

Are there hot tubs at citizenM Tower of London?

No, this hotel doesn't have a spa tub.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Are there connecting rooms at citizenM Tower of London?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

Are there rooms with balconies that I can book at citizenM Tower of London?

No, there aren't any guestrooms with balconies at citizenM Tower of London.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1345 out of 1946 reviews
Rating 8 - Good. 386 out of 1946 reviews
Rating 6 - Okay. 123 out of 1946 reviews
Rating 4 - Poor. 53 out of 1946 reviews
Rating 2 - Terrible. 39 out of 1946 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Aled

Traveled with family
Liked: Cleanliness
Disliked: Amenities
I have used Citizen M for years. Sadly recently they have been taken over by Marriott. What made Citizen M so special was their independence and customer satisfaction. Already, you can see a change in customer service. In the past, they would allow early check-in if room was ready, usually give a complimentary drink at the bar, but not anymore. Marrriott policy says no. In the room, only in the night did I realise that there was no glass in the room, so getting some water was very difficult. The sink unit was tired - one panel broken and pushed in, scuff marks and chipped edges. The showergel was less than 25% full - clearly not refilled. Citizen M - up your game, otherwise you won’t survive.
Stayed 1 night in Dec 2025

8/10 Good

Cenk

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom could have cleaner. Self-checkin is such a turn off. Otherwise a very nice hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Clean and funky
Stayed 1 night in Oct 2025

8/10 Good

Gurleen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing besides our chromecast not working. Staff said to give it a few days to sort out itself but nothing changed
Stayed 5 nights in Dec 2025

6/10 Okay

Mitchell

Traveled with partner
The only issue I truely found with this property is that there was no cup, mug, glass nothing to make a drink of water in.
Stayed 1 night in Dec 2025

8/10 Good

Melsha

Stayed 4 nights in Dec 2025

6/10 Okay

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

4/10 Poor

Hannah

Stayed 1 night in Dec 2025

6/10 Okay

Stuart

Business traveler
Liked: Cleanliness, property conditions & facilities
Room small, facilities good. Bar very expensive
Stayed 2 nights in Dec 2025

6/10 Okay

James, Salisbury

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Annoying check-in and check-out that's supposed to make these procceses efficient and self-service, but you end up meeding staff to assist. Room is clean, but basic, and another annoyance is that everything has to ne controlled through an iPad.
Stayed 2 nights in Dec 2025

8/10 Good

Luis

Stayed 4 nights in Dec 2025

8/10 Good

Dean

Stayed 1 night in Dec 2025

6/10 Okay

Leigh

Disliked: Cleanliness
Rooms tiny, tv stopped working, funny smell from bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
We had a lovely stay and loved the easy check-in and ipad room controls. Didn’t eat in the Hotel, and had to take our own kettle so that we had tea in our room. Great room design and use of space. The view wss AMAZING ! Will definitely come back...with our kettle. : ))))
Stayed 1 night in Dec 2025

6/10 Okay

Giuseppe

Stayed 3 nights in Nov 2025

8/10 Good

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the deco and fun rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities
Great location, fun features
Stayed 3 nights in Nov 2025

10/10 Excellent

Molly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless Staff were friendly and helpful A beautiful setting and great convenience
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Great hotel, excellent location, fantastic staff. The staff at citizenM went out of their way to make sure we enjoyed our stay. In particular, Margarida at the roof top bar was super friendly and accommodating. She really made us ferl welcome. The location across the street from the Tower of London and next to an Underground station was great. Lots to do and places to eat nearby. Easy access to public transportation. CitizenM rooms are small but functional. They remind us of a cruise ship cabin. While the room is small, the bed is huge and amazingly comfortable. Shower is good size with both rainfall head and handheld wand with massager. Hotel has a very nice bar, and common areas with lots of room to lounge, work, and eat.
View from our first floor room. Tower of London
The hotel at night
View from roof top bar. The Shard.
View from roof top bar. Tower of London and Tower Bridge
Stayed 3 nights in Nov 2025

8/10 Good

Jonelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location was conveniently situated and easily accessible. However, a false fire alarm was triggered early in the morning on two separate occasions, causing alarm and disruption among the guests. Upon arrival to the room, we discovered that the tissue box was empty, and the liquid soap dispenser was nearly depleted. This deviation from the standard operating procedure was particularly noteworthy given that we had previously stayed at the same hotel in Zurich. Despite this minor inconvenience, the staff displayed friendliness and provided a satisfactory selection of breakfast options.
Stayed 4 nights in Nov 2025

8/10 Good

Eric

Stayed 2 nights in Nov 2025

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