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citizenM Tower of London

Property class: 4

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Photo gallery for citizenM Tower of London

A modern living room with a large TV, colorful chairs, and a bookshelf.
A modern library with bookshelves, reading tables, and bar stools.
A modern library with bookshelves, a bar area, and a view of the city.
A modern library with high ceilings, wooden bookshelves, and a cozy seating area with leather chairs and a cowhide rug.
A modern hotel building with a glass facade, multiple floors, and a prominent 'CitizenM' sign.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪9 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪84 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a bed, a desk, a chair, and a window with a view of buildings.

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a red chair, a bedside table with a lamp, and a bathroom with a sink, toilet, and shower.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower (View)

A modern hotel room with a large bed, a small table, and a view of a cityscape through a large window.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(11 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
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9.0 out of 10, Wonderful, 2,262 reviews
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Total with taxes and fees
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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • River Thames - 6 min walk - 0.4 miles
  • Tower Bridge - 9 min walk - 0.5 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪canteenM - ‬1 min walk
  • ‪Cento Alla Torre - ‬2 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Savage Garden - ‬2 min walk

About this property

citizenM Tower of London

Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, safes, and phones. Housekeeping is available on request.

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  • Free WiFi
  • Restaurant
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Nov 15, 2026 start from $163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre, just steps from Tower of London, and within a 10-minute walk of Tower Bridge and Sky Garden. You'll also find London Bridge and Liverpool Street less than a mile away.

Is parking available on site at citizenM Tower of London?

No, there isn't parking at this hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

Is citizenM Tower of London a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a restaurant.

Are there hot tubs at citizenM Tower of London?

No, this hotel doesn't have a spa tub.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Are there connecting rooms at citizenM Tower of London?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.3 mi away (60-minute drive).

Are there rooms with balconies that I can book at citizenM Tower of London?

No, there aren't any guestrooms with balconies at citizenM Tower of London.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1389 out of 2025 reviews
Rating 8 - Good. 404 out of 2025 reviews
Rating 6 - Okay. 136 out of 2025 reviews
Rating 4 - Poor. 52 out of 2025 reviews
Rating 2 - Terrible. 44 out of 2025 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super modern hotel with comfortable beds, quirky bar area and great breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great ambience, great coffee!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time view from the room was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, good facilities, lovely staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Clean and tidy, staff were helpful as always will be back at xmas
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great? Would stay again
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to attractions and public transportation. Walking distance to almost everything!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location right by the Tower of London and the view from the rooftop bar is amazing
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfy and cool!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As in the past, the location, staff help, and the facilities are the best. Overlooking the Tower of London is a great feature, The Tube is right next door, so travel is easy. The pubs, street vendors in the area add to the ambiance. A great place to stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM Hotel in London was everything it was advertised to be and more. The room was very modern, comfortable, and high tech and the breakfast was great! It is also close to major attractions, souvenir shops, and restaurants. That said, this is your place to stay when visiting London!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay over the weekend at Citizen M, everything was as expected. and it is very centrally located in London by the Tower of London. The bed is super comfortable and I hope to go back again soon.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms for a night. Rooms were very functional, spotlessly clean and had all the useful amenities.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, excellent view of the tower of london.Staff was very helpful with information, hotel details, and suggestions. Loved the bed and view.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and location . Wonderful staff and great room. We had a fantastic view and loved the rooftop bar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times, highly recommend.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The semi transparent bathroom was an odd choice.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room, helpful staff (even when we checked in at 01:30am). Good bar and areas to relax. Coffee bar was perfect. Situated directly above tube station gives perfect connections. Easy walking to Tower Bridge, St Katherine’s Dock, Borough Market and The City
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Right by the tube. Clean
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, engaging staff and clean and comfortable room made for a lovely stay.
Stayed 1 night in Apr 2026