citizenM Tower of London

4.0 star property
Hotel with a restaurant, steps from Tower of London

Choose dates to view prices

Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Building design
Bar (on property)
Bar (on property)
King Room - Tower View | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪16 min drive‬

Room options

King Room

8.8 out of 10
Excellent
(305 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

King Room - Tower View

9.0 out of 10
Wonderful
(34 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Tower of London - 2 min walk - 0.1 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles
  • St. Paul's Cathedral - 19 min walk - 1.1 miles
  • Big Ben - 9 min drive - 2.9 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM - ‬1 min walk
  • ‪Savage Garden - ‬2 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Traitor's Gate - ‬1 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height desk (29 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Nov 2, 2025 start from $117.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre, just steps from Tower of London, and within a 10-minute walk of Tower Bridge and Sky Garden. You'll also find London Bridge and The Shard less than a mile away.

Is parking available on site at citizenM Tower of London?

No, there isn't parking at this hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Tower of London?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM Tower of London have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Does citizenM Tower of London have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

Are there rooms with balconies that I can book at citizenM Tower of London?

No, there aren't any guestrooms with balconies at citizenM Tower of London.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1299 out of 1837 reviews
Rating 8 - Good. 352 out of 1837 reviews
Rating 6 - Okay. 106 out of 1837 reviews
Rating 4 - Poor. 46 out of 1837 reviews
Rating 2 - Terrible. 34 out of 1837 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff super friendly and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan, Tacoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will be recommending friends and family to stay at a Citizen whenever they are travelling
Stayed 6 nights in Jul 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed rooms, quiet given the location, nice roof top terrace and bar, great views of the Tower of London!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, clean room with fridge to store drinks and food during the hot weather, good shower with nice amenities. Very enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location by the Tower of London. Super convenient as the hotel is directly above the Tower Hill tube stop for the Circle and District lines. Loved the room set up - while it wasn’t the largest space it was very well laid out and efficient. There were two of us staying in the room and it never felt cramped. I was impressed with the Citizen M app and iPad which could be used to control everything in the room, including the blinds, lights, television and air conditioning. Everything worked seamlessly. The bed was larger than I expected and was super comfortable. Will definitely stay here again next time I am in London.
Stayed 3 nights in Jul 2025

10/10 Excellent

ALISTAIR, ESHER

Stayed 3 nights in Jul 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single or couple visiting the city. Room is small but it’s good enough for what you need during your stay- a comfortable XL bed and hot shower after a long day of exploring the city. They are right, I didn’t want to get out of the shower! Super convenient getting around the city with The Circle Line’s Tower Hill train station being right underneath the hotel. Staffs are friendly and welcoming. They are able to hold your luggage if there is storage room available. Hotel decor is cozy & lovely as well. I believe their restaurant bar area is open 24/7. Perfect for red-eye flights or late night munchies. Would stay with CitizenM again next time.
Room with the Tower of London view
Stayed 3 nights in Jul 2025

4/10 Poor

Durga

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The people are really good The rooms are small , the room cleanliness is bad . We stayed for 7 days and bedsheets were not changed . The room dusting was not done . The pillows are very firm and the ac did not work We will not recommend to stay here Although it is very convenient for tube station
Stayed 7 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Easy to check in; reasonable time and no hassle
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Swapnil

Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and great location and transport links
Stayed 1 night in Jul 2025

2/10 Terrible

Bernard

Disliked: Staff & service

Unpaid Refund

There was no power to the room. So the TV and the plugs in the room did not work. The person at the front desk who's name is Joseph agreed to refund 25% of the cost. He also said he would email me to confirm this. I did not receive the refund or the email. I stayed in a Citizen M hotel in Paris in May. I had hoped for a similar experience in London. But it was sadly lacking
Stayed 1 night in Jul 2025

8/10 Good

pamela, Sherman Oaks

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely beautifully lit room was wall to wall bed… not kidding! You’ll hv to climb over your bed partner to get to the bathroom but you could just turn the pillows sideways. Love the hotel and staff was great. The roof top views were WONDERFUL!!!
Stayed 2 nights in Jul 2025

4/10 Poor

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all electronic checkin/checkout and the room operating on an iPad with fancy lighting options. Rooms simple and functional. Breakfast buffet adequate. The lifts are a bit slow and seem to stem from the early 19th century, if your room is in the lower levels you may want to use the stairs. Otherwise very pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Farhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super modern and comfortable stay
Stayed 1 night in Jul 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room is insanely small
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and close to the tube. Check in and out was easy and seamless. The room was cozy and comfortable! Love the iPad and lighting. I definitely eill stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 nights right in the centre of London for a perfect price!
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chantel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop bar was amazing. Dave was so helpful and kind. Excellent location. Comfortable and reasonably priced
Stayed 7 nights in Jul 2025