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citizenM Tower of London

4.0 star property
Hotel with a restaurant, steps from Tower of London

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Bar (on property)
Building design
King Room - Tower View | City view
Bar (on property)

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪13 min walk‬
  • St. Paul's Cathedral
    ‪19 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

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Room options

View all photos for King Room - Tower View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room - Tower View

9.0 out of 10
Wonderful
(32 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

8.8 out of 10
Excellent
(279 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM Tower of London is adjacent to Tower of London and within a 15-minute walk of popular sights like London Bridge. This 370-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Tower of London - 2 min walk - 0.1 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles
  • St. Paul's Cathedral - 19 min walk - 1.1 miles
  • Big Ben - 9 min drive - 2.9 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
Guests of citizenM Tower of London enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect free WiFi and 43-inch flat-screen TVs with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPads, iPod docks, and safes. Housekeeping is available on request.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is 81.84.09.897.B.06.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

Is a free cancellation option available at citizenM Tower of London?

CitizenM Tower of London provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Tower of London?

As of Aug 1, 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Aug 17, 2025 start from $127.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of citizenM Tower of London?

This hotel is situated in London City Centre, just steps from Tower of London, and within a 10-minute walk of Tower Bridge and Sky Garden. You'll also find London Bridge and The Shard less than a mile away.

Is there parking available at citizenM Tower of London?

No, there isn't parking available at the hotel.

Does citizenM Tower of London include a casino?

No, citizenM Tower of London doesn't have a casino.

Will I find an indoor pool at citizenM Tower of London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Tower of London?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM Tower of London have a hot tub?

No, this hotel doesn't have a spa tub.

Does citizenM Tower of London have a restaurant that serves breakfast?

Yes, citizenM Tower of London has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Will citizenM Tower of London allow pets to stay free of charge?

No, pets aren't allowed at citizenM Tower of London though service animals are welcome.

Does citizenM Tower of London have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from citizenM Tower of London?

The closest major airport to citizenM Tower of London is London City Airport (LCY), which is 7.6 mi away (28 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (64-minute drive).

Can I book a room with a balcony at citizenM Tower of London?

No, at citizenM Tower of London, there aren't any guestrooms that list a balcony.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1205 out of 1698 reviews
Rating 8 - Good. 327 out of 1698 reviews
Rating 6 - Okay. 97 out of 1698 reviews
Rating 4 - Poor. 41 out of 1698 reviews
Rating 2 - Terrible. 28 out of 1698 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alvio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great customer service. Great choices for breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

richard

Stayed 1 night in May 2025

10/10 Excellent

Laurie

Stayed 5 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I choose this hotel every stay in London. It is very comfortable and service is excellent and its location and easy accessibility to transport is unmatched.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Heather

Stayed 2 nights in Apr 2025

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities, room comfort
We were told there was a breakfast we could eat at.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great place to stay. Starting with the first need: the Tube, train, metro (whatever you want to call it) is literally up the stairs, turn left and go inside. Fabulous! Conveniently connected us within 30 minutes anywhere we wanted to go. Other needs met: comfortable bed and great views. Of course no bad marks for bed set up because we saw the configuration before purchasing stay. Ours was a king bed so we just put pillows by window and feet at the bottom. No climbing over each other in the middle of the night. So I have found that the European hotels (Greece, Italy and UK) do not prioritize bathroom privacy. I am not a fan of glass showers with the toilet for the most part ‘in’ the shower enclosure. Not a fan and somehow I missed this detail. HOWEVER, with all the convenience and convenience and convenience of the location of hotel it was worth it.
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
I like the citizen m because it’s reliably the same in every city. The room was clean and efficient. The staff could have been more friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Philip

Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic situation overlooking Tower of London, staff couldn’t be more friendly or helpful. A real fun place to stay for young and old/, loved the cloud bar with balcony. Underground station right next door could not be more convenient, will definitely visit again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky, Friendly.. You have to try this hotel..

What a funky hotel. I wanted to extend my stay in London to see the Tower of London and Tower Bridge etc.. What I didn't realise when choosing CitizenM is that the hotel was right behind the Tower. They offered a room with view of the Tower itself.. Thumbs up on that.. Staff young and friendly, helpful, curteous..certainly a first for me in style of hotel.. Great experience..
Stayed 1 night in Apr 2025

10/10 Excellent

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff

10/10 Excellent

Jim

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised. Excellent location, quite clean room - rooftop bar had a fab view - breakfast excellent choices!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very friendly staff

This hotel literally cannot be beat for location. You're in the heart of everything, on top of the train station (no noise though, you can't hear anything) and there's a lovely rooftop bar with a great view of the city on multiple sides.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff are very nice and friendly. Easy to go places!
Stayed 1 night in Apr 2025

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Ayush

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have always stayed in this London wherever I have visited London in the last 7 years. However, this time I was very disappointed. The hotel was dirty, it smelled bad and the staff were joking around the desk and could not care less. Even after asking them to cleanup room in the morning when I got back in the evening it was dirty. They cleaned it next day but left all the dirty glasses and coffee mugs on the table. The shower was not even wiped. It was absolutely terrible. Never again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, nice and clean! The staff was incredibly helpful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money. Nice location with lots of areas to see around it.
Stayed 1 night in Apr 2025

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