Skip to main content
Beginning of main content

Recent guest reviews

The room smelled of toxic detergent. There was no cold water in the shower only hot. The shower leaked. Faucets in the sink was so short I couldn’t wash my hands.

Hotel is ok - nothing special. However, I would recommend better training for the staff as we had a horrible check in experience.

Very new and modern hotel close to attractions and the bus route. The hotel room itself was spacious and clean. We also used their spa which was very nice as well.

The positioning of the hotel was ideal for us. We enjoyed the swimming but were disappointed that children were restricted to specific times. We appreciated the room facilities and Tv etc etc Staff were friendly and always willing to assist.

I was in town on business and found the location quite convenient. It's a new hotel with good staff and room was very comfortable

Great hotel for the price. Clean, and provides great room service. Food is prepared to perfection. Great and safe area and nice decor, even for a simple room.

354 Queenstown Road London England

Hotel highlights

  • Close to Saatchi Gallery
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre within a mile (2 km) of Saatchi Gallery, Pestana Chelsea Bridge Hotel & Spa is within 2 miles (3 km) of other popular sights such as Apollo Victoria Theatre. This 4-star hotel has 217 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. English breakfast is offered for a fee each morning from 7:00 AM to 11 AM.


Rooms

All 217 soundproofed accommodations feature a separate bedroom. Guests can expect 26-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and minibars are other standard amenities.


Property features

At Pestana Chelsea Bridge Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is GBP 65 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.

Room options

Deluxe Twin Room

2 Twin Beds | Sleeps 2

Deluxe Family Room

1 King Bed and 1 King Sofa Bed | Sleeps 4

One Bedroom Suite

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Pestana Chelsea Bridge Hotel & Spa

Everyone (4) Business (1) Family (1) Other (1)
5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Dear guest, Thank you for taking the time to rating us.

2
Everyone

The room smelled of toxic detergent. There was no cold water in the shower only hot. The shower leaked. Faucets in the sink was so short I couldn’t wash my hands.

By on Apr 16, 2019

Review comment responded on May 8, 2019

Dear guest, I am really sorry to hear about your experience at our hotel. Be assured that this is not our standards and the correct attention will be taken immediately. Once again, please accept our apologies and thank you for bringing this issue to my attention.

3
Everyone

Hotel is ok - nothing special. However, I would recommend better training for the staff as we had a horrible check in experience.

By , from Dallas on Jan 2, 2018

5

very nice hotel

Everyone

Very new and modern hotel close to attractions and the bus route. The hotel room itself was spacious and clean. We also used their spa which was very nice as well.

By , from Charlotte, NC on Dec 31, 2017

4

experience at pestana

Family

The positioning of the hotel was ideal for us. We enjoyed the swimming but were disappointed that children were restricted to specific times. We appreciated the room facilities and Tv etc etc Staff were friendly and always willing to assist.

By , from Kenya on Aug 28, 2017

Review comment responded on Aug 30, 2017

Dear Dennis, thanks for your review. I am pleased to hear you enjoyed your stay overall. Regarding your comments about rigidity around children, please allow me to apologise; I will follow up with the team to investigate how we can improve. I hope to welcome you back to our hotel again soon. Kind regards, Arturo Esposito - General Manager

4

good value

Business

I was in town on business and found the location quite convenient. It's a new hotel with good staff and room was very comfortable

By on Mar 15, 2015

4

awesome hotel

Other

Great hotel for the price. Clean, and provides great room service. Food is prepared to perfection. Great and safe area and nice decor, even for a simple room.

By on Mar 10, 2015

Pestana Chelsea Bridge Hotel & Spa

354 Queenstown Road, London, England SW8 4AE
url importing http://www.orbitz.com/London-Hotels-Pestana-Chelsea-Bridge-Hotel-&-Spa.h3296165-p2.Hotel-Reviews
There was an error importing /London-Hotels-Pestana-Chelsea-Bridge-Hotel-&-Spa.h3296165-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/London-Hotels-Pestana-Chelsea-Bridge-Hotel-&-Spa.h3296165-p2.Hotel-Reviews