I liked everything the staff was great the room was wonderful great location. I loved everything
I was here for my birthday and had a great stay. Staff should work a bit more on being a little friendlier though, they rarely spoke!
Property was beautiful but aging. Staff were wonderful. Buffett breakfast was lacking
The room smelled of toxic detergent. There was no cold water in the shower only hot. The shower leaked. Faucets in the sink was so short I couldn’t wash my hands.
Hotel is ok - nothing special. However, I would recommend better training for the staff as we had a horrible check in experience.
Very new and modern hotel close to attractions and the bus route. The hotel room itself was spacious and clean. We also used their spa which was very nice as well.
Located in London City Centre, Pestana Chelsea Bridge Hotel & SPA is within a 5-minute walk of Thames River and within 15 minutes of other popular attractions like Battersea Power Station. This 4-star hotel has 217 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.
English breakfast is offered for a fee each morning from 7:00 AM to 11 AM. Satisfy your hunger from the comfort of your room with room service.
26-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include iPod docks, refrigerators, and minibars.
Pestana Chelsea Bridge Hotel & SPA features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is GBP 65 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and free newspapers.
I liked everything the staff was great the room was wonderful great location. I loved everything
I was here for my birthday and had a great stay. Staff should work a bit more on being a little friendlier though, they rarely spoke!
Dear Mr./Mrs. Cheryann, On behalf of our entire team at Pestana Chelsea Bridge, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guest's needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Chelsea Bridge.Best regards, Ash Sarswat - General Manager
Property was beautiful but aging. Staff were wonderful. Buffett breakfast was lacking
Dear Mr./Mrs. mitchell, Thank you for taking the time to provide us with your honest feedback on your experience at Pestana Chelsea Bridge. Your opinion is crucial for us to improve how we work. We would like to sincerely apologize for not fully meeting your expectations in terms of breakfast and for any inconvenience this may have caused. We have taken your comments onboard. We would like to thank you for staying at Pestana Chelsea Bridge. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay. Kind regards, Ash Sarswat - General Manager
Dear guest, Thank you for taking the time to rating us.
The room smelled of toxic detergent. There was no cold water in the shower only hot. The shower leaked. Faucets in the sink was so short I couldn’t wash my hands.
Dear guest, I am really sorry to hear about your experience at our hotel. Be assured that this is not our standards and the correct attention will be taken immediately. Once again, please accept our apologies and thank you for bringing this issue to my attention.
Hotel is ok - nothing special. However, I would recommend better training for the staff as we had a horrible check in experience.
Very new and modern hotel close to attractions and the bus route. The hotel room itself was spacious and clean. We also used their spa which was very nice as well.
Dear Mrs. Stephanie Adelis,On behalf of the entire team at Pestana Chelsea Bridge, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards,Ash Sarswat - General Manager