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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Exterior
Property amenity
Reception
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

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Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room, 1 King Bed

9.2 out of 10
Wonderful
(309 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.0 out of 10, Wonderful, 1,205 reviews
$145 nightly
The price is $174
Jul 14 - Jul 15
Total includes taxes and fees
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About the neighborhood

London

Located in London City Centre, citizenM London Victoria Station is within a 5-minute walk of Victoria Station Travel Information Centre and within 15 minutes of other popular attractions like Buckingham Palace. This 226-room, 4-star property has a restaurant and a bar/lounge, along with a 24-hour business center.

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • London Eye - 6 min drive - 1.7 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Built in 2022, the brand new citizenM London Victoria Station offers free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a water dispenser and a TV in a common area.
The 226 accommodations feature a separate bedroom. 43-inch Smart TVs come with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and safes are other standard amenities. Housekeeping is available on request.

Languages

English

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,475 reviews
$182 nightly
The price is $218
Jul 27 - Jul 28
Total includes taxes and fees
Hotel Riu Plaza London Victoria

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is free cancellation available at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM London Victoria Station?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Jul 20, 2025 start from $187.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near citizenM London Victoria Station?

This property is situated in London City Centre within a short 11-minute walk of Buckingham Palace and also 16 minutes on foot from Hyde Park. You'll also find St. James Park and Westminster Abbey less than a mile away.

Is parking available on site at citizenM London Victoria Station?

No, this property doesn't offer parking.

Does citizenM London Victoria Station feature a casino at the property?

No, citizenM London Victoria Station doesn't have a casino.

Will I find an indoor pool at citizenM London Victoria Station?

No, there is no indoor pool at this property.

What amenities will couples enjoy at citizenM London Victoria Station?

Amenities that appeal to couples at this property include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM London Victoria Station feature a restaurant that includes a breakfast menu?

Yes, citizenM London Victoria Station serves buffet breakfast for a surcharge each morning at CanteenM.

Does citizenM London Victoria Station allow pets to stay for free?

No, pets aren't allowed at citizenM London Victoria Station though service animals are welcome.

Where is the closest airport to citizenM London Victoria Station?

The closest major airport to citizenM London Victoria Station is London City Airport (LCY), which is 10.1 mi away (44 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (43-minute drive).

Are there rooms with balconies that I can book at citizenM London Victoria Station?

No, you won't find accommodations with balconies at citizenM London Victoria Station.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1435 out of 1886 reviews
Rating 8 - Good. 330 out of 1886 reviews
Rating 6 - Okay. 77 out of 1886 reviews
Rating 4 - Poor. 24 out of 1886 reviews
Rating 2 - Terrible. 20 out of 1886 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway the best staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas, Indian Land

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with its use of self check in kiosk and electron iPad control of all room functions
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed here multiple times, WiFi has gotten worse and sketchy people camp out in the area at all times of day, not as good as it used to be
Stayed 4 nights in Apr 2025

10/10 Excellent

Bonnie

Stayed 2 nights in Mar 2025

10/10 Excellent

patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has everything you need. Coffee, snacks and breakfast in lobby. Rooms are clean and up to date. Size of rooms are really made for solo though.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend. Good price

Good price for especially forLondon. Easy checking. Mixer, clean comfortable. Great shower. Good location. Nice Bar/restaurant. Friendly staff. Love the robot vacuum cleaner 😂 Definitely recommend and will return again.
Stayed 1 night in Mar 2025

10/10 Excellent

Marseu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a few days in London. Easy access to tube and all bus lines and also tour bus companies as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

JIN, Hemet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 3 nights in Mar 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
I liked the hotel vibe and the room was small but comfortable and with very nice details including the coloured lighting options. The bed was very comfortable. The dining was very limited. We were told that quite a few things on the menu weren’t available and we decided to find another restaurant. The breakfast was excellent. It’s not included but it’s worth paying for it. I would go back to citizenM.
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Small rooms, Wonderful staff.

Very small rooms but best staff I’ve ever seen in a hotel (hands down). Rooms are tiny; Good for ONE person; almost claustrophobic for two. You can’t stand in the room and spread your arms out except over the bed, it’s that small. There is no “Bathroom”. There Is a toilet and shower in the MIDDLE of the room with no bathroom privacy or wall separation or fan to minimize normal smells, etc. You are pooping and showering next to the bed where your partner is. Like I said- good for a single person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Citizen M, always hip and always reliable
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that evehthibg was easily accessible, walking distance, plenty of dining options, and within city center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abo

Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Easy walking distance to Victoria Station and good restaurants. Hamilton and Wicked plays are within a block of the hotel. Easy to navigate around the area. Good location.
Stayed 5 nights in Mar 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good place to stay, great location close to rail, underground, and bus stops. Also close to lots of restaurants and stores. Only things I didn't like were the location, it felt a bit run down around the block and also the pillows were not very good.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely comfortable and property was clean .customer service was excellent. Very modern
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible, transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teen daughter & I had an excellent stay for a week at the Citizen M Victoria Station. Our room was thoughtfully designed for function & style. The iPad control for EVERYTHING was intuitive & helpful in setting the room to our preferences. The staff as incredibly helpful & accommodating. Would definitely staff again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

elena

Stayed 2 nights in Mar 2025

10/10 Excellent

Arian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations for having a place where to crash after a lot of walking around London. Their wifi is the best of all hotels I've stayed in.
Stayed 5 nights in Mar 2025