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citizenM London Victoria Station

4.0 star property
Property with a restaurant, near Buckingham Palace

Choose dates to view prices

Photo gallery for citizenM London Victoria Station

Property amenity
Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Interior detail
Exterior
Breakfast, lunch and dinner served

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

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Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room, 1 King Bed

9.2 out of 10
Wonderful
(320 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(21 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, citizenM London Victoria Station is within a 5-minute walk of Victoria Station Travel Information Centre and within 15 minutes of other popular attractions like Buckingham Palace. This 226-room, 4-star property has a restaurant and a bar/lounge, along with a 24-hour business center.

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Big Ben - 17 min walk - 1.0 mile
  • Trafalgar Square - 4 min drive - 1.3 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a restaurant, near Buckingham Palace
Built in 2022, the brand new citizenM London Victoria Station offers free WiFi in public areas, a 24-hour business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include a TV in a common area and a water dispenser.
The 226 accommodations feature a separate bedroom. 43-inch Smart TVs come with digital channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and safes are other standard amenities. Housekeeping is available on request.

Languages

English

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Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $247
Aug 10 - Aug 11
Total includes taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is free cancellation available at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at citizenM London Victoria Station?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Aug 9, 2025 start from $299.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near citizenM London Victoria Station?

This property is situated in London City Centre within a short 11-minute walk of Buckingham Palace and also 16 minutes on foot from Hyde Park. You'll also find Green Park and Hyde Park Corner less than a mile away.

Will I be able to park at citizenM London Victoria Station?

No, this property doesn't offer parking.

Does citizenM London Victoria Station feature a casino at the property?

No, citizenM London Victoria Station doesn't have a casino.

Will I find an indoor pool at citizenM London Victoria Station?

No, there is no indoor pool at this property.

Is citizenM London Victoria Station a good place to stay for couples?

Amenities that appeal to couples at this property include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Does citizenM London Victoria Station feature a restaurant that includes a breakfast menu?

Yes, citizenM London Victoria Station serves buffet breakfast for a surcharge each morning at CanteenM.

Does citizenM London Victoria Station allow pets to stay for free?

No, pets aren't allowed at citizenM London Victoria Station though service animals are welcome.

Where is the closest airport to citizenM London Victoria Station?

The closest major airport to citizenM London Victoria Station is London City Airport (LCY), which is 10.1 mi away (44 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (43-minute drive).

Are there rooms with balconies that I can book at citizenM London Victoria Station?

No, there aren't any accommodations with balconies at citizenM London Victoria Station.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1477 out of 1940 reviews
Rating 8 - Good. 339 out of 1940 reviews
Rating 6 - Okay. 80 out of 1940 reviews
Rating 4 - Poor. 24 out of 1940 reviews
Rating 2 - Terrible. 20 out of 1940 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great ,the location is so convenient!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway the best staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas, Indian Land

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with its use of self check in kiosk and electron iPad control of all room functions
Stayed 2 nights in May 2025

10/10 Excellent

Khoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a cozy hotel room for the two of us. Though it did its job for a place to sleep and shower. Super convenient because it's near Victoria station to use the underground which will allow you to go everywhere. The staff is friendly and were very nice. If you're staying here to go to Victoria Coach Station, just know that it's actually a further 5mins walk from the underground station. One thing to note, the area can be a bit rough at night. There were lots of drug users around, but my wife and I didn't feel unsafe, just be mindful of your surroundings.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great central location. The staff was excellent and the food great!
Stayed 2 nights in Apr 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but very small and lots of homeless

Nice hotel, very small but cozy. My only problem is the amount of homeless nearby. Most won’t bother you, but occasionally a mentally ill person might scare you.
Stayed 3 nights in Apr 2025

10/10 Excellent

andrew

Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Liked: Staff & service
Stayed here multiple times, WiFi has gotten worse and sketchy people camp out in the area at all times of day, not as good as it used to be
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with a fabulous location and friendly staff!! Shower is a bit small but that is to be expected since this hotel is all about efficiency.
Stayed 4 nights in Apr 2025

4/10 Poor

Jason

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel very noisy at night. The sound of low level alarm noise all night.
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the vibe at CitizenM properties. Our first experience was last summer in both Zurich and Geneva, both easy walking distance from railway stations. The location in London was just a 5 minute stroll to Victoria Station, which allowed us to explore the city via the underground with ease.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tracy, Charlottesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff was awesome, will definitely stay here again
Stayed 6 nights in Apr 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

6/10 Okay

Leonel

Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night as a stopover in London, room was perfect. Hotel staff were helpful and friendly, location is minutes from Victoria station.
Stayed 1 night in Apr 2025

8/10 Good

Nyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, smelled pleasant, was comfortable and quiet for the most part. The room had everything you'd require. Only thing the television gave a bit of trouble casting. Early check-in had a little wait but check-out was a breeze.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was rather small for 2 (non-couple) people but the property, food and especially the staff will bring me back to CitizenM again!
Stayed 5 nights in Apr 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Victoria station which is convenient but also very very busy. Bathroom gives zero privacy if you’re staying with anyone

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
If you like cruise ship cabins; you’ll enjoy this property. Cleaning crew was rude when using downstairs public toilet; however, staff was great! Area around hotel is sketchy with folks living on the streets; bars and restaurants are fine.
Stayed 3 nights in Apr 2025

10/10 Excellent

Umejei

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

Nice hotel. Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Micro-heaven

I was honestly extremely pleasantly surprised by this property. I knew that I was booking a very small room, but I was absolutely delighted at the efficiency, cleanliness, design, light of the room. I wouldn’t say I was necessarily thrilled by having everything function via iPad, but it was cute I guess. Loved the touch of a bottle of hand cream next to the sink. Super comfy bed, great blackout blinds. Very pleased with the availability of a tiny fridge drawer.
Stayed 2 nights in Mar 2025