Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel with free parking, near Dutch Apple Dinner Theatre

Choose dates to view prices

Photo gallery for Candlewood Suites - Lancaster West by IHG

Stylish hotel with a central entrance and two wings, offering a convenient and welcoming arrival experience.
Compact kitchen with a dining area, featuring a refrigerator, microwave, and coffee maker.
Enjoy a comfortable stay in this stylish room featuring a kitchenette, sofa, armchair, and large bed with a headboard.
Enjoy cooking in this well-equipped kitchen with a refrigerator, dishwasher, and flat-screen TV.
Guests can grill on the outdoor barbecue grill.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
100 South Tree Drive, Lancaster, PA, 17603
  • Dutch Apple Dinner Theatre
    ‪16 min walk‬
  • Franklin & Marshall College
    ‪8 min drive‬
  • Lancaster Marriott at Penn Square
    ‪11 min drive‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lancaster

Dutch Apple Dinner Theatre is a short stroll from Candlewood Suites - Lancaster West by IHG, and other popular attractions like Franklin & Marshall College are within a 10-minute drive. This 85-room hotel has an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Dutch Apple Dinner Theatre - 16 min walk - 0.9 miles
  • Franklin & Marshall College - 8 min drive - 5.3 miles
  • Spooky Nook Sports - 10 min drive - 6.1 miles
  • Lancaster Marriott at Penn Square - 11 min drive - 6.6 miles
  • Dutch Wonderland - 17 min drive - 12.7 miles

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Two Cousins Pizza - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Bob Evans - ‬11 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel with free parking, near Dutch Apple Dinner Theatre
Guests of Candlewood Suites - Lancaster West by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 10 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Frequently asked questions

Is free cancellation available at Candlewood Suites - Lancaster West by IHG?

Candlewood Suites - Lancaster West by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Candlewood Suites - Lancaster West by IHG?

This hotel is located in Lancaster within a short 13-minute walk of Dutch Apple Dinner Theatre. You'll also find Field of Screams and Park City Center within a short drive.

Is parking available on site at Candlewood Suites - Lancaster West by IHG?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Candlewood Suites - Lancaster West by IHG include a casino at the property?

No, Candlewood Suites - Lancaster West by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites - Lancaster West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9 AM and 10 PM.

Is Candlewood Suites - Lancaster West by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites - Lancaster West by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites - Lancaster West by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Lancaster West by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Lancaster West by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites - Lancaster West by IHG for a fee of USD 75.00 per pet, per day. A deposit of USD 75.00 per day is collected.

Does Candlewood Suites - Lancaster West by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Candlewood Suites - Lancaster West by IHG?

The closest major airport to Candlewood Suites - Lancaster West by IHG is Lancaster, PA (LNS), which is 9.4 mi away (20 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is around 21.9 mi away.

Can I book a room with a balcony at Candlewood Suites - Lancaster West by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites - Lancaster West by IHG.

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 406 out of 804 reviews
Rating 8 - Good. 187 out of 804 reviews
Rating 6 - Okay. 93 out of 804 reviews
Rating 4 - Poor. 52 out of 804 reviews
Rating 2 - Terrible. 66 out of 804 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Alok

Business traveler
Disliked: Cleanliness, property conditions & facilities
Unhygienic conditions. Noisy. No pet control and poor management. DO NOT RECOMMEND
Stayed 4 nights in Jun 2025

8/10 Good

James, Townsend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean plus efficient staff
Stayed 1 night in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and great location

We went to a show at the Dutch Apple Dinner Theater and the hotel was close and comfortable. The bed was comfortable and we slept well.
Stayed 1 night in May 2025

4/10 Poor

Brenda

Disliked: Staff & service, property conditions & facilities
Layout and facility were adequate.
Stayed 3 nights in May 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Mary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very loud refrigerator. Toilet flapper leaked, requiring noisy refill every few minutes. No hand towels. Big pile of dirty linen in closet. Not what I expected from this chain!
Stayed 1 night in May 2025

6/10 Okay

Darrell

Stayed 1 night in May 2025

6/10 Okay

Nathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kristina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly!
Stayed 1 night in May 2025

8/10 Good

CHRIS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went to the Dutch Apple Theatre and this hotel made it easy to get to and from the show. The room was a good size. The ice maker was out of order, there were some stains on the carpet at the elevator and the front counter clerks were helpful but we had to wait longer than we should have for someone to show up to answer our questions.
Stayed 2 nights in May 2025

10/10 Excellent

Rolando

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Teafia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Guy

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Very nice room and amenities
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

A

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable but water was not hot in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been much better if i wasn't in town for a funeral.
Stayed 6 nights in Apr 2025

6/10 Okay

Gretchen

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
A little run down and not the cleanest
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Liked: Staff & service, property conditions & facilities, room comfort

I’d book here again

My stay was great! I’d definitely book here when visiting Lancaster again. My stay was comfortable and peaceful and the staff was friendly. The only thing I would have liked to see different is the stains from the carpet outside of the elevator and a stain on the carpet in front of my room cleaned up. Other than that, everything else was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Svend

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lawrence

Stayed 1 night in Apr 2025

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Tv was not working was only there to sleep due to work and to relax and watch some tv after my shift got to hotel Late around 1130 ish they said they couldn’t do anything until next day one I left for work at around 6am so they wouldn’t been able to help me
Stayed 1 night in Apr 2025

10/10 Excellent

Stuti, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

KATHY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The warm greeting received upon arrival made our day.
Stayed 1 night in Apr 2025