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Tru By Hilton Jackson, Tn

2.5 star property

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Photo gallery for Tru By Hilton Jackson, Tn

Terrace/patio
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets
Free daily buffet breakfast
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1136 Rushmeade Road, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪1 min drive‬
  • Place, Union University
    ‪2 min drive‬
  • Place, West Tennessee Healthcare Sportsplex
    ‪6 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room With 2 Queen Beds And Walk-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

2 Queen Mobility/ Hearing Acc Roll In Shower

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

About the neighborhood

Jackson

Located within 2 miles (3 km) of Union University, Tru By Hilton Jackson, Tn places you within a few miles (5 km) of Music Highway Crossroads. This hotel has 97 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Casey Jones Village - 1 min drive - 1.3 miles
  • Union University - 2 min drive - 1.8 miles
  • Old Hickory Mall - 4 min drive - 3.9 miles
  • West Tennessee Healthcare Sportsplex - 6 min drive - 6.7 miles
  • The Ballpark at Jackson - 7 min drive - 7.1 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Snappy Tomato Pizza - ‬3 min drive
  • ‪SONIC Drive In - ‬2 min drive
  • ‪Don Pancho - ‬2 min drive
  • ‪Texas Roadhouse - ‬20 min walk

About this property

Tru By Hilton Jackson, Tn

At Tru By Hilton Jackson, Tn, guests have access to a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru By Hilton Jackson, Tn?

Tru By Hilton Jackson, Tn offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Tru By Hilton Jackson, Tn?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Jackson, Tn on Apr 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Tru By Hilton Jackson, Tn?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Rusty's TV and Movie Car Museum. You'll also find Jackson Bowling & Family Fun and Music Highway Crossroads within a short drive.

Is there parking available at Tru By Hilton Jackson, Tn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Jackson, Tn feature a casino?

No, Tru By Hilton Jackson, Tn doesn't have a casino.

Is there an indoor pool at Tru By Hilton Jackson, Tn?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Jackson, Tn good for couples?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does Tru By Hilton Jackson, Tn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Jackson, Tn have a restaurant that serves breakfast?

Tru By Hilton Jackson, Tn offers free buffet breakfast each morning though there is no restaurant.

Does Tru By Hilton Jackson, Tn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Jackson, Tn for a fee of USD 125.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Tru By Hilton Jackson, Tn?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Tru By Hilton Jackson, Tn?

The closest major airport to Tru By Hilton Jackson, Tn is Jackson, TN (MKL-McKellar-Sipes Regional), which is 7.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Tru By Hilton Jackson, Tn?

No, at Tru By Hilton Jackson, Tn, there aren't any guestrooms that list a balcony.

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 314 reviews
Rating 8 - Good. 43 out of 314 reviews
Rating 6 - Okay. 22 out of 314 reviews
Rating 4 - Poor. 3 out of 314 reviews
Rating 2 - Terrible. 8 out of 314 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mitchell

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were the most comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly & accomodating
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great stay. Rooms were clean and beds were comfortable. Not a fan of the breakfast, as everything was packaged, however they did have some fresh fruit to take. The eggs did not look appealing and since I am GF and health-conscience so there was little to select. Overall great stay--just opted to skip breakfast or eat someplace else. Would stay there again because the important things are taken care of.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Hollis, Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul, Port Chester

Stayed 1 night in Dec 2025

10/10 Excellent

Treycen

Liked: Amenities
Clean hotel, nice staff, and good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Spotless clean room. Wonderful customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

BRYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, clean bathroom. Breakfast was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stay at this hotel twice a month while traveling for work its always nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable bed. Good accommodation for a good price.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stopped in Jackson, TN as a halfway point between North Carolina and Texas. We selected Tru as it was one of the few hotels with availability. As soon as we walked into Tru, our greeting was warm and professional. The style and decor had a vibe. Our room was quaint and comfortable. The breakfast was your normal free breakfast - plenty of options, well prepared, and filling. Only downside - thin walls. However, all neighbors were respectful and courteous. I would recommend👌
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Fun place to stay. The rooms were modern and very clean. The lobby had a pool table and games with a large TV. Breakfast was very good. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 3 nights in Nov 2025

10/10 Excellent

Trina

Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pleasant and the rates are reasonable. It was considerably noisy due to the proximity of the interstate, but not enough to prevent a future stay.
Stayed 3 nights in Nov 2025

2/10 Terrible

Paul

Liked: Cleanliness, amenities, property conditions & facilities
It was terrible. Loud banging in room above woke me around 10:15pm. I called the front desk to inform them about the situation. At 11pm, when the banging and romper room antics persisted, I decided to leave. I stopped here as the driving midway point between Dallas, TX area and Roanoke, VA to see my sick mother. Total waste of money.
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Super friendly front desk staff. Great TV! Great shower!
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and very sweet. The room was nice, but the floors were a little dirty and there were a couple bugs in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiara

Stayed 1 night in Nov 2025