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Tru By Hilton Jackson, Tn

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

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Photo gallery for Tru By Hilton Jackson, Tn

Relax and unwind in this inviting space, featuring a pool table, comfortable seating, and a large flat-screen TV.
Hotel features a flat roof and symmetrical design with multiple windows on each floor.
Relax in a stylish outdoor seating area with a large sectional sofa and round coffee table, offering breathtaking views of the surrounding landscape.
Check-in and unwind in our welcoming reception area, featuring a central desk and digital display.
Enjoy a meal at our restaurant with a central island and bar seating, offering a view of the outside through large windows.

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

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Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Breakfast included
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8.4 out of 10, Very Good, 513 reviews
$111 nightly
The price is $128
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Residence Inn Jackson

About the neighborhood

Jackson

Located within 2 miles (3 km) of Union University, Tru By Hilton Jackson, Tn places you within a few miles (5 km) of Music Highway Crossroads. This hotel has 97 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Casey Jones Village - 2 min drive - 1.3 miles
  • Union University - 2 min drive - 1.5 miles
  • North Hospital - 4 min drive - 2.8 miles
  • Old Hickory Mall - 4 min drive - 3.1 miles
  • West Tennessee Healthcare Sportsplex - 8 min drive - 6.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and a fitness center
At Tru By Hilton Jackson, Tn, guests have access to a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 648 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru By Hilton Jackson, Tn?

Tru By Hilton Jackson, Tn offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see close to Tru By Hilton Jackson, Tn?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Cypress Grove Nature Park. You'll also find Jackson Bowling & Family Fun and Music Highway Crossroads within a short drive.

Is parking available on site at Tru By Hilton Jackson, Tn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Jackson, Tn feature a casino?

No, Tru By Hilton Jackson, Tn doesn't have a casino.

Is there an indoor pool at Tru By Hilton Jackson, Tn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tru By Hilton Jackson, Tn?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Are there hot tubs at Tru By Hilton Jackson, Tn?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Jackson, Tn have a restaurant that serves breakfast?

Tru By Hilton Jackson, Tn offers free buffet breakfast each morning though there is no restaurant.

Does Tru By Hilton Jackson, Tn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Jackson, Tn for a fee of USD 125.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Tru By Hilton Jackson, Tn?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Tru By Hilton Jackson, Tn?

The closest major airport to Tru By Hilton Jackson, Tn is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Tru By Hilton Jackson, Tn?

No, at Tru By Hilton Jackson, Tn, there aren't any guestrooms that list a balcony.

Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 179 reviews
Rating 8 - Good. 24 out of 179 reviews
Rating 6 - Okay. 14 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 7 out of 179 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This very nice hotel is very convenient for travelers along I-40. It feels very safe and most importantly for us, Pet Friendly. Breakfast is included and coffee is available 24/7. I will definitely seek out Tru by Hilton again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no complaints. Everything was wonderful!
Stayed 1 night in May 2025

10/10 Excellent

Danilo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean overall, excellent receptionist, very helpful, also have a pool table.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return Stop

Like size of room walk in shower and breakfast
Stayed 1 night in May 2025

10/10 Excellent

JAN, Royal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, so good
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fitnesscenter and the pool table in the lobby
Stayed 1 night in Apr 2025

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 6 nights in Mar 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay. The room was nice and clean. Breakfast was great. I loved the vibe of the lobby as well.
Stayed 1 night in Apr 2025

10/10 Excellent

Marilana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and built in the last 6 months so it felt clean and the rooms were nice and clean. The front desk was amazing everybody was super friendly. We brought a small dog with us and that would be my only frustration was there was no dog friendly area around the hotel because it was so newly built that it looked like they hadn't really created a dog park area or a place where you could take your dogs out without trying to walk around and have lots of traffic come by which for a lot of dogs can be overwhelming. Overall would stay there again just wish it had a little bit more green space.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna, Copperas Cove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is new and very nice. Was great for an overnight stay.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place To stay
Stayed 1 night in Apr 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rasheka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Randolph C.

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good breakfast. Very much worthwhile stay.
Stayed 1 night in Apr 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Staff & service
told the staff that the orange juice was watery, they did nothing except to tell me that's what some one else said.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were arriving late but the front desk manager was super nice and helpful. We had no trouble finding our room quick and everything was clean.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the great nights sleep. In the morning there was a family with 3 children running around & screaming VERY loudly at breakfast. No one from staff asked them to step outside or settle down their unruly children. Many customers were dismayed; yet no one on staff handled the situation.
Stayed 1 night in Apr 2025

6/10 Okay

karen c

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and location was perfect for our purpose of baseball at Union University. The only thing tht was a negative upon check in is that there was NO luggage carts to carry things to room and staff walked the halls looking for them to find NONE. Funny thing is, we appeared to be the only ones checking in and parking lot was very empty. Anyway, so far so good other than that.
Stayed 1 night in Apr 2025