Tru By Hilton Jackson, Tn

2.5 star property
Hotel in Jackson with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Terrace/patio
Reception
Free daily buffet breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1136 Rushmeade Road, Jackson, TN, 38305
  • Casey Jones Village
    ‪2 min drive‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪4 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

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Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jackson

Located within 2 miles (3 km) of Union University, Tru By Hilton Jackson, Tn places you within a few miles (5 km) of Music Highway Crossroads. This hotel has 97 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Casey Jones Village - 2 min drive - 1.3 miles
  • Union University - 2 min drive - 1.5 miles
  • North Hospital - 4 min drive - 2.8 miles
  • Old Hickory Mall - 4 min drive - 3.1 miles
  • West Tennessee Healthcare Sportsplex - 8 min drive - 6.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Tru By Hilton Jackson, Tn

Hotel in Jackson with free breakfast and a fitness center
At Tru By Hilton Jackson, Tn, guests have access to a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru By Hilton Jackson, Tn?

Tru By Hilton Jackson, Tn offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What can I see close to Tru By Hilton Jackson, Tn?

This hotel is located in Jackson, close to Casey Jones Village, Old Hickory Mall, and Cypress Grove Nature Park. You'll also find Jackson Bowling & Family Fun and Music Highway Crossroads within a short drive.

Will I be able to park at Tru By Hilton Jackson, Tn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru By Hilton Jackson, Tn feature a casino?

No, Tru By Hilton Jackson, Tn doesn't have a casino.

Is there an indoor pool at Tru By Hilton Jackson, Tn?

No, there is no indoor pool at this hotel.

Is Tru By Hilton Jackson, Tn good for couples?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Are there hot tubs at Tru By Hilton Jackson, Tn?

No, there isn't a spa tub at this hotel.

Does Tru By Hilton Jackson, Tn have a restaurant that serves breakfast?

Tru By Hilton Jackson, Tn offers free buffet breakfast each morning though there is no restaurant.

Does Tru By Hilton Jackson, Tn allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru By Hilton Jackson, Tn for a fee of USD 125.00 per pet, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Tru By Hilton Jackson, Tn?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Tru By Hilton Jackson, Tn?

The closest major airport to Tru By Hilton Jackson, Tn is Jackson, TN (MKL-McKellar-Sipes Regional), which is 8.7 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Tru By Hilton Jackson, Tn?

No, you won't find guestrooms with balconies at Tru By Hilton Jackson, Tn.

Tru By Hilton Jackson, Tn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 157 reviews
Rating 8 - Good. 22 out of 157 reviews
Rating 6 - Okay. 13 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 7 out of 157 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no complaints. Everything was wonderful!
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable bed, good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right. The property is brand new and I love the hotel. I always stay at Hilton properties whenever I travel for business.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new looking property. Great hotel for travelers stopping. Breakfast in the morning was a plus
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel! Comfy, good amenities. Great place!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was unique with a pool table and board games. The room was spacious, especially the bathroom. The breakfast had a good variety and was well relenished.
Stayed 1 night in Mar 2025

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Stayed 1 night in Mar 2025

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right.
Stayed 1 night in Feb 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Traveled with family
Great stay
Stayed 1 night in Mar 2025

6/10 Okay

youshin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New property with no sound barrier

New facility and there is everything you can expect from this brand. Nice and kind staffs and warm breakfast. One down side is that there is no sound proof wall. I woke up a few times by the noise from the next room and hallway. Typical issue in hotels in US but this was a little excessive. I could hear snoring from next room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad bed at Tru by Hilton.

The hotel was very clean and in excellent condition and all the staff were very friendly. The room was clean and adequate but the bed was very soft and it sagged in the middle. Neither my wife or I slept well at all and my back was very sore in the morning.
Stayed 1 night in Mar 2025

8/10 Good

Sidney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

ANNA, MANKATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, modern, clean. The staff was awesome. I had a concern with my room and they were very prompt and courteous in responding. I liked that the shower has a door instead of a curtain. It has a towel bar, which is very convenient. A nightlight in the bathroom is a nice, homey touch. The ice buckets are down by the ice machine. Breakfast was excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Rickey

Stayed 1 night in Feb 2025

6/10 Okay

Christin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome staff, but needs in room coffee

The staff is phenomenal, the rooms are nice, beds are comfortable and the supplied hygiene care products are awesome. The lobby was a great hang out spot and the patio was lovely on a beautiful night. The only things that makes me rank this hotel lower: there’s no coffee maker in the room, so I have to shuffle my hideous booty downstairs at 5:00am for coffee, and because the staff is great they are cheerful and say hi and want to chat and I don’t have the energy for that at 5:00am when I look like a sea monster. There’s also no microwave in the room, so when you are there a week and have leftovers there’s no way to heat them.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are quite thin and we could hear our neighbors tv playing all night long, but the facility was very clean and the staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Latonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very quiet!
Stayed 1 night in Feb 2025

10/10 Excellent

KaTina, Dallas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Everyone was nice and friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Business traveler
Liked: Amenities, property conditions & facilities
Besides the no coffee pot, really great room.
Stayed 1 night in Feb 2025